Customer Success stories
Safe Software expands to the UK and Ireland, opening new centres to enhance European customer support and target USD $250m revenue by 2028.
Fastly has appointed Nicola Gerber as Vice President for Asia Pacific and Japan to spearhead growth and boost adoption of its edge cloud platform in the region.
Pax8 has launched new initiatives to enhance partner support and feedback through its Partner Voice Network and refreshed advisory council.
Roop Singh, previously Chief Commercial Officer, is appointed CEO of Version 1, ending interim leadership after former CEO's exit seven months ago.
HubSpot has launched a direct ChatGPT connector for CRM insights, enabling users to analyse customer data with natural language queries and no coding.
Rimini Street appoints Vijay Kumar as COO to spearhead global growth, focusing on operational efficiency and innovative IT solutions without ERP upgrades.
The global SaaS market is set to reach USD $299 billion this year, driving fierce competition and making customer retention key to reducing churn rates.
Responsive unveils Agent Studio, a no-code platform letting enterprise teams build custom AI agents to streamline compliance, risk, and RFP processes effectively.
Okta has named Mike Reddie as VP and GM for Australia and New Zealand to lead growth and enhance cybersecurity amid rising AI threats.
New Relic appoints Manivannan Govindan as Senior Director of Enterprise Sales Asia, aiming to boost growth and customer success across the Asian market.
Udemy appoints Neeracha Taychakhoonavudh as its first Chief Customer Experience Officer to lead global customer success and operations strategy.
SAP has named Peter Moore as Head of Partner Ecosystem for Asia Pacific, aiming to boost partner collaboration amid rising cloud adoption in the region.
Fusion5 has rebranded from a business applications provider to a full-service transformation partner, expanding capabilities with recent acquisitions and leadership changes.
SAP appoints Peter Moore as Head of Partner Ecosystem for Asia Pacific to drive growth and collaboration amid rising cloud adoption and digital transformation.
Imprivata appoints Joel Burleson-Davis as CTO, aiming to drive innovation and deliver greater value in cybersecurity solutions for its customers.
SAP appoints Liher Urbizu as President for Southeast Asia, focusing on AI and cloud innovation, while Verena Siow shifts to regional APAC leadership role.
OneShot.ai has launched Execution OS, a platform combining AI with human expertise to improve sales and marketing go-to-market strategies.
Certinia's Spring '25 release enhances AI-driven tools to boost foresight, flexibility, and project visibility for services organisations, improving staffing and customer insights.
SYSPRO appoints Leanne Taylor as Chief Revenue Officer to drive global growth and digital transformation following Advent International acquisition.
Italian HR tech startup Skillvue secures USD $6.3 million seed funding to boost its AI-driven skills discovery platform, supporting global expansion plans.