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Orange partners with ThousandEyes to boost network visibility

22 Nov 2019

Orange has partnered with cloud intelligence company ThousandEyes to deliver real-time, end-to-end visibility on both its enterprise networks and the Open Transit Internet (OTI).

The ThousandEyes platform, combined with Orange capability around data analytics, provides businesses and carriers with improved digital experiences delivered across the Internet to Cloud service providers (CSPs), Internet service providers (ISPs) and Content providers (CPs).

Orange Business Services, the global enterprise division of the Orange Group, intends to power this partnership to provide its customers with enterprise-grade managed Internet, multi-cloud connectivity and SD-WAN visibility services.

Orange Business Services aims to help customers on their cloud and SD-WAN transformation journeys, and the ThousandEyes platform is an enabler to optimise the migration phase.

It allows Orange to monitor the quality of experience at both the application and network level and speed up troubleshooting in case of Internet-related performance issues.

Customers will be able to gain insight into the internal and external dependencies that impact the end-user experience.

Orange has deployed the ThousandEyes platform with customers including a German industrial manufacturer, who used it to determine the best cloud connectivity solution in China.

During a performance assessment of Office 365 and Microsoft Azure connectivity, Orange compared direct connectivity via its Orange Business Services Next-Gen Hub to an alternative solution over Internet.

Next-Gen Hub provided up to three times more bandwidth and with more reliability, delivering the best experience for the customer’s users in China.

"With ThousandEyes intelligence and the Orange Flexible SD-WAN solution, businesses can see, understand and manage digital experience over the public Internet like it's their own private network and embrace Internet and Cloud with confidence,” says ThousandEyes global channel sales vice president Craig Vario.

“As multi-cloud and software-defined networking become key deployment models for applications and services, understanding the Internet as a delivery path is crucial.

“With the ThousandEyes platform, Orange Business Services will give its customers the visibility they need to deliver a strong digital experience to users via both the Internet and multi-cloud.

We believe that the ThousandEyes platform will be a critical enabler of our Flexible SD-WAN value proposition to our global clients,” adds Orange Business Services Connectivity Vice President Anne-Marie Thiollet.

With the ThousandEyes platform, Orange is able to continuously monitor the performance of certified ISPs and their connection to the Orange Next-Gen Hubs, OTI points-of-presence all around the world, and all major cloud service providers and content providers.

This allows Orange to deliver the Internet of Enterprises and OTI by providing performance measurements over Internet in 60 countries, with expanding coverage in the coming months.

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