Cloud telephony news stories

Zoom has announced several new updates to Zoom Meetings, Chat and Phone, to create focused and customisable meeting experiences.

Global enterprise cloud communications provider RingCentral has unveiled a new set of phone capabilities to the Microsoft Teams platform.

Software-based systems such as Microsoft Teams are a popular choice for businesses needing to replace their business telephony. 

Organisations that aim to set up cloud telephony functionality in Teams will need a helping hand, as the process can often be complex.

Microsoft Teams emerged as one of the most utilised solutions for previously on-premises office teams as they migrated their work into their living rooms and home-offices; but for some teams, Teams was missing a certain crucial functionality.

“Cloud collaboration investments will buoy the UC market downturn as remote work initiatives spurred by the COVID-19 outbreak drive conferencing adoption and market growth.”

Webex Calling requires no complex on-premise infrastructure to replace customers office phone systems, allowing them to move to a true cloud-based collaboration solution.

The market for cloud telephony services is expected to reach NZ$5.4 billion by 2026 as they become cheaper to operate than traditional telephony.

Along with futureproofing, flexibility and cost benefits, disaster recovery is definitely a strength of a quality cloud solution.

Cloud voice solutions like Cloud Factory can deliver efficient workforces, a flexible working environment, and a future-proofed growth strategy.

We've chosen the top tools and apps for communicating with your contacts and accounts inside Salesforce.

Connect NZ has teamed up with cloud PBX phone system provider Vadacom in a move to ‘fast-forward’ SME access to cloud telephony in New Zealand.