IT Brief Australia - Technology news for CIOs & IT decision-makers

Eagle Eye stories

Jonathan reeve2

Unpacking the Impact of Agentic Commerce Across ANZ

This month
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digital transformation
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cx
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martech
Woolworths and Google push AI shopping agents into retail as loyalty schemes face a real-time test in the emerging agentic commerce era.
Eagle eye

Points, personalisation and innovation: How industry leaders are redefining loyalty

Last month
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data analytics
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digital transformation
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cx
AI is turning loyalty members into “segments of one”, as Asia Pacific leaders shift from flashy tech to invisible, always-relevant rewards.
Jonathaan reeve

Changing customer loyalty landscape: Here's what retail leaders need to know

Last month
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data analytics
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cx
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martech
Retail leaders are racing to turn data, AI and retail media into performance engines, reshaping how customer loyalty will work by 2026.
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Brivo unveils Eeva AI agent for smarter video security

Last month
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data protection
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smart cities
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digital transformation
Brivo launches Eeva, an AI video agent that uses plain-English prompts to spot risks and automate actions across existing camera networks.
Caitlin

Representation in tech cannot lag in the age of AI

Last month
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ai
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ai ethics & governance
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it industry
As AI reshapes daily life at speed, tech must confront representation gaps to avoid scaling bias and lock women out of future power.
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Technology and the Shift in Managing 'Personalised Offers'

Mon, 9th Feb 2026
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data analytics
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cx
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martech
Retailers are racing from blunt discounts to AI-driven one-to-one offers, promising sharper margins and loyalty in APAC's crowded market.
Asia pacific loyalty dashboard mobile analytics customer engagement

Asia Pacific Loyalty Awards 2026 finalists revealed

Thu, 5th Feb 2026
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data analytics
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digital transformation
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cx
Asia Pacific Loyalty Awards 2026 unveils record finalist line-up as brands double down on retention, data and personalised engagement.
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Brivo unveils 2026 cloud video surveillance trends report

Thu, 29th Jan 2026
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data protection
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digital transformation
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encryption
Brivo's 2026 cloud video trends report predicts AI-by-default surveillance, stricter privacy rules and a tipping point for enterprise cloud.
Singapore mall interior shoppers smartphones loyalty rewards

Metro Singapore partners Eagle Eye on loyalty revamp

Wed, 28th Jan 2026
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digital transformation
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cx
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martech
Metro Singapore taps Eagle Eye to power its Treasured by Metro loyalty revamp, adding personalised, omnichannel rewards and promotions.
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Eagle Eye unveils AI tool for real-time retail offers

Wed, 14th Jan 2026
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cx
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martech
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cdp
Eagle Eye has launched an AI-powered Personalised Promotions tool to deliver real-time, individual retail offers at massive scale.
Modern office lobby ai cloud security turnstiles cameras sensors

Cloud security firms, Brivo & Eagle Eye, form AI security giant

Thu, 8th Jan 2026
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saas
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spacetech
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surveillance
Brivo and Eagle Eye Networks will merge under the Brivo name to create what they claim is the world's largest AI cloud security platform.
Caitlin stephens

How non-technical teams can learn to embrace AI

Tue, 16th Dec 2025
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devops
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digital transformation
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apm
Non-technical teams can learn to embrace AI by champion-led experiments, simple tools and clear leadership to boost productivity safely.
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Eagle Eye reshapes APAC leadership to boost USD $10 million growth

Tue, 2nd Dec 2025
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digital transformation
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cx
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martech
Eagle Eye restructures APAC leadership with new key appointments to accelerate growth beyond USD $10 million in the Asia-Pacific region.
Illustration energy transport services ai customer rewards australia new zealand

Energy & transport brands talk loyalty innovation

Mon, 24th Nov 2025
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cx
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martech
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commerce systems
Australian and New Zealand energy and transport firms embrace AI-driven loyalty platforms for faster, personalised customer rewards and operational efficiency in 2025.
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Beyond the transaction: Top loyalty trends for 2026

Fri, 31st Oct 2025
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data analytics
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cx
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martech
Loyalty experts in APAC predict 2026 will see AI-driven hyperpersonalisation, real-time offers, gamification, and seamless omnichannel experiences revolutionising customer loyalty.
Cheerful shopper receiving instant personalized rewards supermarket nz

Eagle Eye launches Smart Rewards for real-time retail loyalty

Tue, 21st Oct 2025
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cx
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martech
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personalisation
Eagle Eye launches Smart Rewards, a real-time loyalty platform enabling retailers to deliver personalised discounts instantly at checkout, boosting customer engagement.
Smiling shopper holding smartphone shopping bags personalized product icons modern retail store

Personalisation wins in the age of AI

Thu, 9th Oct 2025
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crm
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digital transformation
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cx
Retailers worldwide are transforming loyalty programs with AI-driven personalisation, using real-time data to tailor customer experiences and boost engagement.
Glowing network nodes digital connections shoppers plane retail travel

Cognizant & Eagle Eye join to advance AI-driven loyalty tech

Thu, 28th Aug 2025
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digital transformation
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cx
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martech
Cognizant and Eagle Eye have partnered to offer AI-driven, real-time loyalty and promotions solutions for global retail, travel and hospitality enterprises.
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The agentic AI revolution: Experts explain key business trends

Wed, 6th Aug 2025
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data analytics
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cx
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martech
Agentic AI is transforming business with smarter virtual assistants and personalised marketing, reshaping customer experience and operational workflows globally.
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Eagle Eye Execs Embrace AI Appreciation Day

Mon, 14th Jul 2025
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data protection
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cx
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martech
Eagle Eye executives mark AI Appreciation Day by highlighting AI's ethical challenges and future in retail personalisation and loyalty sectors.