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Ricoh debuts new intelligent devices

By Shannon Williams
Thu 30 May 2019
FYI, this story is more than a year old

Ricoh Australia has unveiled its new series of Intelligent Devices, as the company looks to help meet the changing needs of the digital workplace. 

The Dynamic Workplace Intelligence platform, which is part of Ricoh's Dynamic Workplace Intelligence approach, features Ricoh's new Always Current Technology, which the company says ensures the capabilities of solutions evolve with customer requirements.

The platform enables people to work more efficiently through the use of technologies that deliver scalable, secure, sustainable and simple workplace solutions. With the launch of Ricoh''s new intelligent devices, users will be able to download and install new applications, features and upgrades directly to their device as they become available.

According to Ricoh, the platform empowers digital workplaces to scale their capabilities based on their more immediate needs, whilst also keeping security features and software at front of mind and up to date. 

 Additionally, the IM Series enables instant access to upgrades the moment they hit the market, including access to new features further reducing the need to purchase new hardware for additional functionality or wait for contracts to expire. Furthermore, RICOH Intelligent Support ensures software upgrades can be quickly performed remotely and that user uptime is maximised.

The new IM C series of A3 colour MFPs is the first in a range of intelligent devices Ricoh will bring to market featuring the next generation platform. The array of upcoming office printing advancements includes Ricoh Cloud Workflow Solutions, a collection of innovative cloud-based technologies that deliver streamlined simplicity in affordable, scalable, subscription-based packages to help customers grow their business.

Ricoh Always Current Technology is realised in six new A3 colour intelligent MFPs that will be launched in Australia, including the RICOH IM C2000, IM C2500, IM C3000, IM C3500, IM C4500, and IM C6000. They deliver printing, scanning, copying, finishing and faxing support for output sizes up to SRA3, and standard mobile printing support. The range of versatile finishing and paper tray options available with these devices enable customers to add a professional-grade touch to printed materials while saving time, streamlining workflows, and reducing outsourcing expenses.

The new devices will incorporate Ricoh's new Smart Operation Panel, equipped with an upgraded processor that provides faster transitions between applications and a smooth, responsive touch screen. The new functionality is based on customer feedback and is designed to improve accessibility as well as the overall user experience. The new interface can be tailored to better adapt to and serve individual workplaces, workflows and needs. Ricoh service experts can remotely access a device's Smart Operation Panel for fast troubleshooting and perform automatic firmware updates.

"Ricoh recognises that customers have new and emerging needs, and that workplaces as well as workstyles are evolving rapidly," the company says. "With the launch of Ricoh's new intelligent devices customers will be able to install select applications at any time enabling them to work smarter and more effectively."

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