Intelliworx partners with Humanity Health for IT services

Intelliworx has entered into a multi-year partnership with Humanity Health Group to provide comprehensive IT services aimed at enhancing cybersecurity and operational efficiency.

Intelliworx announced that the partnership will involve the delivery of IT services including support for Azure Virtual Desktop, Azure Cloud Services, and a cybersecurity framework backed by services from its Security Operations Center (SOC).

In addition to these services, Intelliworx will offer consulting and compliance services in cybersecurity and manage Microsoft 365 licences for Humanity Health Group.

Humanity Health Group, known for delivering a wide array of healthcare services worldwide, has expressed that the collaboration seeks to bolster their technological infrastructure in delivering healthcare solutions. The group's commitment to employing technology to improve healthcare outcomes aligns with Intelliworx's service offerings.

Shane Maher, Managing Director of Intelliworx, stated: "We are thrilled to partner with Humanity Health Group to provide our advanced IT services. By leveraging our expertise in cybersecurity, Azure and Microsoft 365, we aim to support Humanity Health Group in their mission to deliver high quality healthcare services. This collaboration represents a significant step forward in enhancing and securing their critical IT infrastructure and overall IT environment."

Fred Cicchini, Group CEO of Humanity Health Group, remarked: "Partnering with Intelliworx is a strategic move for Humanity Health Group. Intelliworx's extensive experience in managed IT services, especially in cloud and cybersecurity, will be invaluable as we continue to expand our operations and enhance our service offerings. We look forward to a productive partnership that will help us achieve our goal of providing exceptional healthcare to our patients."

The announcement arrives amid increased global interest in healthcare technology spending by governments and industry leaders, seeking to deliver greater efficiency and value to users. Gartner forecasts a 9.5% increase in healthcare and life sciences enterprise IT spending in 2024, predicting a surge to USD $265.2 billion.

The World Economic Forum has noted that much global healthcare spending does not directly improve health outcomes, thereby stressing the need for value-based healthcare driven by data and analytics as part of digital transformation efforts.

In Australia, the Productivity Commission identified digital technology integration as a potential source of savings worth over AUD $5 billion annually for the healthcare sector.

Maher highlighted the challenges healthcare providers face in updating technology systems while investing in cybersecurity. He commented that humanity's approach of balancing cybersecurity and operational efficiencies is instructive for peers in the industry.

Maher added: "Humanity Health Group are doing something quite rare here in that they're walking and chewing gum at the same time. The cybersecurity and privacy burden for healthcare companies is higher than in any other industry, for obvious reasons. We're seeing a lot of industry organisations prioritise these deliverables, at the expense of everything else."

"What we'd like to congratulate Fred at the team on is ensuring that they're making the right investments now to protect their stakeholders from cybersecurity risk, while at the same time investing in operational efficiencies that will lower the burden on their workforce and lift patient outcomes. Industry peers have a lot to learn from what they're doing."