Automation stories - Page 53

New research reveals 79% of Australian accountants see outsourcing as essential for growth, while 99.6% have embraced AI in their practices.

Zendesk has unveiled a suite of AI-driven tools designed to improve omnichannel customer support, enhancing collaboration between human and AI agents.

As AI Month unfolds, experts in Australia urge emphasising responsible AI development to maximise its potential across diverse sectors and communities.

Seoul Semiconductor has adopted Juniper Networks' AI-Native Networking Platform to improve its access services and boost employee productivity.

As AI Month begins, industry leaders urge businesses and policymakers to reflect on the responsible use and vast potential of AI across diverse sectors.

UiPath has unveiled integration with SAP Build Process Automation, enhancing automation for SAP customers and streamlining their migration to the cloud.

Independent online electronics retailers face challenges as a report reveals shipping costs could rise 25% during Black Friday, impacting profit margins.

An independent survey reveals most brands struggle with integrating multiple digital asset management systems, facing notable workflow and collaboration challenges.

Aerotech has expanded its Automation1 XA4 PWM servo drive series, introducing new configurations aimed at enhancing performance while reducing costs.

Network automation is set to surge, with Gartner projecting that by 2026, 30% of enterprises will automate over half their network activities.

Zendesk has unveiled a range of AI innovations aimed at enhancing customer service, including an AI Agent Builder requiring minimal training for users.

Mitel has launched its AI-driven Mitel Interaction Recording Insights AI, aimed at automating communication analysis and enhancing business insights globally.

Data Theorem has unveiled Code Secure, a product designed to bolster software supply chain security by integrating advanced security features.

Open ECX expands into new sectors, creating multiple roles as it seeks to enhance services for its growing clientele across various industries.

Hornetsecurity has launched the 365 Multi-Tenant Manager, streamlining Microsoft 365 tenant management for Managed Service Providers and boosting productivity.

Zendesk has unveiled a range of AI-powered tools to enhance customer service, including a voice solution in partnership with Poly.ai for improved interactions.

Nexthink's study reveals traditional IT helpdesks may vanish by 2027, with 79% of IT workers foreseeing a major transformation driven by AI advancements.

Elastic enhances its security offerings by integrating Google Cloud's AI technologies, boosting capabilities for developers and analysts alike.

As businesses evolve, integrating tax automation with ERP systems becomes crucial for enhancing efficiency and compliance while reducing costs.

Kentico will host its Partner Connections 2024 events in Prague on October 8-9 and Miami on November 12-13, showcasing new features of Xperience.