Newgen Software debuts NewgenONE Marvin APEX Edition

Newgen Software has introduced the NewgenONE Marvin APEX Edition, a new iteration of its GenAI-assisted low-code platform. The release is designed to enhance enterprise productivity by streamlining complex workflows, improving customer engagement, and integrating secure AI features.

The APEX Edition aims to significantly reduce application development time by 40%, thus driving productivity for global enterprises. Additionally, it promises to save up to 50-70% on document-related tasks. This is expected to result in a marked improvement in customer engagement, including an increase in communication effectiveness by 30% and an expansion in reach by up to 25%. Business leaders can anticipate increased user satisfaction, enhanced decision-making, and more effective custom strategies.

Among the new features of the APEX Edition are auto-classification and metadata pre-fill, which will automate document categorisation. Speech-to-text capabilities have been introduced for more intuitive user interactions through voice commands. The new edition also transforms interface development via natural language prompts, leveraging GenAI for UI design.

The new Marvin edition prioritises security with features such as role-based access permissions to safeguard sensitive data. Responsible AI practices are incorporated as a central aspect to mitigate safety concerns associated with AI and GenAI integrations. The update includes built-in guardrails, including Llama Guard 3, which monitors user input and agent response across various risk categories. Additionally, the Prompt Guard model is designed to detect unsafe prompts.

Krishna Kumar, Head of Business, Australia at Newgen Software, commented on the launch: "The Apex edition of NewgenONE Marvin introduces a new level of efficiency to enterprise productivity. With advanced features, organisations can supercharge workflows, improve decision-making, and empower communication across channels. APEX prioritises user-safety with adequate security models."

Kumar added, "NewgenONE Marvin continues to innovate by transforming process and data management and customer engagement, driving operational excellence and business growth."

The APEX Edition is expected to bring substantial benefits, allowing organisations to streamline their operations and improve efficiencies. The focus on secure AI and GenAI integration is intended to provide enterprise leaders with peace of mind by ensuring robust data protection measures. The new features introduced in this edition further underscore Newgen's commitment to enabling digital transformation across industries.

Newgen Software is a global player providing an AI-enabled unified digital transformation platform, renowned for its native process automation, content services, and communication management capabilities. Trusted by enterprises worldwide, Newgen's low-code application platform empowers organisations to design, develop, and deploy complex, content-rich, and customer-centric business applications quickly and efficiently, both on-premises and in the cloud. From customer onboarding to service requests, lending processes, and underwriting, Newgen simplifies and accelerates operations across various industries, driving speed, agility, and operational excellence.