IT Brief Australia - Technology news for CIOs & IT decision-makers

Customer data stories

Story image
The power of embedded green finance
This month
#
personalisation
#
consumers
#
feedback
Banks wrestling with outdated systems can bolster sustainability efforts by leveraging carbon management to personalise client services, ensuring greener finance integrates seamlessly with consumer lifestyles.
Story image
IWD 2024: Celebrating Innovation on International Women's Day
This month
#
ml
#
customer data
#
iwd
Innovating with Gen AI on International Women's Day: Engaging with pre-eminent female tech leaders as they shape the marketing landscape for a data-driven future.
Story image
Retail, finance sectors face consumer shift over cyber threats
This month
#
encryption
#
cybersecurity
#
cyber threats
Consumer confidence in retail and finance sectors may wane due to increasing cybersecurity threats, a new study as found.
Story image
Amperity unveils AI capabilities Explore & Assist to enhance customer data
This month
#
ml
#
cdp
#
ai
Amperity has launches new generative AI capabilities – Explore and Assist – to join Stitch and Predict in comprehensive suit, AmpAi.
Story image
Customer-centric cybersecurity incident response vital for businesses
Last month
#
data protection
#
big data
#
compliance
Striking a balance between data protection compliance and customer trust is pivotal, making a customer-centric cybersecurity incident response crucial, says a statement from Logicalis Australia.
Story image
Pacific International boosts data protection with SearchInform solution
Last month
#
big data
#
bi
#
dlp
Industrial service provider, Pacific International, bolsters cybersecurity with deployment of DLP solution from software firm, SearchInform, enhancing data leak prevention.
Story image
Searchspring partnership boosts personalised eCommerce
Last month
#
big data
#
cx
#
bi
Searchspring's integration with Dotdigital set to transform email campaigns by tailoring product offerings based on customer's past interactions.
Story image
Medallia launches Agile Research for advanced market insights
Last month
#
big data
#
bi
#
cx
Medallia, Inc. unveils Medallia Agile Research, an advanced self-service market research tool integrated into its Experience Cloud, aimed at enabling fast, comprehensive surveys and data collection while preserving the integrity of an organisation's data history.
Story image
Trade Me sees 20% campaign performance improvement using new tools
Last month
#
bi
#
big data
#
cdp
New Zealand's largest online auction site, Trade Me, has improved campaign performance by 20% using AI predictive models and tools to optimise personalisation.
Story image
Simplifying the security challenge of operating in multi-cloud
Last month
#
bi
#
big data
#
cloud services
Overcoming the challenging complexity of multi-cloud operations requires an innovative approach to security focusing on cloud, clusters, containers, customer data and code, commonly referred to as the '5 C’s'.
Story image
Twilio honours AI startups pushing innovation in customer engagement
Tue, 30th Jan 2024
#
big data
#
bi
#
cx
Twilio honoured innovative startups utilising Generative AI and Twilio's suites to enhance digital communication for customer experiences in its AI Startup Searchlight awards.
Story image
Data Privacy Day: Zoho highlights the need for more education
Fri, 26th Jan 2024
#
bi
#
big data
#
edutech
Data Privacy Day: Zoho stresses the vital need for businesses to educate themselves, increase transparency and bolster data privacy practices as AI use intensifies.
Story image
Data Privacy Day: Vectra AI emphasises a proactive approach
Fri, 26th Jan 2024
#
bi
#
big data
#
data protection
In celebration of International Data Privacy Day, Vectra AI's Chris Fisher stresses the need for organisations to take a proactive stance in improving data protection measures.
Story image
Sternum & ChargePoint secure Home Flex against IoT vulnerabilities
Fri, 26th Jan 2024
#
bi
#
big data
#
cloud services
In a bid to combat IoT vulnerabilities, security firm Sternum collaborates with ChargePoint to enhance the protection of ChargePoint Home Flex, following the uncovering of significant security flaws.
Story image
CybeReady releases new Data Privacy Toolkit for CISOs
Thu, 25th Jan 2024
#
big data
#
data protection
#
bi
Global security firm, CybeReady, introduces a free Data Privacy CISO Toolkit to support data protection initiatives, coinciding with Data Privacy Week.
Story image
71% of Australian small businesses view cyber attacks as major risk
Fri, 19th Jan 2024
#
big data
#
network infrastructure
#
bi
Cybersecurity threats are escalating for Australian small businesses, with 71% viewing it as a major risk, says a global study by McAfee and Dell Technologies.
Story image
Eagle Eye launches EagleAI for grocery, retail personalisation
Mon, 15th Jan 2024
#
bi
#
big data
#
cloud services
Eagle Eye debuts data science solution EagleAI, promising bespoke promotions and heightened customer loyalty for global retailers and grocers via AI-powered personalisation.
Story image
Intel and DigitalBridge launch enterprise AI firm Articul8
Thu, 4th Jan 2024
#
big data
#
bi
#
it training
Intel and DigitalBridge have launched Articul8, an independent AI company delivering comprehensive GenAI platform solutions with safeguarded, scalable and varied deployment options.
Story image
Global modular data centres market to reach $81.2bn by 2030
Tue, 2nd Jan 2024
#
virtualisation
#
bi
#
cloud services
The global modular data centres market is anticipated to surge to USD$81.2bn by 2030, due to efficiency and flexibility, says Research and Markets report.
Story image
Safetica partners with Kaira to boost data security in APAC region
Thu, 21st Dec 2023
#
bi
#
big data
#
dlp
Safetica forms strategic alliance with Kaira to enhance data security solutions and cater to increasing cybersecurity needs in the APAC region.
Story image
Jscrambler secures PCI DSS v4.0 compliance boosting client-side protection
Wed, 20th Dec 2023
#
big data
#
data protection
#
bi
Jscrambler, a client-side protection platform, achieves PCI DSS v4.0 compliance, showcasing their commitment to secure transactions.
Story image
Certinia integrates advanced AI in service-oriented platform for improved efficiency
Mon, 18th Dec 2023
#
big data
#
payroll systems
#
bi
US tech firm, Certinia, integrates advanced AI into its service-oriented platform, aiming to revolutionise enterprise operations globally.
Story image
Cheap as Chips streamlines operations with SOTI MobiControl solution
Thu, 14th Dec 2023
#
big data
#
encryption
#
bi
Cheap as Chips improves store operations across remote Australia using SOTI MobiControl solution, enabling better connectivity and enhanced customer service.
Story image
Eagle Eye Group appoints first Chief Artificial Intelligence Officer
Thu, 14th Dec 2023
#
big data
#
bi
#
cdp
Eagle Eye Group hires Jean-Matthieu Schertzer as its first Chief AI Officer, aiming to bolster AI-driven personalised retail promotions.