itb-au logo
Story image

Innovation required to survive changing workforce

Organisations need support changing workplaces in order to drive employee productivity in the wake of a soft global economy and increasing competition.

That’s according to WFS Australia, who says too many organisations treat employee engagement as set-and-forget, potentially damaging the organisation’s competitiveness.

The company says organisations need to invest in innovation to develop and support the workplace of the future.

“Businesses are quickly realising the need to support new ways of doing business in workplaces of the future,” explains James Kissell, strategy director, ANZ, WFS Australia.

"For example, research shows 24% of businesses have already fully adopted mobile work styles and 89% of businesses plan to do so by 2020,” he says.

Kissell says mobile and cloud have been major game players in transforming workplaces, with mobile enabling employees to access systems via smartphones, allowing them to work anywhere, anytime.

“As well as mobile, businesses also need to think about other technologies that can increase productivity,” Kissell says.

“This can be general business tools like the cloud, or technology specifically designed to improve employee engagement and effectiveness.

“This can include things like absence management tools, better workforce optimisation through automated scheduling tools, and gamification to encourage engagement,” he says.

“It simply isn’t realistic for businesses to think they can stay ahead of competitors without putting a workforce management strategy in place,” Kissell adds.

WFS Australia has identified four key technologies that can help support the workplace of the future:

Cloud

The cloud has become a key platform for many organisations, letting them access and pay for software and infrastructure in ways that make sense for the organisation, and without the capital outlay required for on-premise hardware and software licenses.

Real-time processes

Businesses can no longer afford to wait for information, to make decisions, or to respond to changing market conditions. Real-time processes are vital for the workplace of the future. These processes are particularly useful when it comes to managing the workforce optimally.

Automation

Managing the workforce with maximum effectiveness often requires being on top of many administrative tasks and a significant amount of data. Thus, workforce management can become prohibitively time-intensive unless key tasks are automated.

Data sharing

Organisational systems are collecting data at never-before-seen rates. The true value of this data lies in sharing and analysing it to gain actionable insights. For example, a workforce management system can gain real-time insight into a worker’s activity, and can then feed that data back into automated scheduling systems to make sure each employee is optimally scheduled.

Story image
Check Point invests in local cloud capabilities in A/NZ
As public cloud usage in Australia and New Zealand grows, the company says it will continue to invest locally to support businesses.More
Story image
Continuing its buying blitz, Cognizant acquires Magenic Technologies
The move will bring Magenic’s software expertise into Cognizant’s global software development portfolio, and expand the latter’s software product engineering footprint.More
Story image
Why remote IT operations teams need a virtualised network operations centre
The lack of tools available for remote IT operations teams means that they are left to view multiple IT monitoring tools on different systems. This means they no longer have a central location for viewing information, making information more difficult to track.More
Story image
Pexip obtains native integration with new Logitech products
Pexip will natively integrate with Logitech’s new portfolio of video conferencing solutions to provide a consistent user experience from any location.More
Story image
Mastercard launches resource site to support digital transformation of SMEs
The microsite has been launched across most of Mastercard's Asia Pacific websites with information and resources on how to digitalise and run businesses more efficiently.More
Story image
Infosys accredited with Google Cloud Partner Specialisation for data and analytics
It achieved this recognition by successfully demonstrating end-to-end capabilities on Google Cloud, including data ingestion, streaming, querying, exploration, analysis, storage, and warehousing on cloud. More