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CMOs and CIOs clash over who should own AI decisions
Data Protection

CMOs and CIOs clash over who should own AI decisions

Governance gaps may slow AI deployment as marketing and IT disagree over who controls shared content and platform decisions.

By Mara Sugue • 4 min read • Last week
KPMG survey finds AI shift to governance & security
Digital Transformation

KPMG survey finds AI shift to governance & security

As AI budgets rise to USD $210 million, firms are tightening oversight on security, governance and returns to keep deployments under control.

By Mara Sugue • 4 min read • Last week
Employees back AI but say leaders lack clear direction
Digital Transformation

Employees back AI but say leaders lack clear direction

Employees feel more productive using AI, but many say they still lack clear guidance on how it fits company goals and career paths.

By Raphael Veloso • 5 min read • Last week
Asia Pacific leads the world in wealth AI adoption
Customer Relationship Management

Asia Pacific leads the world in wealth AI adoption

Firms in the region are moving beyond pilots, with 84% expecting AI to redefine roles and operations across their businesses.

By Karen Joy Bacudo • 4 min read • Last week
Avanade appoints Ben Beath as Chief AI Officer to lead
Data Analytics

Avanade appoints Ben Beath as Chief AI Officer to lead

The appointment reflects rising pressure on services firms to turn AI from pilot projects into measurable gains for clients and their own operations.

By Sofiah Nichole Salivio • 3 min read • Last week
Datarails launches Google Sheets integration for finance
Software-as-a-Service

Datarails launches Google Sheets integration for finance

Finance teams on Google Workspace can now keep reports and forecasts governed in one data layer without leaving Sheets.

By Karen Joy Bacudo • 3 min read • Last week
Stack Overflow adds free starter for internal knowledge
Software-as-a-Service

Stack Overflow adds free starter for internal knowledge

A free starter workspace for up to three knowledge sources aims to help firms test Stack Internal before wider deployment.

By Sofiah Nichole Salivio • 4 min read • Last week
Teciem names new chief technology & customer officers
Software-as-a-Service

Teciem names new chief technology & customer officers

Banks seeking faster system upgrades may benefit as Teciem adds two senior executives to steer technology and customer delivery.

By Sofiah Nichole Salivio • 4 min read • Last week
Salesforce adopts Legora to boost legal AI workflow
Software-as-a-Service

Salesforce adopts Legora to boost legal AI workflow

The rollout could speed research and drafting for in-house lawyers while easing pressure from rising regulation and contract volumes.

By Raphael Veloso • 4 min read • Last week
Granicus adds AI analytics to Government Experience Cloud
Software-as-a-Service

Granicus adds AI analytics to Government Experience Cloud

Agencies using Government Experience Cloud can now spot where residents abandon online services and prioritise fixes using AI-led benchmarks.

By Mara Sugue • 4 min read • Last week

Stories from Other Regions

Change Management stories

Cognizant named to Newsweek's admired workplaces list
Human Capital Management

Cognizant named to Newsweek's admired workplaces list

The repeat honour could help Cognizant recruit talent as it expands AI training and plans to hire 1,500 US college graduates.

By Mara Sugue • 4 min read • Last week
Businesses boost AI spending as governance lags behind
Digital Transformation

Businesses boost AI spending as governance lags behind

Yet fewer than half now have an AI governance policy, as businesses pour more money into transformation projects and agentic AI.

By Karen Joy Bacudo • 4 min read • Last week
AI and data reshape finance, tax and hiring practices
Data Analytics

AI and data reshape finance, tax and hiring practices

Taxpayers, recruiters and operations teams face tighter decisions as AI speeds up workflows and Making Tax Digital forces more frequent reporting.

By Karen Joy Bacudo • 4 min read • Last week
Air IT launches AI services to close SME decision gap
Digital Transformation

Air IT launches AI services to close SME decision gap

The new offer is aimed at helping smaller firms turn scattered AI trials into governed projects with measurable business value.

By Joseph Gabriel Lagonsin • 5 min read • Last week
Canadian firms lag on IT modernisation, Kyndryl says
Software-as-a-Service

Canadian firms lag on IT modernisation, Kyndryl says

Nearly half of Canadian organisations say they are behind on modernisation, as legacy systems, budgets and approvals slow upgrades.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Crowe BGK to adopt Fieldguide in Canadian audit work
Digital Transformation

Crowe BGK to adopt Fieldguide in Canadian audit work

Canadian auditors may cut manual work as Fieldguide embeds CPA Canada forms and becomes Crowe BGK's first local firm user.

By Karen Joy Bacudo • 5 min read • Last week
Singapore Business Federation launches future-ready index
Digital Transformation

Singapore Business Federation launches future-ready index

The new tool aims to help Singapore firms pinpoint gaps in transformation as costs rise, emissions pressures mount and technology shifts accelerate.

By Raphael Veloso • 5 min read • Last week