Technology news for Australia's largest enterprises
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The terror of doing something different – Part Two
So how did Jim do?
Are you connecting with your customers?
A good CRM should do more than simply manage when, how and with whom you make contact.
Case study: Pact disability support group
How a South Island organisation used a tailored CRM to track the progress of its patients and boost the IT confidence of its staff.
Creative software shaping employee satisfaction
Leading New Zealand assistance provider First Assistance has taken a significant step towards decreasing its staff turnover by improving training meth
Microsoft appoints sales manager for cloud
Former CRM business manager to promote online services to SMBs.
Is data shared really a job halved?
How to avoid double-handling in data entry.
The best defence
Cost reduction on its own won't safeguard a business from bad times.
MYOB expands enterprise suite
CRM module to help larger businesses feeling pressure due to growth.
Nestle chooses mobile solution from StayinFront
Support for Nestle's in-field representatives comes in the form of smartphone.
SRM platform goes beyond CRM at YOOBEE
We talk with Renaissance CEO Rick Webb about the company's new Stakeholder Relationship Management platform.
Gentrack's billing selected for United Water
Utility software specialist Gentrack won a bid to provide billing software for United Water's Auckland customers.
Google Apps Marketplace turns 1
Over 300 apps now available for CRM, project management, customer support, finance, email marketing and more.
Sitecore joins Gartner’s Magic Quadrant
Analyst Firm Positions Sitecore in the Leaders Quadrant of the Magic Quadrant for Web Content