IT Brief Australia - Technology news for CIOs & IT decision-makers

Change Management stories - Page 3

Contact centre agents mixed emotions under looming ai automation

Contact centres report rising morale but AI doubts grow

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Contact centre staff report rising morale and stronger support, yet many remain uneasy and undertrained as AI tools spread through their work.
Avidly hype   dexter

Hype & Dexter rebrands to Avidly APAC in ANZ shift

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Hype & Dexter has rebranded as Avidly APAC, aligning with Avidly Group to scale HubSpot-focused services across Australia and New Zealand.
Nancy smith

Analytic Partners named Forrester Wave Leader for 2026

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Analytic Partners named a Leader in Forrester’s 2026 marketing measurement Wave after topping current offering and scoring highly on strategy.
Wipro ai led enterprise indian office aerial cutaway data streams

Wipro unveils unified AI-led enterprise functions model

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Wipro launches a unified AI-led model to fuse consulting, transformation and operations across people, finance, supply chain and customer work.
Hr finance office ai payroll tools regulation tension documents

Regulation delays payroll projects but AI tools beckon

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Regulatory uncertainty stalls most payroll projects, yet leaders eye AI tools to cut compliance strain and sharpen workforce planning.
Uk boardroom executives ominous ai brain shadows leadership risk

C-suite seen as biggest source of workplace AI risk

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C-suite leaders, not junior staff, are emerging as the biggest AI risk in UK workplaces, with heavy use, weak governance and data mishandling.
Modern ai powered factory with robots dashboards and data clouds

CPG firms modernise data systems to unlock AI at scale

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Consumer goods groups race to modernise fragmented data systems as they lay foundations for scaling AI and agentic tools across factories.
Trophy on rising bar chart marketing analytics top ranking gold blue

Gain Theory has been named Leader in Forrester Wave report

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Gain Theory named a Leader in Forrester’s latest Marketing Measurement and Optimization Services Wave, topping the Strategy category.
Parramatta cs

Parramatta Catholic schools gain SAP award nod for HR revamp

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Catholic Schools Parramatta Diocese shortlisted for SAP Best Tech award after modern HR overhaul replacing decades-old payroll system.
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Why gender equity in tech is a core performance lever

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Gender equity in tech is no longer a moral sidebar but a core performance lever, boosting execution, innovation, retention and resilience.
Us office ai training session employees watching instructor screen

Pearson warns AI gains hinge on urgent workforce reskilling

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Pearson says US could gain up to USD $6.6 trillion from AI by 2034, but only if employers urgently invest in reskilling and task-level redesign.
Cfo reviewing reports with transparent ai assistant in modern office

US CFOs back AI for finance but insist on oversight

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US mid-market CFOs eye AI to free time for strategy but say adoption hinges on strict human oversight and verifiable audit trails.
European boardroom ai brain interface trust vs weak governance

AI trust paradox exposes gaps in literacy & governance

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Employees trust AI data more than ever, yet European and UK firms admit literacy gaps and weak governance are undermining safe adoption.
Uk office it teams merger integration tension conference table

Tech & culture woes plague UK MSPs after M&A deals

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UK MSPs say post-merger tech and culture clashes are pushing up costs, delaying EBITDA gains and risking client disruption, POPX warns.
Secure workstation locked screen hidden passwords keycard phone

VaynerX rolls out Keeper to tighten password security

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VaynerX is deploying Keeper’s enterprise password manager to centralise credentials and curb risks from password reuse and phishing.
Global company aus nz finance hr collaboration realtime dashboard

Shuttlerock unifies finance & HR globally with Workday

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Shuttlerock adopts Workday to unify global finance and HR, tightening controls and boosting real-time insight as its international footprint grows.
Australian office ai brain above chaotic cables and locked servers

Australia’s AI boom outpaces data skills & governance

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Australia’s generative AI rollout races ahead of reliable data, governance and skills, leaving a widening trust and risk gap.
Sebastian abril

Te Toi Mahana adopts Nintex to streamline housing ops

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Te Toi Mahana deploys Nintex Process Manager to standardise housing operations in Wellington and support a decade-long expansion plan.
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Building a Smarter RFP for Global Cloud Voice: 4 Essentials for 2026

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IT leaders overhaul RFPs for global cloud voice, prioritizing outcomes, reach, expertise and control in a Microsoft Teams-first world.
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XYZ Reality hires Operations & Finance Chiefs to scale

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XYZ Reality names new Operations and Finance Chiefs to steer global expansion as demand surges for its mission-critical construction platform.