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DocuSign doubles customer base as Australian businesses embrace digital

By Sam Worthington
Mon 25 Jul 2016
FYI, this story is more than a year old

DocuSign has doubled its customer base in FY16 as businesses move from paper to digital.

Since launching in Australia two years ago, DocuSign’s customer base has grown to more than 1,000 local customers. In order to support this rapid growth, the business has had to double its local workforce and expand its Sydney office headquarters.

With DocuSign, individuals and businesses can eliminate printing, faxing, scanning and overnighting paper documents for more convenient and secure all-digital methods.

Brad Newton, vice president of DocuSign ANZ says more and more Australian businesses are making the digital transformation with the company. Implementing its eSignature and DTM solutions for enhanced customer experiences.

“Our customers have found that simply removing paper from their business is one of the easiest, most effective and secure ways to drive competitive advantage and deliver immediate return through lower costs and accelerated growth,” says Newton.

According to DocuSign, the average customer savings is $48AUD per document. Going digital means there are no hard costs, such as paper, postage, storage and efficiency gains.

Additionally, the company found that 84% of transactions on the DocuSign Global Trust Network are completed in one day or less.

“Turning around contracts in minutes rather than days or even weeks; closing deals and being to recognise revenue immediately all have significant benefits for our customers’ bottom lines, which is vital no matter the economic times, but especially now,” adds Newton.

“Our overarching ambition is to have as many Australian and New Zealand companies join the DocuSign Global Trust Network and make the move to digital business as printing out a document to sign and post has no place in a today’s busy, on-the-go, mobile world.”

In support of this ambition, DocuSign hopes to enhance its local partner ecosystem and increase its focus on the SMB market.

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