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Banking Stories - Page 47

Australian Stories

Banking stories

Great Southern Bank enhances service with CXone Mpower
Unified Communications

Great Southern Bank enhances service with CXone Mpower

Great Southern Bank is enhancing its customer service automation by deploying NICE's AI-powered CXone Mpower platform, supported by Optus.

By Sean Mitchell • 2 min read • Wed, 4th Dec 2024
Why identity management is an essential investment for Australian financial services providers in 2025
Biometrics

Why identity management is an essential investment for Australian financial services providers in 2025

Allaying rising concerns about privacy and security is critical for organisations and institutions that want to survive and thrive.

By Ashley Diffey • 4 min read • Mon, 2nd Dec 2024
Commonwealth Bank uses AI to enhance customer service
Customer Relationship Management

Commonwealth Bank uses AI to enhance customer service

Commonwealth Bank of Australia is leveraging AI to improve customer service, reducing scam losses by 50%, fraud by 30%, and call wait times by 40%.

By Kaleah Salmon • 2 min read • Fri, 29th Nov 2024

Global Stories

Banking stories

Microblink reports strong 2024 growth in ID verification sector
Fintech

Microblink reports strong 2024 growth in ID verification sector

Microblink has reported robust growth in 2024, buoyed by rising demand for its identity verification solutions and expanded integration on Google Cloud.

By Imee Dequito • 4 min read • Tue, 21st Jan 2025
Index Engines achieves major growth with CyberSense software
Ransomware

Index Engines achieves major growth with CyberSense software

Index Engines celebrated a transformative year in 2024, reporting a remarkable 112% sales increase in the banking sector fueled by rising ransomware threats.

By Catherine Knowles • 3 min read • Fri, 17th Jan 2025
Backbase highlights banking trends shaping the industry in 2025
Data Analytics

Backbase highlights banking trends shaping the industry in 2025

Backbase forecasts a USD $1 trillion transformation in banking by 2025, urging traditional banks to innovate or face a 30% market share loss to digital rivals.

By Kaleah Salmon • 3 min read • Tue, 14th Jan 2025
AI poised to transform banking with fraud prevention focus
Robotics

AI poised to transform banking with fraud prevention focus

Experts predict that 2025 will revolutionise AI in banking, enhancing fraud prevention, risk management, and customer experience, according to SAS.

By Kaleah Salmon • 3 min read • Wed, 8th Jan 2025
Mail Metrics acquires Adare SEC, boosts UK market presence
Public Sector

Mail Metrics acquires Adare SEC, boosts UK market presence

Mail Metrics has acquired Adare SEC, its fourth purchase in four years, expanding its workforce and boosting UK revenue projections to GBP £175 million.

By Catherine Knowles • 4 min read • Tue, 7th Jan 2025
Radware strengthens AI security for top Italian bank
Firewalls

Radware strengthens AI security for top Italian bank

Radware is boosting its AI-driven security services for one of Italy's top five banks, aiming to combat rising cyber threats and comply with EU regulations.

By Melania Watson • 3 min read • Fri, 20th Dec 2024
Bureau raises USD $30m Series B amid soaring fraud costs
Gaming

Bureau raises USD $30m Series B amid soaring fraud costs

Bureau has raised USD $30 million in a Series B funding round, aiming to tackle the global fraud crisis, which costs USD $486 billion each year.

By Sean Mitchell • 3 min read • Thu, 19th Dec 2024
INFORM Australia reports 138% revenue hike since 2022
Supply Chain

INFORM Australia reports 138% revenue hike since 2022

INFORM Australia reports a staggering 138% revenue growth since 2022, promoting Matthew Wittemeier to Director of Strategy ANZ to drive further innovation.

By Imee Dequito • 2 min read • Tue, 17th Dec 2024
Banks cut onboarding time by 32% with digital identity
Clean technologies

Banks cut onboarding time by 32% with digital identity

A new report reveals banks using Corporate Digital Identity reduce onboarding time by 32%, enhancing compliance accuracy and operational efficiency.

By Sean Mitchell • 2 min read • Wed, 4th Dec 2024
Ripjar study shows GenAI set to reshape AML compliance
Risk & Compliance

Ripjar study shows GenAI set to reshape AML compliance

A Ripjar study reveals over 60% of compliance teams expect Generative AI to revolutionise Anti-Money Laundering processes within two years.

By Shannon Williams • 3 min read • Tue, 3rd Dec 2024

Stories from Other Regions

Banking stories

Bank Jago partners with Google Cloud for AI banking future
Fintech

Bank Jago partners with Google Cloud for AI banking future

Bank Jago has partnered with Google Cloud for a multi-year collaboration to enhance its digital banking services using advanced cloud and AI technologies.

By Kaleah Salmon • 3 min read • Thu, 26th Dec 2024
G+D unveils BPS C evo to enhance cash-handling efficiency
Customer Experience

G+D unveils BPS C evo to enhance cash-handling efficiency

Giesecke+Devrient has unveiled the BPS C evo, a banknote processing system designed to enhance efficiency and security in cash operations.

By Catherine Knowles • 3 min read • Thu, 19th Dec 2024
Corporate Digital Identity: a tool to combat financial crime
Money Laundering

Corporate Digital Identity: a tool to combat financial crime

Financial crime is set to cost global economies USD $485.6 billion in 2023, prompting calls for Corporate Digital Identity to enhance fraud prevention.

By Melania Watson • 3 min read • Fri, 29th Nov 2024
Exclusive: Survey reveals NZ SMEs struggle with international expansion costs
Wise

Exclusive: Survey reveals NZ SMEs struggle with international expansion costs

A Wise survey reveals New Zealand SMEs face significant hurdles in global expansion, particularly high costs and hidden fees in international payments.

By Melania Watson • 3 min read • Fri, 29th Nov 2024