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Experience Design Stories

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Experience Design stories

Why 'admin parties' should serve as a warning to marketers
Digital Transformation

Why 'admin parties' should serve as a warning to marketers

Consumers are increasingly muting and unsubscribing, forcing brands to compete with inbox fatigue and attention overload rather than rival campaigns.

By Sam Richardson • 4 min read • This month
Villagehood launches app to connect Australian mums
Marketing Technologies

Villagehood launches app to connect Australian mums

Villagehood has unveiled a community app aimed at helping Australian mothers arrange local meet-ups, after more than 100 attended its Sydney launch.

By Sean Mitchell • 3 min read • Last month

Global Stories

Experience Design stories

As work becomes a mindset, Logitech bets on portability
Hybrid & Remote Work

As work becomes a mindset, Logitech bets on portability

Portable gear is becoming a must for hybrid workers as Logitech targets comfort, connectivity and sustainability with its latest devices.

By David Shilovsky • 5 min read • Last week
Formula 1 app adds race experience for Grand Prix fans
Customer Relationship Management

Formula 1 app adds race experience for Grand Prix fans

Fans at Grand Prix events will get live timetables and navigation in the official app, as Formula 1 deepens its grip on spectator data.

By Sofiah Nichole Salivio • 4 min read • Last month
Apple names 36 finalists for Design Awards shortlist
Personalisation

Apple names 36 finalists for Design Awards shortlist

The shortlist spotlights accessibility, mixed-reality and public-interest software that could gain more visibility on the App Store and beyond.

By Mark Tarre • 4 min read • Last month
Consumer use of generative AI rises to 73%, survey finds
Data Analytics

Consumer use of generative AI rises to 73%, survey finds

Worries over accuracy and human skills are tempering the rapid rise in personal use of generative AI, despite wider adoption across five markets.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Iress partners with Thoughtworks on wealth overhaul
Data Analytics

Iress partners with Thoughtworks on wealth overhaul

The programme aims to cut complexity for wealth clients as Iress modernises ageing platforms and adds AI to speed delivery and reduce costs.

By Sean Mitchell • 3 min read • Last month
TechDay unveils major redesign across global network
Marketing Technologies

TechDay unveils major redesign across global network

The overhaul aims to help readers find regional tech coverage more easily as AI and search reshape how news is discovered.

By Mark Tarre • 2 min read • Last month
'Self-learning' AI big boon for Qualtrics' CX
Unified Communications

'Self-learning' AI big boon for Qualtrics' CX

Companies using AI for customer experience are cutting churn and lifting revenue, with Qualtrics saying richer feedback can triple insights.

By David Shilovsky • 5 min read • Thu, 30th Apr 2026
Anthropic links Claude to Adobe, Blender & Ableton
Marketing Technologies

Anthropic links Claude to Adobe, Blender & Ableton

Creative professionals can now use Claude inside Adobe, Blender and Ableton to automate tasks, search docs and move work between apps.

By Mark Tarre • 4 min read • Thu, 30th Apr 2026
Format-3 wins Webby Award for The Pendragon Cycle site
Customer Experience

Format-3 wins Webby Award for The Pendragon Cycle site

Recognition could help the London studio win more entertainment clients after its immersive Pendragon Cycle site took a Webby Award.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 27th Apr 2026

Stories from Other Regions

Experience Design stories

Why does CX and UC need to be designed together?
Unified Communications

Why does CX and UC need to be designed together?

Disconnected customer and internal communications are driving missed calls, repeat contacts and burned-out agents, according to the article.

By Samantha Mooney • 6 min read • This month
Optimizely & Deloitte Digital back AI marketing push
Digital Transformation

Optimizely & Deloitte Digital back AI marketing push

Many marketers are struggling to turn AI budgets into measurable growth, prompting a joint offer on workflow, design and operating model change.

By Sofiah Nichole Salivio • 3 min read • Last month
Waterways Ireland launches Grand Canal digital map
Digital Transformation

Waterways Ireland launches Grand Canal digital map

The interactive route gives schools and the public access to archive material, helping them trace the Grand Canal's history from Dublin to Shannon Harbour.

By Sofiah Nichole Salivio • 4 min read • Last month
Sift names co-founder CEO & opens San Francisco office
DevOps

Sift names co-founder CEO & opens San Francisco office

The hardware observability startup is expanding its leadership bench as it targets aerospace, defence and autonomy customers with software for physical systems.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Galgotias students launch 34 iOS apps on Apple App Store
Robotics

Galgotias students launch 34 iOS apps on Apple App Store

Students are gaining public app-store exposure and industry experience as Galgotias University's programme moves classroom projects into commercial release.

By Joseph Gabriel Lagonsin • 3 min read • Last month
CX is an outcome of the network beneath it
Unified Communications

CX is an outcome of the network beneath it

Customer experience fails when networks falter, with outages, latency and weak security now directly affecting trust and churn.

By Richard Hall • 5 min read • Last month