The Ultimate Guide to Customer Data Platforms
2025 edition
Overview
Also known as CDP.
Nowadays, every business must have information and data about their customers for better business results. In order to manage this in large volumes, Customer Data Platforms are both great analytical devices and powerful marketing tools.
CDPs are databases that can store and centralise first, second and third-party data. Data collected comes from the customers and is divided into several sources. CDP can collect primary data, interaction data and behavioural data.
Analyst reports

IDC MarketScape on CDP & Digital Transformation
Vitality partners with FICO to offer personalised digit...
Last month

Gartner on CDP & Digital Transformation
Informatica unveils AI Agent Engineering for data manag...
Last month

Gartner on CDP & MarTech
Optimizely unveils enhanced Opal AI to boost marketing ...
Last month

Frost & Sullivan on CDP & UC
RingCentral unveils flexible pay-per-organiser model fo...
Last month

Gartner on CDP & SaaS
Neo4j launches serverless graph analytics platform for ...
Last month
Featured news

About Business Intelligence
Exclusive: Informatica launches AI agents to transform ...
Last month

About Digital Transformation
Exclusive: Chad Gates on how Pronto Software is embraci...
Last month

About Big Data
How the Orlando Magic are reinventing fandom with data ...
Last month

About Hybrid Cloud
Exclusive: Abhas Ricky on how Cloudera is powering the ...
Tue, 22nd Apr 2025
Expert columns

By Jamie Cairns of Fluent Commerce
How retailers can stay profitable amidst economic uncer...
2 days ago

By Sam Shennan of Incubeta
Un-marketing: redefining personalized marketing strateg...
Last week

By Steven Schuler of Twilio
Does anyone know what a CDP is anymore?
Last week

By Billy Loizou of Amperity
The new customer data imperative: Real-life challenges ...
Last month

By Sangeeta Mudnal of Glu
Are you ready for the conversational commerce revolutio...
Last month
Interviews

Discussing Business Intelligence
Exclusive: Informatica launches AI agents to transform ...
Last month

Discussing Digital Transformation
Exclusive: Chad Gates on how Pronto Software is embraci...
Last month

Discussing Big Data
How the Orlando Magic are reinventing fandom with data ...
Last month

Discussing Hybrid Cloud
Exclusive: Abhas Ricky on how Cloudera is powering the ...
Tue, 22nd Apr 2025

Discussing Digital Marketing
Exclusive: How Constant Contact is empowering small bus...
Thu, 20th Feb 2025
More expert columns

By Richard Knott of InfoSum
From compliance to campaigns: Data collaboration as Fin...
Last month

By Nicole Buisson of Lightspeed
Venues are predicting major growth in 2025 - here’s the...
Mon, 28th Apr 2025

By Billy Loizou of Amperity
Achieve True Personalisation with AI-Powered Customer D...
Tue, 15th Apr 2025

By Sarah Jarvis of Eagle Eye Solutions
Why we need to be all-in on Personalisation
Thu, 10th Apr 2025

By Twilio
Creating a lead generation flywheel with AI and data at...
Fri, 4th Apr 2025

By Nicola Kinsella of Fluent Commerce
Transforming retail; What to consider before deploying ...
Mon, 24th Mar 2025
Top players
Recent news

About Predictions
Taboola launches Predictive Audiences to boost ad targe...
Yesterday

About Software-as-a-Service
HubSpot launches direct connector for ChatGPT CRM insig...
Yesterday

About Malware
AI agent adoption rises among IT security leaders in AN...
2 days ago

About Software-as-a-Service
Adobe unveils AI agents to streamline marketing & suppo...
2 days ago

About Digital Transformation
Snowflake boosts AI with real-time licensed content acc...
3 days ago
More news

About Intelligent systems
Matillion launches Maia to automate & simplify data eng...
3 days ago

About Business Intelligence
Ataccama ONE brings document AI to Snowflake for better...
3 days ago

About Unified Communications
ANZ consumers want first-contact solutions but satisfac...
3 days ago

About Customer Experience
AI boosts personalisation but consumer trust remains el...
3 days ago

About Hyperscale
ROI·DNA expands globally with integrated AI marketing p...
3 days ago
Even more news

About Cloud Services
Snowflake unveils Gen2 warehouse, AI tools for analytic...
4 days ago

About Cloud Services
Snowflake launches Openflow to speed AI data integratio...
4 days ago

About Software-as-a-Service
Snowflake to acquire Crunchy Data to enhance Postgres f...
4 days ago

About Data Analytics
Snowflake unveils AI tools for data analytics, migratio...
4 days ago

About Data Protection
Snowflake expands Marketplace with AI-ready news, data ...
4 days ago
Job moves

Move at SAP
OutSystems surpasses EUR €500m & appoints new CEO Woods...
Last month

Move at Adobe
Creatopy appoints Thibault Imbert to drive AI product g...
Last month
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Move at Salesforce
Udemy appoints Neeracha Taychakhoonavudh to lead CX
Last month

Move at Databricks
Nexer names Gareth Mitchell-Jones UK Data & AI Lead
Last month

Move at Salesforce
Pismo names Vishal Dalal as global CEO amid leadership ...
Thu, 17th Apr 2025
Other guides
You can read other related guides from Marketing Technologies, Artificial Intelligence, Data Analytics, Generative AI, and Customer Experience.
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