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Australian Stories

Customer Success stories

Data Army & Hightouch team up to transform data solutions
Marketing Technologies

Data Army & Hightouch team up to transform data solutions

Data Army has partnered with Hightouch, a global Composable Customer Data Platform, to provide Australian businesses with innovative data solutions.

By Tom Raynel • 2 min read • Tue, 2nd Apr 2024

Global Stories

Customer Success stories

Jimmy Duan steps into Chief Customer Officer role at BlackLine
Software-as-a-Service

Jimmy Duan steps into Chief Customer Officer role at BlackLine

Software expert Jimmy Duan joins BlackLine Inc., a leading digital finance transformation company, as the new Chief Customer Officer, leveraging his prolific industry experience to boost the firm's customer-first philosophy.

By Imee Dequito • 2 min read • Tue, 7th May 2024
Epicor appoints Steve O'Keeffe as Regional VP for UK & Ireland
Customer Relationship Management

Epicor appoints Steve O'Keeffe as Regional VP for UK & Ireland

Epicor appoints industry veteran Steve O'Keeffe as new Regional Vice President for the UK&I, tasked with driving sales and go-to-market strategies.

By Sean Mitchell • 2 min read • Mon, 6th May 2024
ServiceNow bolsters leadership in Australia & New Zealand
Digital Transformation

ServiceNow bolsters leadership in Australia & New Zealand

ServiceNow fortifies its leadership in Australia and New Zealand as it welcomes esteemed IT professionals Barry Dietrich and David Thodey AO, aimed at promoting customer success and enhancing company culture.

By Imee Dequito • 3 min read • Fri, 3rd May 2024
Val Yonchev appointed Head of Customer Success at Team Topologies
Artificial Intelligence

Val Yonchev appointed Head of Customer Success at Team Topologies

Val Yonchev, former exec at Red Hat and Digital.AI, has joined Team Topologies as the Head of Customer Success, thus strengthening the firm's global strategy to help companies maximise digital operations.

By Imee Dequito • 2 min read • Sat, 6th Apr 2024
Solace named Event Broker Leader by IDC MarketScape
Cloud Services

Solace named Event Broker Leader by IDC MarketScape

IDC MarketScape has recognised Canada-based enterprise Solace as a leader in event broker software, praising its smart topic management.

By Shannon Williams • 3 min read • Thu, 4th Apr 2024
Loyalty, data and “The Golden Rule” behind customer success
Marketing Technologies

Loyalty, data and “The Golden Rule” behind customer success

Business success rests on loyalty, data, and the timeless Golden Rule, highlighting the universal principle's power in fostering growth.

By Sarah Jarvis • 6 min read • Thu, 4th Apr 2024
SolarWinds marks 25 years with IT evolution survey insights
Artificial Intelligence

SolarWinds marks 25 years with IT evolution survey insights

To mark its 25th anniversary, IT management software provider SolarWinds releases its IT Evolution Survey, exploring tech transformation over the past quarter-century, with AI tipped to shape the next.

By Kaleah Salmon • 3 min read • Thu, 4th Apr 2024
BeyondTrust bolsters leadership team with three key appointments
Data Protection

BeyondTrust bolsters leadership team with three key appointments

BeyondTrust, a global leader in identity and access security, announces three new executive appointments with over 100 years of combined industry experience to enhance customer value and drive growth.

By Imee Dequito • 3 min read • Wed, 3rd Apr 2024
FourKites uses Clari's AI for optimised operations & customer success
Digital Transformation

FourKites uses Clari's AI for optimised operations & customer success

Supply chain tech company, FourKites, maximises its revenue process and boosts operational efficiency through the adoption of AI-powered Clari's revenue platform.

By Catherine Knowles • 3 min read • Mon, 1st Apr 2024
Azul announces winners of 2024 Channel Partner Awards
Marketing Technologies

Azul announces winners of 2024 Channel Partner Awards

Azul celebrates its esteemed channel partners, contributors to the company's success, during its 2024 Channel Partner Awards, recognising their performance in promoting affordable Java solutions globally.

By Imee Dequito • 3 min read • Mon, 1st Apr 2024
Deloitte Digital named 2024 Adobe Partner of the Year for APAC
Data Analytics

Deloitte Digital named 2024 Adobe Partner of the Year for APAC

Deloitte Digital named 2024 Adobe Digital Experience Partner of the Year for the Asia Pacific, affirming its long-term alliance and commitment to excellence with Adobe.

By Kaleah Salmon • 3 min read • Fri, 29th Mar 2024
Nintex launches new GenAI-powered capabilities for smart automation
Robotic Process Automation

Nintex launches new GenAI-powered capabilities for smart automation

Global automation provider, Nintex, bolsters its offerings with four new AI-powered products, streamlining customer workflows and further embedding generative AI in process automation.

By Tom Raynel • 3 min read • Thu, 28th Mar 2024
World Backup Day highlights importance of sustainable data practices
Disaster Recovery

World Backup Day highlights importance of sustainable data practices

In the run-up to World Backup Day, data storage giants emphasise the importance of secure, eco-friendly backup practices amid escalating AI deployment and sustainability concerns.

By Imee Dequito • 3 min read • Fri, 22nd Mar 2024
Merlin Knott becomes President of IFS Enterprise Service Management
IT services

Merlin Knott becomes President of IFS Enterprise Service Management

Merlin Knott has been appointed as President of IFS Enterprise Service Management business, aiming to elevate customer success and maximise potential in the enterprise service management sector.

By Imee Dequito • 2 min read • Thu, 21st Mar 2024
BP executive Camille Drummond joins BlackLine's board of directors
Digital Transformation

BP executive Camille Drummond joins BlackLine's board of directors

Camille Drummond, BP's Senior VP of Global Business Services and diversity advocate, has joined BlackLine's board of directors, bringing three decades of energy sector expertise to the leading digital finance transformation firm.

By Imee Dequito • 3 min read • Thu, 21st Mar 2024

Stories from Other Regions

Customer Success stories

Rimini Street taps Martyn Hoogakker for EMEA leadership role
Software-as-a-Service

Rimini Street taps Martyn Hoogakker for EMEA leadership role

Rimini Street, global software support provider, names Martyn Hoogakker as the new Vice President and General Manager for EMEA, leveraging his SaaS expertise to accelerate regional growth.

By Imee Dequito • 2 min read • Thu, 11th Apr 2024