IT Brief Australia logo
Technology news for Australia's largest enterprises
Story image

Data integrity key to a secure, AI-driven enterprise - ManageEngine

By Contributor
Thu 3 Oct 2019
FYI, this story is more than a year old

Article by ManageEngine vice president Rajesh Ganesan

If artificial intelligence (AI) hasn’t formed part of the conversation in your enterprise yet, then you’re behind the eight ball.

Many organisations in the Asia Pacific region have their cheque books open and are embracing AI.

According to IDC, annual spending on cognitive and AI systems in Asia Pacific countries, excluding Japan, is expected to reach $15.06 billion in 2022.

AI will provide opportunities for Australian organisations to innovate and differentiate themselves across all areas of business, according to PwC.

Some sectors will see wholesale business model transformations while others will find localised opportunities to deploy machine learning.

While AI technology is rapidly transforming business and industry, organisations looking to leverage it must ensure the integrity of the data that powers their systems by addressing four key issues: safely collecting and storing data, preventing concept drift, handling adversarial attacks, and stamping out human bias.

Safely collecting and storing data

Data and data analytics are at the heart of many AI projects, and the integrity and security of the customer and company information used to inform AI systems are critical.

Successful use of AI’s enormous potential requires systems that can collect and store significant volumes of data safely.

However, business data and AI models often contain sensitive information, including personal data belonging to customers and employees, which makes them a target for cybercriminals.

Implementing multiple layers of security like encryption and continuous monitoring, particularly while data is in use within AI models, may be necessary to ensure data isn't stolen or compromised.

It is essential to treat this set of data the same way as other sensitive data; building multiple layers of security, including encryption, accomplishes this.

Where encrypting data can hinder AI systems, organisations should look at technologies like homomorphic encryption, the method for performing calculations on encrypted information without decrypting it first, to balance between AI system benefits and information security.

Preventing concept drift

AI models are only as good as the data that powers them.

The phenomenon of concept drift, where the intelligence acquired in the AI model based on operational data suddenly changes drastically, results in the data models becoming irrelevant.

Predictions or actions based on these models may result in security issues, such as data theft, exposure, or deletion.

Concept drift could also be engineered by intentionally supplying wrong data to business applications, as typically the AI systems have no intelligence to ascertain if they are learning from the right or wrong data source.

Updating the learning models periodically is one remedy.

This approach is best suited for machine learning algorithms that use regression algorithms and neural networks, both of which fall under the umbrella of AI.

Handling adversarial attacks

In addition to securing the data storage infrastructure, organisations must be aware of the quirks with the AI learning process that can be exploited by attackers.

Most prominent of them is the adversarial attack designed to intentionally fool the AI system by supplying it with wrong data that results in the system learning the wrong things and applying it to its eventual behaviour.

Two methods have proven to be a successful defence.

Adversarial training provides a brute-force solution by generating numerous adversarial examples and training the model not be fooled by them.

Defensive distillation utilises probabilities based on data provided in an earlier model but which has been evaluated and modified so that it is difficult for hackers to find points of attack to exploit.

Stamping out human bias

It's reasonable to assume that the predictions and responses generated by an AI-powered system would be unbiased.

However, that’s not always the case.

Human bias can be engineered into AI systems if skewed or non-inclusive data is fed into the business applications that AI models are based on.

Once this has been accomplished, attackers may be able to control the functioning of the business application to generate non-objective outcomes in their own favour.

Working with a strong initial data set is vital for attaining good results from AI, and minimising the potential for bias.

The biggest roadblock for enterprises to combat bias is the data silos that often accompany rapid cloud adoption.

Automation and integration technologies that create cohesive workflows can ease this problem, and enable businesses to keep their data clean and error-free, so it works seamlessly with AI.

Why explainable AI is a powerful protection measure

One definitive way for organisations to avoid the four key issues mentioned above is to invest in "explainable AI."

Explainable AI offers reasoning for why the AI system arrived at various predictions and provides explanations for actions it would like to carry out before executing them.

This introduces the opportunity for people to counter engineered factors like concept drift, adversarial attacks, and intentionally planted bias in real-time.

Ensuring data isn't stolen or compromised is vital to a successful rollout of AI technologies.

This can be supported by implementing multiple layers of security that utilises homomorphic encryption, continuous monitoring, and other strategies.

A well-informed organisation with well-meaning leadership will understand the nuances of all such concepts, and the need to invest in a holistic system that fully leverages the benefits of AI technologies.

Implementing AI-driven systems is fast becoming a requirement for Australian businesses trying to stay competitive in the marketplace.

Those who don’t will find themselves struggling to compete.

