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BigCommerce recognised as Strong Performer by Forrester Research

By Shannon Williams
Wed 27 May 2020
FYI, this story is more than a year old

SaaS eCommerce platform BigCommerce has been named a Strong Performer by Forrester Research.

The Forrester Wave evaluates the most significant B2C and B2B commerce suites and scores how each vendor measures up.

BigCommerce earned the highest possible score in six total criteria in the Forrester Wave evaluations.

The company was recognised in two recently released reports, The Forrester Wave: B2C Commerce Suites, Q2 2020 and The Forrester Wave: B2B Commerce Suites, Q2 2020.

The Forrester Wave evaluates the most significant B2C and B2B commerce suites and scores how each vendor measures up, and is intended to help digital business professionals select the right provider for their needs.

BigCommerce earned the highest possible score in six total criteria in the Forrester Wave evaluations: Expanded Sales Channels (B2C Wave), A/B and Multivariate Testing, Platform Architecture, Platform Integration, Delivery Model and Technology Partners and Marketplace (B2B Wave). The reports cite that BigCommerce is a best fit for companies that value streamlined operations across related functions, as well as B2B businesses experimenting with new markets or sub-brands...moving away from legacy platforms in the B2C and B2B Waves respectively.

"BigCommerce has made tremendous progress in executing our product vision over the past few years, and were seeing more and more experience-driven mid-market and enterprise brands migrate to our platform to quickly bring differentiated shopping experiences to market," says Brent Bellm, chief executive officer at BigCommerce. 

"We believe that our placement as a Strong Performer in both Forrester Wave reports, along with the exciting new brands we have launched on the platform, validate the market shifting toward our open SaaS, best-of-breed approach to eCommerce," he explains.

The Forrester Wave reports also cite feedback from BigCommerce customers regarding their experience using the platform. In its summary of BigCommerce, Forrester explains that customers appreciate how BigCommerce integrates partner-provided services to unify them within the business user interface, as well as they like the culture and responsiveness of the support experience in the B2C and B2B Waves respectively.

BigCommerce provides a software-as-a-service eCommerce platform that enables merchants to build, innovate and grow their businesses online. The company powers more than 60,000 business to business and direct-to-consumer online stores across 120 countries including Fortune 1000 brands like Avery Dennison, Ben & Jerrys, Bliss, Burrow, Skullcandy, Sony and Woolrich. 

B2C professionals interested in The Forrester Wave: B2C Commerce Suites, Q2 2020 can download a complimentary copy here, and B2B professionals can download The Forrester Wave: B2B Commerce Suites, Q2 2020 here.

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