IT Brief Australia logo
Technology news for Australia's largest enterprises
Story image

Verizon Enterprise’s seven global IT trends for 2019

Thu 29 Nov 2018
FYI, this story is more than a year old

Enabling the business outcome in a ‘Real-Time’ enterprise environment is the next challenge for global brands and government agencies in 2019.

Tech companies will need to drive hard to continually exceed to their customers' expectations during a time of accelerating change.

They will need to show how technology can help deliver on their customers’ objectives, improve agility, security and impact, or they risk being disrupted.

Here is Verizon Enterprise Solution’s view of those enterprise technology trends that are most likely to impact our global business and government customers in 2019.

1. The Real-Time Enterprise

Foundational technologies - software-defined networks, 4G, the Internet of Things, intelligent video, security, telematics - are already changing the operations of businesses.

In 2019, savvy CIOs will be focusing on how to reinvent their operations to leverage the enormous potential promised by disruptive technologies like 5G, artificial intelligence/machine learning, automation and robotics, augmented and virtual reality and the next-gen cloud including edge computing.

Many of these technologies have now moved from concept to reality, and those who can best leverage the advantages they bring will increasingly be well placed to win the future.

2. Businesses will invest in performance

CIOs are recognising that the network they use really matters to their business - a secure, strong network foundation enables them to deliver innovative platforms and solutions that will move their business forward.

Then, it’s all about the service model and the tech surround that makes network-reliant applications available - the support, the professional services, service level agreements and more.

The key is to find an expert partner with the network expertise to help you deliver on your business objectives.

You cannot run a modern business without secure network capacity.

3. The customer is royalty

Customer experience (CX) has been a hot topic over recent years, but many of us have had personal experience of the big brands letting us down.

With AI infiltrating CX systems, there is an unprecedented opportunity to move to a principle of ‘personalisation for you’, putting the customer back in the centre of the business opportunity.

The best organisations will use data to inform human engagement, remembering that it is human-focused engagement that creates real relationships.

The technology will be leveraged to do this at speed and scale.

4. The transaction guarantee

We have talked about software-defined networking (SDN) for a while, but it is now out there, live, and transforming business opportunities all around the globe, configured to match your cost and security requirements.

In 2019, organisational success will be driven by how well CIOs leverage the many options that SDN enables, delivering agility, flexibility, and scale to run their business.

It is now beyond application-aware networking, and instead, about focusing on the transaction guarantee, and defining policies to support the specific application, time or location needs that will make the difference.

5. Contextual privacy will be front and centre

There has never been a bigger focus on the importance of privacy, as data breaches continue to hit the headlines.

Application users are keenly interested in how their data is used.

In 2019, we will begin to see a focus on contextual privacy requirements, linked to location-based awareness.

This will change how organisations are able to approach their security and will impact their ability to keep personally identifying data safe.

6. Automation will transform the workforce

Robotic process automation and machine learning (ML) will transform how businesses operate - and what skills a business workforce needs.

In 2019, educators and businesses will focus on how to build a pool of data scientists and ML specialists to support our future “skills needs”, rather than yesterday’s business requirements.

7. Back to basics on security (again) and a focus on specifics

In 2019, organisations will redouble their efforts to strengthen their security posture.

It is about understanding their risk environment, and ensuring they are doing the basics right to protect their business - practising IT hygiene to keep infrastructure current to protect against vulnerabilities continues to be critical.

Network-level security is essential - in a software-defined world, network segmentation and security is a central part of the design.

They will also increasingly need visibility on data to drive insights and ultimately to make decisions on how to mitigate against specific security threats. But, action will be taken - or the board or the customer will ask why.

“Our customers are seeking new approaches to gaining immediate insights into their operations and the customer - The  ‘Real-Time Enterprise’ is definitely where they want to be, whatever the stage of their journey, and wherever they are located around the globe,” says Verizon enterprise solutions president George Fischer.

“It’s no longer about digital transformation – that’s a given and is accelerating, driving the need for real-time insights. It’s about how they can build and manage digital to change their business opportunity moving forwards.

