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ConnectWise opens Australian data centre for x360Recover
Disaster Recovery

ConnectWise opens Australian data centre for x360Recover

APAC partners can now keep backup data in Australia, easing sovereignty concerns and cutting recovery delays for regulated customers.

By Mark Tarre • 4 min read • Wed, 26th Aug 2026
GTIA names finalists for 2026 ANZ Spotlight Awards
Partner Programmes

GTIA names finalists for 2026 ANZ Spotlight Awards

A Sydney ceremony will honour IT channel leaders across Australia and New Zealand, with finalists spanning vendors, distributors and service firms.

By Sean Mitchell • 4 min read • Tue, 25th Aug 2026
Exclaimer launches MSP Connect for managed service providers
Software-as-a-Service

Exclaimer launches MSP Connect for managed service providers

Billing and administration will be simpler for MSPs managing email signatures across Microsoft 365 and Google Workspace, with rollout under an hour.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 20th Aug 2026
Thrive appoints Joe Mercurio as Chief Revenue Officer
Digital Transformation

Thrive appoints Joe Mercurio as Chief Revenue Officer

The hire signals Thrive's push to unify sales, customer success and channel partnerships as it expands in AI, cybersecurity and cloud services.

By Sofiah Nichole Salivio • 3 min read • Sat, 18th Jul 2026
Devolutions & Telegraph Ventures back Mizo in AI push
Software-as-a-Service

Devolutions & Telegraph Ventures back Mizo in AI push

The minority stake should help Mizo speed up AI ticket automation for managed service providers seeking to cut frontline support costs and delays.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 16th Jul 2026
IT solution providers post record margins & valuations
Artificial Intelligence

IT solution providers post record margins & valuations

Higher profitability has helped push enterprise values up by about 15% for the average IT solution provider, according to a new report.

By Sean Mitchell • 4 min read • Sat, 27th Jun 2026
Enhanced.io flags MSP blind spots in security coverage
Firewalls

Enhanced.io flags MSP blind spots in security coverage

Identity and IoT monitoring gaps leave managed service providers with little public scrutiny, despite rising threats to clients' systems.

By Mark Tarre • 4 min read • Fri, 19th Jun 2026
ConnectWise launches AI-native platform for Predictive IT
Digital Transformation

ConnectWise launches AI-native platform for Predictive IT

MSPs could trim ticket loads and lift margins as the new platform ties AI automation to service workflows and security operations.

By Sean Mitchell • 5 min read • Fri, 12th Jun 2026
Lexful raises USD $7 million seed round for MSP AI docs
Software-as-a-Service

Lexful raises USD $7 million seed round for MSP AI docs

The seed cash will speed product development as managed service providers seek better ways to capture and use scattered IT knowledge.

By Mark Tarre • 4 min read • Fri, 12th Jun 2026
Top Down Ventures closes USD $28 million founders fund
Software-as-a-Service

Top Down Ventures closes USD $28 million founders fund

Top Down Ventures closes oversubscribed USD $28 million fund backing AI-native software start-ups for managed service providers.

By Karen Joy Bacudo • 4 min read • Tue, 12th May 2026
WatchGuard buys Perimeters.io in cloud security push
Firewalls

WatchGuard buys Perimeters.io in cloud security push

MSPs will gain a single platform for cloud threat detection as the deal widens WatchGuard's reach into identity and SaaS security.

By Mark Tarre • 3 min read • Mon, 11th May 2026
Microsoft tops phishing brand rankings in first quarter
Malware

Microsoft tops phishing brand rankings in first quarter

Phishing campaigns are increasingly targeting credentials, payments and malware delivery, with Microsoft alone accounting for 22% of brand impersonation attempts.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 6th May 2026
Virtuozzo appoints board directors in leadership reset
Software-as-a-Service

Virtuozzo appoints board directors in leadership reset

The move adds software, investment and public sector expertise as Virtuozzo tries to simplify its cloud platform and expand overseas.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 16th Apr 2026
Support Fusion raises AUD $1 million, expands to US & UK
Software-as-a-Service

Support Fusion raises AUD $1 million, expands to US & UK

Support Fusion raises AUD $1 million pre-seed to grow US and UK presence and scale AI-led integrations for co-managed enterprise IT.

By Sofiah Nichole Salivio • 4 min read • Tue, 24th Mar 2026
ConnectWise unit maps IT pay trends, automation push
Digital Transformation

ConnectWise unit maps IT pay trends, automation push

Service Leadership's 2026 IT pay report links eased wage inflation and new 'Digital Worker' automation metrics to profitability for providers.

By Shannon Williams • 4 min read • Fri, 13th Mar 2026
MSPs warned as cyber criminals weaponise trusted access
Firewalls

MSPs warned as cyber criminals weaponise trusted access

Cyber criminals are hijacking MSP trust relationships, abusing valid credentials and VPNs as AI turbocharges phishing and ransomware.

By Catherine Knowles • 4 min read • Fri, 6th Mar 2026

Stories from Other Regions

ConnectWise stories

GTIA ChannelCon 2026 agenda puts AI & security first
Data Protection

GTIA ChannelCon 2026 agenda puts AI & security first

Attendees will hear more about turning AI into revenue, as the event focuses on security, growth and practical channel issues.

By Sofiah Nichole Salivio • 4 min read • Sat, 6th Jun 2026