The Ultimate Guide to Generative AI
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Generative AI (GenAI).
What to know about Generative AI
Generative AI is reshaping the digital landscape by powering advances across industries with its ability to create content, assist decision-making, and automate processes. From enhancing customer experience platforms and streamlining business workflows to transforming healthcare and cybersecurity, generative artificial intelligence is driving innovation and operational efficiency at an unprecedented scale.
Businesses and organisations are increasingly adopting generative AI technologies to harness its potential benefits, while also grappling with challenges such as data privacy, security risks, ethical considerations, and the need for robust governance. As generative AI solutions become core components of enterprise strategies, understanding their capabilities and implications is vital for staying competitive in today’s rapidly evolving digital economy.
Our stories explore practical deployments, emerging trends, and expert insights on generative AI’s impact across sectors, helping readers navigate its opportunities and challenges. Whether you are interested in the latest AI-driven product innovations, policy developments, or strategies for successful AI integration, this collection offers comprehensive information to keep you informed about the pivotal role of generative AI in transforming businesses and society.
Australian Generative AI News
Regional stories with direct local relevance
TechnologyOne rethinks AI-enabled student services
Students could soon avoid hunting through university portals, as TechnologyOne's new AI agent handles enrolment, deferrals and course changes in one chat.
Cloudflare expands OS AI workspace with new partners
By bringing AI tools into existing business software, Cloudflare hopes to ease security fears and curb spiralling model costs for enterprises.
AI gap widens between bosses & workers, Vertage finds
The survey found many firms have not yet redesigned jobs and delivery models, leaving AI gains unmeasured and workers unconvinced.
Plaud NotePin S named in TIME's best inventions list
The recognition gives Plaud a mainstream endorsement as wearables that turn conversations into notes seek wider business and consumer adoption.
Atturra named ISG contender in Australian public sector AI
The ranking underscores rising demand for AI suppliers that can meet strict security and sovereignty rules while supporting government service delivery.
Australian farms test AI assistant to cut paperwork
With AI use in Australian farming at just 3%, a new tool is being trialled to save producers hours of night-time paperwork and data entry.
Analyst Insights
Research and market analysis connected to Generative AI
AI search puts Gartner's 2027 PR budget forecast to the test
SoftwareOne completes APAC channel integration with Crayon
What Is Shadow AI and What Does It Mean for Your Organisation?
Fortinet: The AI challenge is visibility and control, not permission
Exabeam adds AI tools for agentic security operations
Featured News
TechnologyOne rethinks AI-enabled student services
Students could soon avoid hunting through university portals, as TechnologyOne's new AI agent handles enrolment, deferrals and course changes in one chat.
The future of successful HR will use AI with human oversight
AI could free HR teams from routine admin, but Workday says sensitive hiring decisions need deterministic guardrails and explicit human oversight.
AI attacks demand operational change in the post Mythos era
Only 5% of Australian companies are ready for AI-driven attacks, leaving most exposed as threat actors move at machine speed.
Celonis banking head: Banks want proof before scaling agents
Celonis argues frontier AI models are too generic for regulated banking, urging firms to weigh cost, risk and process gains before scaling deployments.
Interview: Cloudera says AI agents reshape zero trust
Enterprises must update identity controls as software agents generate more requests and need tightly time-limited access to sensitive systems.
TrendLife targets AI challenges with family-focused Kaleida
Parents and teachers may get more oversight of children's AI use as TrendLife rolls out Kaleida with Learning Buddy to curb answer-only shortcuts.
Interview: Cloudera says open-ended AI spending is over
Enterprises are now demanding proof of value and tighter controls as AI budgets face scrutiny over compute costs and deployment choices.
AI transforming B2B discovery - but human trust endures
AI is changing how B2B buyers make decisions - but an expert warns that it is not a substitute for effective human comms strategies.
Exclusive: ABBYY says AI build costs will drive buying
Enterprises could cut AI spend by up to 80% by shifting document workflows away from custom builds and into standard platforms.
