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Digital Inclusion Stories

Australian Stories

Digital Inclusion stories

Dodo moves 100,000 customers to cheaper internet plans
Data Analytics

Dodo moves 100,000 customers to cheaper internet plans

Households on underused NBN plans could save AUD $14.4 million a year after the telco shifted nearly 100,000 customers to cheaper tiers.

By Raphael Veloso • 4 min read • Last month
AI use drives home pages below accessibility standards
Generative AI

AI use drives home pages below accessibility standards

The failures could leave millions of Australians struggling to read or use key online services as low-contrast text and vague links persist.

By Raphael Veloso • 5 min read • Last month

Global Stories

Digital Inclusion stories

GSMA to move its M360 Eurasia event to Astana in 2027
Data centers

GSMA to move its M360 Eurasia event to Astana in 2027

The relocation gives Kazakhstan a higher-profile platform to court investment and shape regional debate on connectivity, AI and telecoms policy.

By Sofiah Nichole Salivio • 4 min read • Yesterday
TCS backs seven charities with pro bono tech support
Data Protection

TCS backs seven charities with pro bono tech support

Charities across Australia and New Zealand will get help modernising systems, protecting data and improving services through TCS's Tech4HOPE scheme.

By Mara Sugue • 3 min read • Last month
TCS backs seven charities with pro bono tech support
Data Protection

TCS backs seven charities with pro bono tech support

Seven charities will get free technology help as cyber risks and rising demand strain not-for-profits across Australia and New Zealand.

By Raphael Veloso • 3 min read • Last month
iPresence launches kubi 2.0 on Kickstarter globally
Robotics

iPresence launches kubi 2.0 on Kickstarter globally

Crowdfunding will open access to a redesigned telepresence robot for schools, hospitals and offices, with donation-backed units for needy recipients.

By Mara Sugue • 4 min read • Last month
Co Connect joins Google AI accelerator for Australia
Digital Transformation

Co Connect joins Google AI accelerator for Australia

Its offline safety app for mine workers will be sharpened with Google help, as Co Connect joins a 15-startup AI cohort.

By Sofiah Nichole Salivio • 4 min read • Last month
Bir launches digital push for Azerbaijan micro-firms
Digital Transformation

Bir launches digital push for Azerbaijan micro-firms

Micro-entrepreneurs in Azerbaijan will get training and fee breaks as Bir tries to draw them into digital banking and online sales.

By Sean Mitchell • 3 min read • Last month
GSMA warns rising handset costs could widen AI divide
Unified Communications

GSMA warns rising handset costs could widen AI divide

Billions already within coverage risk missing AI-era services as entry-level smartphones become less affordable in low-income markets.

By Sean Mitchell • 4 min read • Last month
New Zealand digital government score rises as AI test looms
Digital Transformation

New Zealand digital government score rises as AI test looms

AI search could expose weaknesses in New Zealand public services, even as the country's digital government score climbed to 68.8.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

Digital Inclusion stories

Young people say AI is eroding trust online, report finds
Generative AI

Young people say AI is eroding trust online, report finds

Generative AI and scams are making many rangatahi doubt what they see online, even as reliable internet remains vital for school, work and services.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
CelcomDigi opens AI-focused Tech Fair 2026 in Petaling
Robotics

CelcomDigi opens AI-focused Tech Fair 2026 in Petaling

The five-day event aims to give Malaysians practical exposure to AI in phones and services, alongside promotions and prize draws at 1 Utama Shopping Centre.

By Raphael Veloso • 3 min read • This month
AI chatbots give flawed election answers, study finds
Generative AI

AI chatbots give flawed election answers, study finds

Spanish-speaking voters could be left with weaker guidance after researchers found leading AI chatbots gave flawed election answers across 10 US states.

By Mara Sugue • 4 min read • Last month
Mobile phone bills hit USD $172 billion in US homes
Data Analytics

Mobile phone bills hit USD $172 billion in US homes

More than four in five US households pay around USD $100 a month, making mobile service one of the country's biggest recurring bills.

By Raphael Veloso • 3 min read • Last month
The enduring resilience of New Zealand's broadcast networks
Broadband

The enduring resilience of New Zealand's broadcast networks

Broadcast still reaches most New Zealanders daily, even as streaming grows, with free access and emergency resilience keeping it relevant.

By Jason Fullerton-Smith • 4 min read • Last month
Microsoft's Dream Space reaches 70,000 pupils in NI
Robotics

Microsoft's Dream Space reaches 70,000 pupils in NI

Free workshops and ambassador schemes are widening access to AI and STEM for schools, as Microsoft boosts its Belfast education hub.

By Sofiah Nichole Salivio • 4 min read • Last month
Westpac approved to issue digital IDs
Digital Transformation

Westpac approved to issue digital IDs

Business customers will soon be able to share bank details with fewer fraud risks, after the bank became the first in New Zealand cleared to issue digital IDs.

By Susan Edmunds • 3 min read • Last month