Wall Street English unveils AI chatbot for student support

Wall Street English has announced the launch of an AI-powered chatbot designed to provide round-the-clock support and improve the learning experience for its students globally.

The chatbot is part of Wall Street English's hybrid learning strategy, aiming to offer comprehensive and personalised assistance throughout the learning journey. It is designed to cater to students of all proficiency levels, providing tailored resources that adapt to individual needs.

The features of the AI-powered chatbot include an intelligent language dictionary that provides clear and relevant explanations, ensuring that students can easily understand new vocabulary at their respective levels. Additionally, it offers a grammar guide that clarifies complex language rules and provides practical usage examples, thus aiding learners in strengthening their language foundations.

The introduction of these AI-powered tools into the learning process aims to relieve teachers and coaches from handling basic queries regarding technical issues or language support. This would enable educators to focus more on meaningful interactions with students, such as coaching and setting learning goals, which are crucial for student success.

The chatbot also assists in resolving technical issues by providing solutions to common challenges faced by students during their online learning experience. It helps in schedule management by allowing students to review class details and access links to modify their bookings if needed.

"Our goal is to deliver personalised, seamless support to our students, no matter where they are or what time they need help," said James Mc Gowan, CEO at Wall Street English. "This AI-powered tool represents a significant step forward in how we combine technology and education with our unique hybrid approach, making the English-learning journey more intuitive and accessible."

The chatbot aligns with Wall Street English's established teaching methodology and is deeply integrated into the curriculum to support the company's unique approach to language learning.

Wall Street English plans to expand the capabilities of the chatbot in the future. Future enhancements are set to include proactive messaging, personalised study recommendations, and tools for improving study habits, offering learners greater support and engagement as they progress in their English language journey.

The AI-powered chatbot is currently available to a select group of Wall Street English students for initial testing. Wall Street English, with over 350 learning centres across 35 territories globally, has provided tuition to over three million adults since its foundation. The company combines blended learning methodology with a scalable business model to meet the evolving needs of adult English language learners across various sectors.