Exclusive: ABBYY brings zero-shot document AI to Vantage
Enterprises can now extract data from unseen document types without templates, as ABBYY rolls out zero-shot capabilities in Vantage.
Exclusive: ABBYY launches hybrid AI document models
Enterprises under pressure to curb AI risk and cost are being given a hybrid option that blends generative models with OCR and rules-based extraction.
Why businesses need more than technology to scale AI
Only 19 per cent of enterprise AI use cases hit most or all goals, as Infosys urges firms to pair technology with data, training and governance.
Interview: Cloudera bets on hybrid AI growth in JAPAC
Banks and large enterprises in Asia-Pacific are rethinking cloud-first AI plans as costs, sovereignty and regulation favour hybrid deployments.
Genetec: Open platforms key as physical security evolves
Businesses are prioritising hybrid, open security systems to protect existing hardware investments while adopting cloud and AI tools more gradually.
Confluent: Stale, unreliable data could impair enterprise AI
Fresh data and tighter controls are becoming critical as businesses push AI into production, with weak lineage and quality seen as a major risk.
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
The Aussie AI Data Centre debate: profit, power & public trust
Australia's AI boom could add GBP £58 billion, but energy shortages, bubble fears and local backlash are clouding the data centre rush.
Australian AI training gap becomes cost, productivity burden
Poor training is leaving Australian firms unable to turn AI licences into gains, with productivity slipping and shadow AI risks rising.
Shadow AI becomes security headache as workers outpace governance
Unchecked use of consumer AI tools is exposing sensitive company data, forcing executives to balance productivity gains against compliance and security risk.
Jamf launches AI Governance to enhance visibility, security
IT teams can now track AI models on Apple fleets to curb data leaks and token spend as businesses wrestle with shadow AI.
Glean: AI creating hidden workload for Australian employees
Australian knowledge workers are spending 6.5 hours a week on AI oversight, with the hidden burden linked to burnout and higher churn risk.
Cvent says event success lies in genuine human interaction
Hybrid formats are helping organisers broaden reach without losing the in-room relationships that still drive trust, leads and donations.
AI will fade, says Dell Technologies' ephemeral Chief AI Officer
Dell says agentic AI should shift routine tasks below the machine line, freeing staff for expert work while making the role temporary.
Cloudflare: Non-human traffic may reshape publishing models
Publishers may be pushed towards licensing deals and micro-payments as AI crawlers consume content without sending traffic back.
Pead: AI search transition reshaping corporate reputation
AI-generated answers are already shaping public perceptions, forcing firms to manage reputation across trusted third-party sources instead of search rankings.
Autonomous IT boom fuelling LogicMonitor's APAC growth
APAC customers are fuelling LogicMonitor's AI growth, with Australia among the earliest adopters of its Edwin AI platform.
Ansarada unveils OS Bondi for secure M&A, due diligence
Deal teams will save time on due diligence as Ansarada's OS Bondi spots duplicate questions while keeping sensitive data inside its secure platform.
Ingram Micro's Great Migration promises security and productivity boost
One million ageing Windows 10 PCs are set for replacement as Ingram Micro and Microsoft push AI-ready devices to cut security risks and cloud costs.
SAS Innovate: New era of scams requires novel solutions
Australians are losing billions as AI-driven fraud pushes banks, telcos and platforms to share scam data faster and stop payments earlier.
Cohesity mitigating shadow AI by empowering staffers
Approved AI tools are cutting shadow use by staff, but Cohesity warns the bigger risk is corrupted enterprise knowledge and weak governance.
Expert Columns
It's time to embrace our robot overlords
Data Governance in the AI Era: Why One-Off Projects Fail
AI in Retail is Only as Good as its Data Foundation
AI will cost some jobs. Poor change management will cost more
Australia's reporting crunch exposes finance's data gaps
Why AI-Written Phishing Is Outpacing the Native Filters Built to Stop It
Fluent is not factual: Why AI needs verified data in APAC
Three technology myths CIOs should stop believing
Selling a business shouldn't mean drowning in documents
The next eCommerce interface may not be a screen
Interviews
Interviews and video coverage from the networkRecent Generative AI News
Fortinet launches AI security service for FortiGate
The cloud-delivered offering adds real-time prompt and response inspection to existing firewalls, helping firms curb shadow AI, data loss and runaway spend.
