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The Archdiocese of Brisbane advances network and connectivity with Juniper Networks

By Catherine Knowles
Wed 19 Aug 2020
FYI, this story is more than a year old

The Archdiocese of Brisbane and Centacare has chosen Juniper Networks to provide network and connectivity solutions for its mass centres, schools, family services sites and offices.

The organisation has selected Juniper Access Points driven by Mist AI and Juniper Mist Cloud Services to upgrade the Wi-Fi experience across all of its operations, which includes Outside School Hours Care within schools, kindergarten, long day care, worship centres and community services.

With the new AI-driven network, the Archdiocese of Brisbane and Centacare plan to create better mobile experiences for staff and guests.

According to Juniper Networks, the solutions also help to lower the cost of wireless network deployment and operations through proactive actions, predictive recommendations and self-driving networks.

The Archdiocese of Brisbane and Centacare supports a congregation of over 700,000 across 77,000 plus square kilometers in South-East Queensland, and offers worship services and community services through several support organisations, as well as education across a variety of levels.

According to the organisation, fast and reliable networking connectivity is crucial in providing essential community services across Brisbane.

For instance, with the organisaiton’s family service operations spans over 300 small service sites and a workforce of over 5,000 individuals, working with more than 160,000 community cases each year.

Indoor location services using vBLE enable staff to better engage with guests via proximity notifications and alerts.

By switching to Juniper, Wi-Fi deployments which previously required several days due to the requirements for manual access can now be remotely provisioned through the cloud almost immediately.

Juniper states that the AI-driven network that is operated via a modern cloud is crucial for the Archdiocese of Brisbane to maximise network uptime and ensure the best user experiences with limited IT resources.

In addition, troubleshooting, maintenance and upgrading of the wireless network is now greatly streamlined, allowing for the Archdiocese of Brisbane’s limited ICT resources to save close to 60% in terms of manhours compared to what they had to do previously.

Going forward, the organisation states it is looking at ways to extend this AI-driven insight and automation to other parts of their network for even greater performance, reliability and OPEX savings.

Archdiocese of Brisbane and Centacare operations manager, Information, Communication and Technology Iain Teo says, “Juniper Networks has been an excellent partner at every step of the way as we looked to update the network infrastructure in the most streamlined and automated way possible.

“The deployment of Juniper’s AI-driven solutions has set a strong foundation for future network transformation and opened the door to explore the further adoption of IoT technology. This will help bolster our social services capabilities and provide a better level of care for people in need.”

Juniper Networks VP and GM A/NZ Bruce Bennie says, “The Archdiocese of Brisbane does incredibly important community work and we are honoured that they have given us the opportunity to work with them to deliver a fast, reliable and AI-driven wireless experience across its entire network.

"Similar to how the Archdiocese of Brisbane’s work emphasises dedicated support and connectivity, we are confident that with Juniper, the community they serve will now see far improved networking performance and reliability, regardless of how and where they choose to connect from.”

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