ECi has partnered with Splashtop, the global company specialising in cross-screen access, support and collaboration, to deliver an integrated IT automation management solution for Naverisk remote monitoring and management (RMM) customers.
ECi's Naverisk RMM customers now have access to Naverisk 2015 integrated with the remote control and support solution from Splashtop.
“Reliable and high performance remote control has always been a top demand from Naverisk RMM customer base,” says Michael Inzerillo, Naverisk executive vice president of sales and marketing.
“We are excited to partner with Splashtop to deliver a well-integrated experience for our users, starting with Naverisk 2015,” he says.
“We are excited to partner with Naverisk to deliver a well-integrated solution that encompasses PSA, RMM, and remote control capabilities to delight our joint customers,” says Mark Lee, Splashtop CEO.
“Naverisk 2015 is a native web-based platform that integrates seamlessly with Splashtop Business for Remote Support,” Lee says.
Splashtop Business for Remote Support include the following new capabilities for MSPs and ITs who use RMM solution:
- Enhanced deployment capability so MSPs and ITs can deploy Splashtop Streamers (agents)
- Enhanced grouping function supporting thousands of computers under management
- Ability for MSPs and ITs to allow clients to access their own computers
Besides having an integrated remote control capability, MSPs can generate additional revenue by reselling Splashtop remote access and virtual desktop solutions to their customers to enable secure remote workforce and business continuity.