Federal gov pledges $288 million in digital identity innovation

The Federal Government has committed to investing AUD $288.1 million to boost the adoption of digital identity, a move that Phil Goldie, vice president and managing director of Okta Australia and New Zealand, says lays the "cornerstone of modernised service delivery in Australia." With citizens now expecting a seamless online experience, Goldie emphasised that "the significance of secure and convenient digital identity cannot be overstated."

Given the substantial impact of cyber-attacks, costing the Australian economy $33 billion annually, the Government is taking steps to manage the fallout. Goldie notes these pragmatic moves, such as the upgrading of the Credential Protection Register, are steps that will help "minimise the effect of any identity theft".

Goldie acknowledges the Government's proactive approach of setting aside $23.4 million for piloting government digital wallets and verifiable credentials. This, along with the budget allocations to Services Australia and the Attorney-General's Department, illustrates a comprehensive approach to ensuring the Digital ID ecosystem's efficiency and security. He added, "By prioritising privacy and supporting data standards functions, this funding reinforces the foundation of trust upon which Digital ID relies."

Simultaneously, Jo Anne Ruhl, Vice President and Managing Director of Workday Australia and New Zealand, has commended the Federal Government's commitment to invest $39.9 million in emerging technologies such as AI and robotics, as detailed in the 2024-2025 Budget. Ruhl mentions that this investment, together with the formation of a reshaped National AI Centre and a department advisory board, is a strategic move towards constructing a robust AI ecosystem.

Ruhl additionally appreciates the Government's proactive approach towards developing AI policies and new regulations. She remarked that creating these mechanisms, particularly in crucial sectors like healthcare and consumer law, echoes the Federal Government's foresight in tackling societal concerns and ensuring the ethical deployment of AI.

For Workday's Vice President, the commitment towards skilling the Australian workforce in digital technologies signifies an alliance with the company's advocacy for a skills-based economy. Ruhl approves of initiatives to extend training programmes, promote digital literacy, and the extra $38.2 million to improve diversity in STEM to build a more diverse and inclusive tech workforce.

Ruhl applauded the Government's allocation of $2.2 million to improve the Australian Public Service (APS) 's digital capabilities. In order to deliver citizen-centric services efficiently, Ruhl believes APS needs to replace outdated legacy systems with user-centric digital solutions. She explained, "The APS can streamline processes, increase productivity, and attract top talent."

The Government has also earmarked $888.1 million over eight years to support Australians' mental health, a long-term commitment that Ruhl recognises as a critical aspect of productivity. She expounded, "Business certainly has a role to play as well, in providing employee-centric resources and services, to help preserve mental wellness and community connection."