AWS reveals Prime Day 2026's vast infrastructure load
The four-day sale pushed AWS to peak at 192 million DynamoDB requests a second and more than 2.3 trillion Lambda invocations daily.
Most DLP tools catch data loss only after exfiltration
Only 16% of respondents said their most significant data loss incident was blocked before data left, highlighting gaps in DLP controls as AI use grows.
Google launches Looker Data Apps to build secure tools
Enterprises can now build governed apps inside Looker, with inherited security and auditability aimed at taking AI prototypes into daily workflows.
Google puts Gemini 4 Argon on Cloud for enterprise
Businesses and developers can now tap Gemini 4 Argon on Google Cloud, as Google targets long-running enterprise tasks and cyber defence.
Google revises Site Reliability Engineering book for AI era
The revised edition reflects how AI, microservices and multi-cloud deployments have made keeping production systems reliable more complex for engineers.
Sygnia opens AI security hubs in Austin & Singapore
The move will let customers get round-the-clock monitoring as Sygnia widens its follow-the-sun cyber security coverage across three regions.
Vestiaire Collective boosts sales with Photoroom image AI
A trial found Photoroom's edits lifted sales and page views, prompting the resale platform to roll them out across all new listings.
Global cyber attacks jump 48% as phishing rises
Organisations faced 2,803 attacks a week on average in September as phishing and ransomware added to pressure on corporate and public sector systems.
ABBYY launches PHOENIX Plus for document automation
Enterprises can now add generative AI to Vantage workflows as ABBYY targets harder-to-read documents while keeping data within its hosted environment.
Dext launches AI Connector for accounting practices
The read-only feature lets firms query client cash positions and compliance data in plain language, while keeping records unchanged.
Functionize launches MCP server for AI coding agents
Developers can now check AI-generated code against live applications without leaving their chat tools, as Functionize ties testing into Claude Code and Copilot.
AI now helps Australians choose brands, study finds
Nearly two in five Australians now use generative AI to help pick brands, and most still want to make the final purchase decision themselves.
Adobe signs AI fan deal with Alpine Formula One Team
The partnership is set to reshape Alpine's digital outreach from 2027, as Adobe tools help target fans through AI search and personalised content.
AI tool sprawl leaves US executives facing orchestration gap
Three in five large US firms say AI tool sprawl has stalled strategy, as 85% of executives report disconnected technology stacks.
Nvidia & Microsoft unveil AI agents for Windows PCs
The move could keep AI work on-device, as Microsoft adds security controls for agents while Nvidia brings its chips to Windows PCs.
Allvue adds agentic AI tools for private markets platform
Private markets firms can now link Claude and ChatGPT to Allvue data and workflows, cutting manual processing across credit and fund administration.
Dell expands AI Factory to push agentic AI on-site
Adoption has climbed to more than 6,500 customers as businesses shift from AI pilots to on-premise production and weigh rising costs.
VAST & Nvidia launch AI agent sandbox for enterprises
It aims to help enterprises run thousands of short-lived AI agents securely while keeping their state, costs and decisions auditable after shutdown.
Zoom unveils AI governance tools for businesses users
Businesses using Zoom will gain tighter oversight of AI-generated content and deepfake risks, as new controls target compliance and data handling.
Job Moves
Zendesk names Rachita Sundar as Chief Financial Officer
Compare Club hires tech chiefs for AI-led platform
V2 AI expands into Perth with four senior leadership hires
Kablamo appoints Troy Bebee to lead Google Cloud push
CommBank appoints first Chief AI Scientist in Australia
Cevo hires former Macquarie AI leader to head AI adoption
Willis names Leah Mooney as Pacific consulting head for cyber risk
Quanton appoints Chris Wyman to lead Australia growth push
Blue Connections IT appoints new Head of Microsoft and Cloud