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Black Friday Stories - Page 13

Australian Stories

Black Friday stories

Deliver when it matters most: Retention and revenue this peak season
Customer Experience

Deliver when it matters most: Retention and revenue this peak season

As Cyber Weekend approaches, Australian retailers face increased pressure to enhance delivery services amid subdued spending and rising consumer expectations.

By Rob Hango-Zada • 5 min read • Wed, 9th Oct 2024
Black Friday 2024: How automation can revolutionise Australian retailers' success
Digital Transformation

Black Friday 2024: How automation can revolutionise Australian retailers' success

As Black Friday 2024 approaches, Australian retailers must adopt automation to efficiently manage an expected spend of AUD $6.7 billion during the event.

By ShipStation • 5 min read • Wed, 9th Oct 2024
Cashrewards acquires Little Birdie to boost shopping tech
Customer Experience

Cashrewards acquires Little Birdie to boost shopping tech

Cashrewards has acquired Little Birdie, aiming to bolster its cashback platform with advanced product search and price comparison tools in time for Black Friday.

By Kaleah Salmon • 3 min read • Thu, 8th Aug 2024
Online shopping sees surge in parcel theft claims in Australia
eCommerce

Online shopping sees surge in parcel theft claims in Australia

Parcel theft claims in Australia have more than doubled, due to the surge in online shopping, a trend that intensified during the COVID-19 pandemic.

By Shannon Williams • 3 min read • Thu, 18th Jul 2024

Global Stories

Black Friday stories

Why eCommerce brands need to rethink Black Friday/Cyber Monday
Customer Experience

Why eCommerce brands need to rethink Black Friday/Cyber Monday

eCommerce brands are urged to rethink their reliance on Black Friday and Cyber Monday, adopting a year-round strategy to foster customer loyalty and sustainable growth.

By Jasmine Allen • 5 min read • Tue, 15th Oct 2024
Protect your profits: How to prevent downtime and maximise Black Friday sales
Customer Experience

Protect your profits: How to prevent downtime and maximise Black Friday sales

As Black Friday nears, retailers must prepare against outdated order management systems to prevent downtime and maximise their sales potential.

By Rob Crowley • 4 min read • Tue, 15th Oct 2024
Adobe forecasts USD $240.8 billion in U.S. holiday online sales
Gaming

Adobe forecasts USD $240.8 billion in U.S. holiday online sales

Adobe's 2024 holiday forecast predicts U.S. online sales to hit USD $240.8 billion, driven by Cyber Week, mobile shopping, and social media influences.

By Sean Mitchell • 4 min read • Thu, 26th Sep 2024
Scream if you want to go faster; 5 ways retailers can improve order fulfillment during peak season
Customer Experience

Scream if you want to go faster; 5 ways retailers can improve order fulfillment during peak season

As Australia's retailers navigate inflation and reduced spending, improved order fulfilment during peak season is crucial for operational efficiency and customer loyalty.

By Jamie Cairns • 5 min read • Mon, 23rd Sep 2024
Harnessing emerging technologies and automation for Black Friday success
Customer Experience

Harnessing emerging technologies and automation for Black Friday success

Retailers must embrace emerging tech and automation for Black Friday triumph, cutting costs and ensuring efficiency during high-demand periods.

By Auctane • 4 min read • Mon, 23rd Sep 2024
UK consumers to prioritise holiday spending in 2024, says Coveo
Generative AI

UK consumers to prioritise holiday spending in 2024, says Coveo

UK consumers are poised to increase holiday spending for 2024, even if it means trimming expenses elsewhere, according to Coveo's latest research.

By Sean Mitchell • 3 min read • Thu, 12th Sep 2024
Loop launches customisable order tracking to boost shopper engagement
Marketing Technologies

Loop launches customisable order tracking to boost shopper engagement

Loop has launched a customisable order tracking solution to enhance shopper engagement, aiming to transform post-purchase experiences for retailers.

By Catherine Knowles • 3 min read • Tue, 10th Sep 2024
Piwik PRO launches real-time dashboards for instant insights
Artificial Intelligence

Piwik PRO launches real-time dashboards for instant insights

Piwik PRO unveils real-time dashboards, offering users immediate insights into key metrics for swift decision-making, vital for sectors like publishing and finance.

By Shannon Williams • 3 min read • Thu, 8th Aug 2024
John Lewis enhances retail media capabilities for brands
Customer Experience

John Lewis enhances retail media capabilities for brands

John Lewis introduces new retail media capabilities with Epsilon, empowering brands to craft adverts on johnlewis.com, enhancing customer engagement and sales.

By Sean Mitchell • 3 min read • Thu, 1st Aug 2024

Stories from Other Regions

Black Friday stories

Black Friday shipping charges impact retailer profits
Supply Chain

Black Friday shipping charges impact retailer profits

Independent online electronics retailers face challenges as a report reveals shipping costs could rise 25% during Black Friday, impacting profit margins.

By Shannon Williams • 4 min read • Tue, 15th Oct 2024
Esendex introduces new self-serve tool on WhatsApp platform
Customer Experience

Esendex introduces new self-serve tool on WhatsApp platform

Esendex has launched a new self-serve feature on its WhatsApp Business Platform, streamlining how businesses engage with customers ahead of Black Friday.

By Kaleah Salmon • 2 min read • Tue, 15th Oct 2024
Red Sea attacks may hinder Black Friday discounts this year
Supply Chain

Red Sea attacks may hinder Black Friday discounts this year

Logistics experts warn that attacks in the Red Sea are driving up shipping costs, potentially limiting Black Friday discounts to 20% to 30% this year.

By Kaleah Salmon • 3 min read • Tue, 24th Sep 2024
UK marketers adopt AI for Olympics strategies, study reveals
Marketing Technologies

UK marketers adopt AI for Olympics strategies, study reveals

Research reveals 51% of UK marketers are leveraging AI for Paris Olympics strategies, despite consumer concerns over data use and calls for increased regulation.

By Shannon Williams • 3 min read • Thu, 25th Jul 2024