Story image

Expense management needs to go mobile, says Concur

13 Apr 16

How mobile expense management systems keep employees happy

Current expense management process are outdated and employees want better ways of keep track, according to Concur. 

As companies look for more ways to keep employees happy, reducing the cost and inconvenience of turnover and addressing the skills shortage, expenses is in the firing line, the company says.

Employees want to replace outdated, paper based, manual processes with mobile, automated systems.

According to research conducted by Concur, employees resent the slow, laborious process of expense claims and 54% of employees surveyed want quick expense reimbursements. An expense management software solution is on the wish list for 17%.

“Outdated expense management makes it slower for people to be reimbursed for legitimate expenses, and easier for companies and individuals to make mistakes,” explains Matt Goss, managing director - Australia & New Zealand, Concur.

“It frustrates people and takes them away from their core duties, none of which is conducive to happy, productive employees,” he adds.

“It’s a pain to have to save paper receipts, try to find them at the end of the month, fill out an Excel spreadsheet, submit it to management, and then wait for potentially weeks while the expense claim is reviewed and approved, and the reimbursement finally happens,” says Goss. 

“Employees want more flexible travel and expense programs, the power to work from anywhere, and, importantly, faster reimbursement.”

Goss says the ideal expense management process uses mobile technology.

“Employees can take a photo of their receipt as soon as they get it, then immediately upload it to their expense claim, regardless of where they are in the world,” he says.

“Mobile tools empower employees to spend less time dealing with expenses and more time doing their jobs,” Goss explains.

“It means they no longer have to keep track of paper receipts or worry about lost receipts. Some of our customers have reduced the time spent processing expenses by as much as 80% by using these tools,” he says. 

“An expense management software solution means employees get reimbursed sooner. Making expenses easier also increases compliance, since it’s simple for employees to follow policies,” Goss says.

“And, because they can spend less time worrying about expenses and more time being productive, employees are happier and, potentially, more loyal.”

WatchGuard’s eight (terrifying) 2019 security predictions
The next evolution of ransomware, escalating nation-state attacks, biometric hacking, Wi-Fi protocol security, and Die Hard fiction becomes reality.
Why the adoption of SAP is growing among SMEs
Small and medium scale enterprises are emerging as lucrative end users for SAP.
Exclusive: How the separation of Amazon and AWS could affect the cloud market
"Amazon Web Services is one of the rare companies that can be a market leader but remain ruthlessly innovative and agile."
HPE extends cloud-based AI tool InfoSight to servers
HPE asserts it is a big deal as the system can drive down operating costs, plug disruptive performance gaps, and free up time to allow IT staff to innovate.
Digital Realty opens new AU data centre – and announces another one
On the day that Digital Realty cut the ribbon for its new Sydney data centre, it revealed that it will soon begin developing another one.
A roadmap to AI project success
Five keys preparation tasks, and eight implementation elements to keep in mind when developing and implementing an AI service.
The future of privacy: What comes after VPNs?
"75% of VPN users said they are seeking a better solution for cloud networks."
'Public cloud is not a panacea' - 91% of IT leaders want hybrid
Nutanix research suggests cloud interoperability and app mobility outrank cost and security for primary hybrid cloud benefits.