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A first for WA: Zetta joins Microsoft’s Global Skype Operations Framework

22 Jun 2017

Zetta, a Microsoft Partner, has announced it is the first ICT organisation in Western Australia to have been included in Microsoft’s Global Skype Operations Framework (SOF).

Microsoft built SOF with the intention of creating a foundation for customers and partners that will accelerate their Skype for Business Online journey.

Microsoft’s SOF is a compilation of tools, processes, templates and best practices. In Western Australia, Zetta’s Microsoft Certified Engineers can deliver these tools.

Zetta Cloud Voice is a solution that aims to enhance the existing telephony while working to support legacy telephony systems to improve communication within the workforce. The solution is built on Microsoft’s Skype for Business Cloud PBX and PSTN Conferencing.

With Skype for Business as a single client for voice, video, instant messaging and conferencing, Zetta claims that the platform offers lower operational costs and enables better collaboration between their customers, staff, partners and suppliers.

Moreover, Zetta manages the implementation and ongoing maintenance of these systems on behalf of their customers.

“Zetta has been leading the way for cloud voice in Western Australia, migrating clients to the Microsoft Unified Communications platform for almost ten years”, comments CEO, Nathan Harman.

“Zetta’s Cloud Voice makes telephony so much easier for organisations. With our extensive experience in managed ICT solutions leveraging Microsoft’s market-leading technology, organisations in WA can say goodbye to expensive and inefficient traditional telephony.”

Ian Heard, Modern Workplace lead, Microsoft Australia, says, “Zetta is an important partner for us, with a strong heritage in serving the Western Australian market.”

“We’re pleased to include them in the Skype Operations Framework and look forward to working with them to streamline their customers’ journey with Skype for Business, paving the way for digital transformation in Western Australia."

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