Related stories
Top stories
Story image
Cybersecurity
Infoblox's State of Security Report spotlights Australian remote work hazards
Attackers exploit weak WiFi, remote endpoints, and the cloud, costing 50% of organisations over $1.3 million in breach damages.
Story image
Wireless
Cradlepoint expands its Cellular Intelligence capabilities
Cradlepoint has announced additional Cellular Intelligence capabilities with its NetCloud service.
Story image
Customer experience
Research unveils precarious customer loyalty for retailers
New research has found customers are reassessing established brand loyalties as their priorities and behaviours shift.
Story image
Digital Transformation
Trading up: It's time to swap core systems for flexible digital applications
This year will see more oranisations planning and commencing high tech renovations that will shake up the way they operate.
Story image
Artificial Intelligence
CFOs using digital workers and AI to prevent unnecessary loss
New technology is now allowing CFOs to use digital workers to automate their accounting processes, making it easier for them to avoid unnecessary losses.
Story image
Microsoft
SAS Viya on Microsoft Azure to deliver 204% return - study
The Forrester Total Economic Impact study finds SAS Viya on Microsoft Azure brings a 204% return on investment over three years.
Story image
Alteryx
Decision Inc. Australia enters partnership with Alteryx
Independent data and analytics consultancy Decision Inc. Australia has partnered with automated analytics company Alteryx, expanding its offering to clients.
Story image
Fintech
Airwallex launches new bank feed integration with NetSuite
Airwallex has launched a new bank feed integration with NetSuite, developed in partnership with NetSuite solution partner, Onlineone.
Story image
Apple
Apple previews new features for users with disabilities
Apple says new software features that offer users with disabilities new tools for navigation, health and communication, are set to come out later this year.
Story image
Excel
Could your Excel practices be harming your business?
While Excel has been the de-facto standard for budgeting, planning, and forecasting, is it alone, enough to support organisations in the global marketplace that’s facing rapid changes due to digital transformation?
Story image
Telstra
Telstra and Silver Trak Digital delivers 5G to the cinemas
Telstra and Silver Trak Digital say they've launched Australia's fastest and most secure delivery of content over 5G for cinemas.
Darktrace
Threat actors are exploiting weaknesses in interconnected IT/OT ecosystems. Darktrace illuminates your entire business and takes targeted action to stop emerging attacks.
Link image
Story image
Cybersecurity
Managed service providers: effective scoping to avoid costly vendor pitfalls
Managed security services are outsourced services focusing on the security and resilience of business networks.
Story image
SaaS
Atturra partners with Focus HQ to support Aus organisations
Atturra has executed a partnership agreement with Focus HQ, to resell and support the company's Australian developed SaaS-based portfolio management platform.
Story image
Artificial Intelligence
SAS launches human-focused responsible innovation initiative
SAS has launched a responsible innovation initiative, furthering its commitment to equity and putting people first.
Story image
Remote Working
IT teams deploy powerful technologies to enable remote work
"We found that IT teams mastered the challenges of remote work last year in large part by employing powerful yet easy-to-use technologies."
Story image
Data solutions
South Australia state satellite makes significant progress
South Australia’s first state satellite has successfully completed the Critical Design Review (CDR), moving it closer to providing tangible data solutions.
Story image
Workato
Workato unveils enhancements to enterprise automation platform
"The extra layer of protection with EKM, zero-logging, and hourly key rotation gives customers a lot more visibility and control over more sensitive data."
Story image
Application Security
What are the DDoS attack trend predictions for 2022?
Mitigation and recovery are vital to ensuring brand reputation remains solid in the face of a Distributed Denial of Service (DDoS) attack and that business growth and innovation can continue.
Story image
Artificial Intelligence
How to ensure ethical deployment of AI implentations
The increase in automation and machine technology such as AI and machine learning has unlocked a whole new level of scale and service to organisations. 
Story image
Public Cloud
Cloud adoption still a work in progress, NetApp finds
NetApp has announced the results of the annual Cloud Infrastructure Report based on a survey of public cloud business and IT decision makers.
Story image
PaaS
New digital traffic light system to tackle construction defects
Smarter Defects Management launches its PaaS digital system and says it will revolutionise managing defects in the construction industry.
Story image
Remote Working
How zero trust and SD-WANs can support productive remote working
