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UiPath and NCS strategic partnership to empower enterprises

By Catherine Knowles
Wed 20 Apr 2022

UiPath, an enterprise automation software company, has announced a strategic partnership with NCS for the deployment of enterprise-grade automation capabilities.

According to NCS, the partnership will support the company in its attempt to become a go-to technology services firm in Asia Pacific with an automation-first approach to services delivery.

The joint go-to-market effort will bring the power of automation to both public and private enterprises from across industries, such as telecommunications, government and financial services, particularly in high growth markets like Singapore, Australia and Asia Pacific, according to a statement.

NCS, a UiPath Diamond Business Partner, will create an NCS UiPath Automation Practice to build automation solutions on the UiPath platform to enhance its NEXT services capabilities.

The solutions are designed to allow organisations to harness automation to transform digitally, improve operational efficiencies and optimise for emerging technologies.

For consumers, increased automation can improve speed and accuracy of processes including enabling effective onboarding for new customers, ensuring seamless operations and issue resolution, as well as added convenience with broader self-service options.

NCS managing partner of corporate development and partnerships Howie Lau says, “The convergence of 5G, IoT, and artificial intelligence (AI) has created new business opportunities for enterprises and consumers.

"To fully capitalise on this, enterprises need to improve the performance, flexibility, and reliability of their technology. NCS is investing in developing intelligent and automated operating models to deliver rich customer experiences and drive high-impact employee engagement.

"Through our partnership with UiPath, we are reimagining and simplifying internal processes by integrating automation into our business units and products to offer our clients more intelligent and elevated services for the digital age.”

UiPath senior vice president and managing director Asia Pacific and Japan Rick Harshman says, "NCS is a proven leader in digital services and as an early adopter of automation, it has a sophisticated knowledge base to redefine how its customers and partners are shaping the future.

"Asia Pacific is a rapidly evolving market with potential for tremendous growth for automation-first organisations. UiPath shares NCS vision for human-centric, sustainable automation adoption, democratising access to technology that improves the world around us. We are excited to partner with NCS on the next phase of its automation journey.”

The NCS UiPath Automation Practice will have more than 250 employees focused on the process discovery, automation testing and delivery of the fully automated enterprise, the company states.

NCS aims to upskill and certify its UiPath practitioners within the next three years and deploy hundreds of automations within the organisation. Embedding these offerings into its existing solutions will help clients across Asia Pacific to transition to a fully automated enterprise.

NCS provides a wide range of differentiated and end-to-end technology and digital services across 61 specialisations delivered through the expertise of its 10,000-strong team throughout Asia Pacific.

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