Change Management stories - Page 3
Contact centres report rising morale but AI doubts grow
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change management
Contact centre staff report rising morale and stronger support, yet many remain uneasy and undertrained as AI tools spread through their work.
Hype & Dexter rebrands to Avidly APAC in ANZ shift
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change management
Hype & Dexter has rebranded as Avidly APAC, aligning with Avidly Group to scale HubSpot-focused services across Australia and New Zealand.
Analytic Partners named Forrester Wave Leader for 2026
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change management
Analytic Partners named a Leader in Forrester’s 2026 marketing measurement Wave after topping current offering and scoring highly on strategy.
Wipro unveils unified AI-led enterprise functions model
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Wipro launches a unified AI-led model to fuse consulting, transformation and operations across people, finance, supply chain and customer work.
Regulation delays payroll projects but AI tools beckon
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Regulatory uncertainty stalls most payroll projects, yet leaders eye AI tools to cut compliance strain and sharpen workforce planning.
C-suite seen as biggest source of workplace AI risk
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change management
C-suite leaders, not junior staff, are emerging as the biggest AI risk in UK workplaces, with heavy use, weak governance and data mishandling.
CPG firms modernise data systems to unlock AI at scale
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Consumer goods groups race to modernise fragmented data systems as they lay foundations for scaling AI and agentic tools across factories.
Gain Theory has been named Leader in Forrester Wave report
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change management
Gain Theory named a Leader in Forrester’s latest Marketing Measurement and Optimization Services Wave, topping the Strategy category.
Parramatta Catholic schools gain SAP award nod for HR revamp
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Catholic Schools Parramatta Diocese shortlisted for SAP Best Tech award after modern HR overhaul replacing decades-old payroll system.
Why gender equity in tech is a core performance lever
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change management
Gender equity in tech is no longer a moral sidebar but a core performance lever, boosting execution, innovation, retention and resilience.
Pearson warns AI gains hinge on urgent workforce reskilling
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Pearson says US could gain up to USD $6.6 trillion from AI by 2034, but only if employers urgently invest in reskilling and task-level redesign.
US CFOs back AI for finance but insist on oversight
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US mid-market CFOs eye AI to free time for strategy but say adoption hinges on strict human oversight and verifiable audit trails.
AI trust paradox exposes gaps in literacy & governance
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Employees trust AI data more than ever, yet European and UK firms admit literacy gaps and weak governance are undermining safe adoption.
Tech & culture woes plague UK MSPs after M&A deals
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change management
UK MSPs say post-merger tech and culture clashes are pushing up costs, delaying EBITDA gains and risking client disruption, POPX warns.
VaynerX rolls out Keeper to tighten password security
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change management
VaynerX is deploying Keeper’s enterprise password manager to centralise credentials and curb risks from password reuse and phishing.
Shuttlerock unifies finance & HR globally with Workday
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change management
Shuttlerock adopts Workday to unify global finance and HR, tightening controls and boosting real-time insight as its international footprint grows.
Australia’s AI boom outpaces data skills & governance
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change management
Australia’s generative AI rollout races ahead of reliable data, governance and skills, leaving a widening trust and risk gap.
Te Toi Mahana adopts Nintex to streamline housing ops
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change management
Te Toi Mahana deploys Nintex Process Manager to standardise housing operations in Wellington and support a decade-long expansion plan.
Building a Smarter RFP for Global Cloud Voice: 4 Essentials for 2026
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change management
IT leaders overhaul RFPs for global cloud voice, prioritizing outcomes, reach, expertise and control in a Microsoft Teams-first world.
XYZ Reality hires Operations & Finance Chiefs to scale
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change management
XYZ Reality names new Operations and Finance Chiefs to steer global expansion as demand surges for its mission-critical construction platform.