The way people connect with applications and data has changed, users are remotely accessing resources that could be stored anywhere from a corporate data center to the cloud.
Story image
Data Center
Preventing downtime costs and damage with Distributed Infrastructure Management
Distributed Infrastructure Management (DIM) can often be a lifeline for many enterprises that work with highly critical ICT infrastructure and power sources.
Story image
Adyen
Adyen expands partnership with Afterpay as BNPL payments increase
Adyen has expanded its partnership with AfterPay allowing more of Adyen’s merchants in more countries worldwide to use the BNPL provider.
Story image
trust
9/10 Aussies to stop spending if personal data compromised
"Based on the patterns we are seeing among Australian consumers, it is evident that trust in a brand is exceptionally important."
Story image
Manufacturing
HINDSITE wins Aerospace Xelerated Pitch Challenge with solution to support Boeing
Brisbane-based startup HINDSITE was the winner of the first ever Pitch Challenge organised by Aerospace Xelerated in partnership with Queensland XR Hub. 
Story image
Artificial Intelligence
AI-based email security platform Abnormal Security valued at $4B
"A new breed of cybersecurity solutions that leverage AI is required to change the game and stop the rising threat of sophisticated and targeted email attacks."
Story image
CRM
Zendesk announces new conversational CRM solutions
“The last few years have made it obvious that digital is the front door, convenience is paramount and relationships are anchored in conversations."
Story image
Cybersecurity
Hard numbers: Why ambiguity in cybersecurity no longer adds up
As cybersecurity costs and risks continue to escalate, CEOs continue to struggle with what their investment in cyber protection buys. Getting rid of ambiguity becomes necessary.
Story image
Sift
Sift shares crucial advice for preventing serious ATO breaches
Are you or your business struggling with Account Takeover Fraud (ATO)? One of the latest ebooks from Sift can provide readers with the tools and expertise to help launch them into the new era of account security.
Story image
Sustainability
Grasping the opportunity to rethink the metrics of a sustainable data centre
A data centre traditionally has two distinct operations teams: the Facility Operations team, and the IT Operations team. Collaboration between them is the key to defining, measuring, and delivering long-term efficiency and sustainability improvements.
Story image
Telstra
Telstra, Google and Accenture launch 5G AR experience for AFL
Telstra, Google and Accenture are developing a new 5G powered augmented reality (AR) experience at Melbourne's Marvel Stadium for the footy season.
Story image
Cybersecurity
A10 Networks finds over 15 million DDoS weapons in 2021
A10 Networks notes that in the 2H 2021 reporting period, its security research team tracked more than 15.4 million Distributed Denial-of-Service (DDoS) weapons.
Story image
BeyondTrust
BeyondTrust integrates Password Safe solution with SailPoint
BeyondTrust has announced the integration of BeyondTrust Password Safe with SailPoint identity security offerings.
Softiron
For every 10PB of storage run on HyperDrive vs. comparable alternatives, an estimated 6,656 tonnes of CO₂ are saved by reduced energy consumption alone over its lifespan. That’s the equivalent of taking nearly 1,500 cars off the road for a year.
Link image
Story image
SAS
New SAS service overcomes subscription fatigue for media companies
SAS has launched SAS 360 Match which helps media companies move towards a AVOD model to generate revenue as subscribers cancel.
Exabeam
Find out how a behavioural analytics-driven approach can transform security operations with the new Exabeam commissioned Forrester study.
Link image
Story image
Ransomware
Cybersecurity starts with education
In 2021, 80% of Australian organisations responding to the Sophos State of Ransomware study reported being hit by ransomware. 
Story image
Testing
Google and CSIRO use AI to help protect the Great Barrier Reef
Google has partnered with CSIRO in Australia to implement AI solutions that help protect the Great Barrier Reef.
Story image
Sustainability
Power at the edge: the role of data centers in sustainability
The Singaporean moratorium on new data center projects was recently lifted, with one of the conditions being an increased focus on power efficiency and sustainability.
Story image
Ivanti
Ivanti and Lookout bring zero trust security to hybrid work
Ivanti and Lookout have joined forces to help organisations accelerate cloud adoption and mature their zero trust security posture in the everywhere workplace.
Story image
Cybersecurity
The 'A-B-C' of effective application security
Software applications have been a key tool for businesses for decades, but the way they are designed and operated has changed during the past few years.
Story image
Talend
Talend introduces new data health solutions for businesses
Talend has announced its latest version of Talend Data Fabric, with the release of Talend Trust Score enabling data teams to establish a foundation for data health.