AI-driven systems can deliver significant benefits to organisations willing to invest in them.

And making security integral to AI initiatives means companies can enjoy the advantages without opening their systems and operations up to additional risk in the process.

Related stories
Top stories
Story image
Managed service provider
Barracuda MSP Day 2022 highlights MSP opportunities
Barracuda Networks has released a report showing global services-related MSP revenue is set to increase by more than a third in 2022 compared to 2021.
Story image
Kubernetes
Sysdig unveils new Kubernetes troubleshooting and cloud innovations
Sysdig has introduced two new innovations that look to help bolster cloud services and simplify Kubernetes troubleshooting.
Story image
Sustainability
Aligned Data Centers increases sustainability-linked loan
Aligned Data Centers has increased its sustainability-linked loan from $375 million to $1.75 billion to speed up the next phase of its strategic growth.
Story image
GapMaps
GapMaps Live to improve brand decisions on physical locations
GapMaps has released its latest service GapMaps Live, giving more insights and features to help brands make better decisions about physical locations.
Story image
Broadband
Telstra enters into new RSP agreement with Opticomm
Telstra has entered into an RSP agreement with Opticomm (A Uniti Group Limited subsidiary) to provide network fibre services to customers.
Story image
Ransomware
APAC organisations fail to disclose ransomware breaches
85% of organisations in APAC were breached by ransomware at least once in the past five years, but only 28% publicly disclosed the incident.
Story image
CrescoData
SPS network now available to CrescoData eCommerce customers
CrescoData, a Pitney Bowes Company and PaaS business in the commerce space, says its customers can now connect to the SPS Commerce Retail Network.
Story image
Cybersecurity
Comcast to use ThreatQuotient for cybersecurity operations
Comcast, the parent company of NBC Universal and SKY Group, has chosen ThreatQ Platform and ThreatQ Investigations to meet their cybersecurity needs.
Story image
Sustainability
Equinix announces milestones on sustainability commitments
Equinix has released its 2021 Sustainability Report which outlines progress, innovation and accomplishments on key ESG commitments.
Story image
Alteryx
Alteryx releases updates, empowers data insights for enterprise
Alteryx has released new advancements designed to aid enterprises with cloud analytics, democratise insights and ensure data governance.
Story image
Multi Cloud
Red Hat updates dev tools, empowers use of hybrid and multicloud
Red Hat has unveiled updates across its portfolio of developer tools, designed to help organisations build and deliver applications faster.
Story image
Digital Marketing
Similarweb acquires SEO and rank tracking company Rank Ranger
Digital intelligence company Similarweb, which specialises in analysing web traffic, has acquired Rank Ranger, a market leader in SEO and rank tracking.
Story image
Customer experience
Gartner recognises Okta for abilities in Access Management
Okta has announced it has been recognised as a Customers' Choice for the fourth time in a row in the Gartner Peer Insights "Voice of the Customer" report.
Story image
Artificial Intelligence
Frost & Sullivan recognises Genesys as leader in new reports
Frost & Sullivan has recognised Genesys as a leader in the cloud contact centre market for its robust cloud and digital capabilities.
Story image
Innovation
Fastly acquires Glitch, enables faster developer innovation
"This acquisition brings together two of the worlds best ecosystems for application development into a single, seamless developer experience."
Story image
Surveillance
i-PRO releases smallest AI-based surveillance camera on the market
The new i-PRO mini network camera is now available, with a pocket-sized form factor and full AI analytics functionality.
Story image
Digital Signage
MAXHUB's Digital Signage range to bolster boardroom productivity
The new MAXHUB Digital Signage technology is purpose-built to make every kind of team meeting more effective.
Story image
Malware
New vulnerabilities found in Nuspire’s Q1 2022 Threat Report
“Threat actors are quickly adjusting their tactics and these exploits tend to get industry attention, but the threat posed by older and attacks still persists."
Story image
VPN
The most common online scams in Australia
No one is safe from online scammers, and many of these scammers have capitalised on the pandemic, using this confusing time to attack more people than ever.
Exabeam
Find out how a behavioural analytics-driven approach can transform security operations with the new Exabeam commissioned Forrester study.
Link image
Story image
Cybersecurity
Cybersecurity prompts upgrade for 1.3 billion electricity meters
ABI Research finds Advanced Metering Infrastructure (AMI) and cybersecurity concerns are prompting the upgrade of 1.3 billion electricity meters by 2027.
Story image
Remote Working
Successful digital transformation in the hybrid work era is about embracing shifting goalposts
As organisations embraced remote working, many discovered they lacked the infrastructure needed to support history’s first global load test of remote work capabilities.
Story image
Ransomware
