Digital Transformation / DX
Artificial Intelligence / AI
Internet of Things
Consumer-centric ecosystems stories
What AI should look like in the consumer-directed economy
Avaya's Peter Chidiac says among all the opinions on what constitutes customer experience, it's clear that they will not wait for businesses any more.
Consumer-Centric Ecosystems for Consumer Goods Manufacturers and Retailers
Consumer-centric ecosystems will enable manufacturers, retailers & consumers to experience the digital acquisition of goods and services.