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ManageEngine unveils SaaS availability of Analytics Plus

By Zach Thompson
Thu 4 Aug 2022

ManageEngine's Analytics Plus is now available as a software as a service (SaaS) offering, enabling users to set up a completely functional and integrated analytics platform anywhere in under a minute.

ManageEngine is the enterprise IT management division of Zoho Corporation and says this launch completes its vision to make it simple for organisations to deploy analytics on private or public clouds, including Amazon Web Services (AWS) and Microsoft Azure.

ManageEngine will showcase its new offering at its user conference on August 4-5 this year at the InterContinental Melbourne in Australia.

The company notes that IT operations in today's world are structured in a way that requires several monitoring tools and technologies to be used in order to ensure the business stays operational and accessible to its customers 24/7.

It says that while these IT tools are exceptional at providing visibility into their area of operations, they are disjointed and fail to meet the mark when it comes to delivering complete visibility into IT overall.

ManageEngine adds that this ends up costing IT leaders time and effort in gathering insights.

The new cloud offering within Analytics Plus completes the IT application stack by constructing a foundation for integrations, giving businesses the means to connect to a wide range of data sources and achieve faster time to market, increase productivity, curb expenditure and generate revenue.

"At ManageEngine, we've witnessed several digital transformation trends over the last two decades across all industry verticals: rapid cloud adoption, a need for setting up a data-centric culture, and the need for advanced [AI] to sift through data lakes and establish correlations, triage events, and eliminate the need for human intervention in data analysis," ManageEngine product manager Rakesh Jayaprakash says.

"That's why we've launched the cloud version of Analytics Plus: a marriage of our 20 plus years of domain expertise with cloud benefits like flexibility, agility, and scalability to help augment strategic decision-making with insights that are fast, reliable, and contextual."

Analytics Plus can be deployed in on-premises servers (Windows or Linux-based), Docker, or on cloud platforms such as AWS, Azure, and Google Cloud.

One of the key benefits of this offering is that it connects to IT and business apps to holistically track IT performance.

This includes over 40 business applications such as Microsoft Dynamics CRM, Stripe, SurveyMonkey, Google Analytics, Xero, QuickBooks, Salesforce CRM, and LinkedIn.

Analytics Plus also connects with more than 30 IT monitoring applications to help IT leaders get a holistic view of IT performance, including Solarwinds, Nagios, Splunk, DataDog, AppDynamics, and OpenNMS.

Additionally, ManageEngine says support for these new apps will allow IT leaders to measure the ROI of IT along with how IT has contributed to achieving business objectives.

ManageEngine has also enhanced its built-in AI assistant with domain-level intelligence to bridge the gap between data and decision-makers.

"Contextual AI can deliver the most crucial insights at a large scale that will resonate with IT leaders," Jayaprakash says.

"For example, context-aware AI can suggest how to deploy workloads in the most cost-effective and high-performing cloud locations, taking into account performance, cost structure, and security requirements."

Analytics Plus's context-aware AI enables users to establish correlations between data from various applications and data sources, quickly identify opportunities and threats and gain granular insights into aspects of IT operations and business that might not otherwise be possible.

"Analytics Plus helped us improve processes by 30%," Regis Aged Care Australia IT service desk manager Stan Veloutsos says.

"Using Analytics Plus, we were able to deep dive into IT data, identify problems and trends, align project releases, and also increase agent performance.

"It also helped us share our findings with a larger audience for better reach.

"With Analytics Plus, we have also set up easy-to-read dashboards for our chief experience officers (CXOs) with custom metrics and widgets, so they can gain information and make decisions that can increase our revenue."

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