Country Road stories
AI chatbots in Australia need human touch for empathy
Thu, 7th Nov 2024
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cx
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martech
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personalisation
Australian firms are increasingly using AI chatbots for customer service, but experts warn that technology lacks the emotional intelligence of human agents.
Microsoft helps Australian company democratise new VR tech
Tue, 16th Jan 2018
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public cloud
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ar, vr & metaverse
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microsoft
Australian immersive experience platform, 360dgrees, has launched its retail offering with Country Road as its first customer.