itb-au logo
Story image

Employee wellbeing key part of future workplace strategies, study finds

Nearly all (92.1%) of APAC businesses are prioritising employee empowerment in their future workplace strategy, according to NTT Ltd’s Intelligent Workplace Report.

The report, Shaping Employee Experiences for a World Transformed, highlights that the COVID-19 pandemic has put employee wellbeing at the forefront of the business agenda.

Almost four-fifths (85.4%) of Asia Pacific (APAC) organisations agree that working from home during the pandemic has been challenging for employees.

Connectivity and workspace issues such as bandwidth, a feeling of isolation and a lack of dedicated workspace have all contributed to employee concerns.

As a result, organisations have to look at every aspect of workplace strategy to optimise employee experience. This includes culture, technology and location, NTT states.

As the world continues to adapt to the challenges of COVID-19, organisations must develop a more robust strategy to permanently provide for their distributed workforce.

At present, while 93% of organisations recognise the value of employee experience as a crucial strategic differentiator, only 39.2% are very satisfied with their current capability.

The report also shows that 80.8% of organisations agree employees would prefer to have the choice and flexibility to work in an office when it is safe to do so, and 92.1% agreed that face-to-face meeting time is essential to build a sense of teamwork and/or when meeting clients.

For now, a third of all APAC businesses (35.2%) have changed their IT policy to help employees work within a new operating model and half (51%) have deployed new communication and productivity tools.

However, in many cases, employees have been left to use their personal devices and applications which has rapidly increased the risk of security vulnerabilities. On this, only 58.6% have increased their IT security capabilities to keep their organisation and employees secure.

When it comes to physical office space, almost half (46.2%) of businesses are already reviewing the general office design and how best to align with employees' new needs.

Respondents have mixed opinions on what to do with office space in general, with more than a third (34.4%) of global C-suite execs saying they are looking to reduce office space, yet almost a quarter (24%) plan to increase it.

However, most agree that the physical space will have a more defined, flexible use to provide for a more collaborative environment.

The space will focus on connecting the distributed workforce, with 54.9% stating they will install video conferencing/video collaboration spaces to bring remote and office employees together.

It will also look to facilitate creativity and collaboration, with 42.3% stating they will implement creative/thinking spaces, and it will seek to drive activity-based work initiatives, with more than a quarter (26.5%) stating they will reduce individual office desk space and 29.9% stating they will increase meeting spaces.

NTT Ltd. CEO Asia Pacific John Lombard says, “The connected employee, their wellness and employee experience must be at the heart of the future workplace strategy.

"Helping people stay connected and keeping their data secure is key to looking after the workforce and maintaining productivity and effectiveness.

"Yet this must be underpinned by a long-term strategy for digital transformation, with the roll out of new technologies, policies and of course training so employees feel comfortable with new platforms.”

NTT Ltd. senior director of Intelligent Workplace Asia Pacific Pranay Anand says, “How businesses combat the challenges posed by COVID-19 and re-shape their workplace strategy, will lay the foundation for an entire generation's future of working.

"Businesses must react with agility and purpose. Were seeing companies driving change in real-time compared to months if not years previously.

"Those who were already ahead of the game in employee experience making brave, data-driven, human-led decisions are now in a much stronger position in creating a supportive culture.

"Empowering people and helping them find greater fulfilment in their work is delivering value to these organisations.”

Link image
You’re invited: The secrets to workplace happiness in the post-pandemic world
It has been a rough year for workplace wellbeing, with disruption and health concerns worrying every employee. Join Poly’s A/NZ Kickstart 2021 on 10 December from 11am AEDT, where special guest Dr Justin Coulson will share secrets to workplace happiness in the post-pandemic world. Register now.More
Link image
Webinar: Finance industry experts discuss how to navigate the current business environment
The webinar covers the impact of the pandemic on the financial services and insurance industries, outlooks for the industries including key success factors, and more.More
Link image
Modernising cloud for the financial services industry
Investing in a cloud-enabled digital future is no longer an option, it's a core business need — especially for financial services. Here's how to achieve sustained success in highly regulated environments.More
Story image
The devices that are changing the streaming game in time for Christmas
Here are some of the best products in the streaming business, used by veterans and beginners alike.More
Story image
Trend Micro launches cloud native security solution for modern applications and APIs
“Application security is an invaluable part of the Cloud One platform, integrating technology to provide superior protection for customers deploying applications wherever it makes the most sense for them."More
Story image
Webinar: The future of data centres in the face of climate change
Digital Realty has today announced a webinar based on its recent report exploring the role of data centres within the climate change debate, and will explore the viable solutions available to help data centre operators fight the rising tide of environmental challenges.More