Alarming surge in Conti Ransomware Group activity - report
A new report has identified a 7.6 per cent increase in the number of vulnerabilities tied to ransomware in Q1 2022.
Story image
Digital Transformation
Pluralsight and Ingram Micro Cloud team up on cloud initiative
Pluralsight has teamed with Ingram Micro Cloud to build upon cloud competence and maturity internally, and externally support partners’ capabilities.
Story image
Cybersecurity
A10 Networks finds over 15 million DDoS weapons in 2021
A10 Networks notes that in the 2H 2021 reporting period, its security research team tracked more than 15.4 million Distributed Denial-of-Service (DDoS) weapons.
Story image
Sift
Sift shares crucial advice for preventing serious ATO breaches
Are you or your business struggling with Account Takeover Fraud (ATO)? One of the latest ebooks from Sift can provide readers with the tools and expertise to help launch them into the new era of account security.
Story image
Silver Peak
The path to an adaptive, modern network
Managing and securing the network looks different than it did just two years ago—especially given that most of these networks are made up of multi-generations of infrastructure stitched together over time.
Story image
Vectra AI
Understanding the weight on security leader’s shoulders, and how to shift it
Millions of dollars of government funding and internal budgets are being funnelled into cybersecurity to build resilience against sophisticated threats, indicating how serious this issue has become.
Story image
Remote Working
Australia’s remote workers face connectivity and security issues
SOTI's new report finds better video conferencing technology and improved security measures are top concerns for remote workers in Australia.
Story image
Digital Marketing
Getty Images delves into the world of NFTs with Candy Digital
Getty Images and Candy Digital, the next-generation digital collectible company, have announced a new multi-year partnership agreement.
Story image
Digital Transformation
The Huawei APAC conference kicks off with digital transformation
More than 1500 people from across APAC have gathered for the Huawei APAC Digital Innovation Congress to explore the future of digital innovation.
Story image
SpaceX
Australian space tech startup secures SpaceX support
Space Machines Company has secured the support of SpaceX as a launch partner in carrying SMC's Optimus Orbital Transfer Vehicle to space next year.
Story image
Vectra AI
Vectra’s inaugural Partner of the Year Awards revealed
APAC companies Baidam, Firmus, ShellSoft and Macnica have been recognised in Vectra AI's inaugural Partner of the Year Awards.
Story image
Cloud Security
Aqua Security createa unified scanner for cloud native security
“By integrating more cloud native scanning targets into Trivy, such as Kubernetes, we are simplifying cloud native security."
Story image
Manhattan Associates
Shortening the click-to-customer cycle through smart technologies
Speed of delivery without accuracy is a dealbreaker for consumers. How can retailers operating in an omnichannel environment overcome the challenge of click-to-customer cycle times.
Story image
Cybersecurity
More than 40% of banks worried about cloud security - report
Publicis Sapient's new report finds security and the lack of cloud skills and internal understanding of business benefits are big obstacles for banks moving to the cloud.
Story image
Data Center
Preventing downtime costs and damage with Distributed Infrastructure Management
Distributed Infrastructure Management (DIM) can often be a lifeline for many enterprises that work with highly critical ICT infrastructure and power sources.
Story image
Apricorn
Data backup plans inadequate, data still at risk - study
The Apricorn 2022 Global IT Security Survey revealed that while the majority organisations have data backup plans in place, data for many are at risk.
Story image
New Relic
New Relic launches vulnerability management platform
New Relic has introduced New Relic Vulnerability Management to help organisations find and address security risks faster and with greater precision.
Story image
Boost Mobile
Boost Mobile now makes up over 7% of Aussie prepaid market
Boost Mobile has doubled its market share over the past four years and now has more than 7% of Australia's prepaid market, equivalent to over 700,000 people.
Story image
Amazon Web Services / AWS
RedShield leverages AWS to scale cybersecurity services
"Working with AWS gives RedShield the ability to mitigate significant application layer DDoS attacks, helping leaders adopt best practices and security architectures."
Story image
Women in Technology
Huawei webinar emphasises the importance of women in tech
Industry findings by Coursera discussed as part of a webinar jointly organised by Huawei and Reuters Events found 6% more women enrolled in tech courses this year than in 2021.
Story image
Microsoft
New Relic enters multi-year partnership with Microsoft Azure
New Relic has announced a strategic partnership with Microsoft to help enterprises accelerate cloud migration and multi-cloud initiatives. 
Story image
Cyber attacks
Devastating cyber attacks expected to hit energy sector
Energy executives anticipate life, property, and environment-compromising cyber attacks on the sector within the next two years.