Story image

Avaya introduces private cloud delivery of its UCaaS solution

23 Jan 2019

Avaya Holdings introduced a new private cloud delivery model of its Avaya OneCloud solutions for Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS), providing enterprise organisations with a fast, convenient and automated path to the benefits of cloud communications. 

The new Avaya OneCloud ReadyNow private cloud offerings supposedly feature preconfigured, per-seat consumption and standard bundles of both UCaaS and CCaaS solutions, reducing risk, cost and complexity from the transition to a cloud platform from on-premise solutions. 

The Avaya OneCloud private offering is being introduced as part of Avaya’s new Avaya Intelligent Xperiences – or Avaya IX – solution naming convention unveiled this week at the company’s annual ENGAGE user group conference. 

Based on input from customers and partners, the new nomenclature streamlines the company’s portfolio of solutions and reflects the wealth of experience Avaya brings to bear for customers as they transform digitally and move their solutions into the cloud.  

With over 3.5 million cloud seats and growing, Avaya brings experience with the full spectrum of business communications in the cloud, leveraging its leading SaaS capabilities. 

Avaya OneCloud private solutions are supposedly customisable, with experts to help design, customise and manage applications that meet unique and often complex digital transformation needs. 

Control and security concerns, along with more limited manageability and customisation options from upstart cloud CCaaS and UCaaS vendors, have slowed adoption for the larger implementations. 

Avaya is supposedly taking a flexible hybrid approach to the cloud with these new solutions to meet the needs of small businesses up to the largest global implementations.  

Avaya Sales VP Steven Bernard says, “As a top Avaya partner for more than two decades, we’ve seen the company evolve from voice communications to a robust cloud solutions provider, helping clients achieve high levels of flexibility, scalability, and security for a variety of their needs. 

“We’re excited to say Avaya will now provide our UC and contact centre clients with cloud-based bundles for greater efficiency, as well as the ability to design an environment that supports their desired scalability and consumption needs.

Spoofs, forgeries, and impersonations plague inboxes
It pays to double check any email that lands in your inbox, because phishing attacks are so advanced that they can now literally originate from a genuine sender’s account – but those emails are far from genuine.
HCL and IBM collaborate to encourage global hybrid cloud uptake
HCL announced a collaboration with IBM designed to help advance the hybrid cloud journeys of organisations worldwide. 
50 million tonnes of e-waste: IT faces sustainability challenges
“Through This is IT, we want to help people better understand the problem of today’s linear “take, make, dispose” thinking around IT products and its effects like e-waste, pollution and climate change."
Oracle Cloud whips up a breeze for Sydney yacht races
If data can help a boat go faster, racing teams and fans alike at this year’s SailGP in Sydney will get a front-row seat.
Why SD-WAN is key for expanding businesses - SonicWall
One cost every organisation cannot compromise on is reliable and quick internet connection.
Gartner debunks common AI misconceptions
“With AI technology making its way into the organisation, it is crucial that business and IT leaders fully understand how AI can create value for their business and where its limitations lie."
How Red Hat aims to accelerate business value with container technologies
Red Hat announced that leading global companies are creating, extending and deploying integration services across hybrid and multicloud environments using agile integration architectures based on Red Hat technologies.
IT employers having to up salaries and bonuses to attract talent
As the modern economy relies increasingly on data, it’s certainly a good time to be working in IT.