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Managed Services stories
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
ControlPlane unveils enterprise support for OpenBao
Today
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encryption
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pam
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cloud security
ControlPlane launches enterprise support for OpenBao as IBM's USD $6.4 billion HashiCorp deal drives demand for open source Vault alternatives.
Rackspace & Uniphore target USD $100m regulated AI push
Today
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uc
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private cloud
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hybrid cloud
Rackspace and Uniphore ally on sovereign agentic AI for regulated sectors, aiming for USD $100m in outcomes-based enterprise roll-outs.
Thrive unveils governed AI workspace & adoption model
Yesterday
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uc
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data protection
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digital transformation
Thrive launches a governed AI workspace and phased adoption model to tame shadow AI, uniting access to 50-plus major language models.
OpenText launches Secure Cloud for Australian MSPs
Yesterday
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firewalls
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data protection
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dr
OpenText rolls out its revamped Secure Cloud in Australia, targeting MSPs with unified security, backup and local AUD $ billing tools.
Cohesity boosts AI-ready data security & sovereignty
Yesterday
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data protection
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dr
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hybrid cloud
Cohesity expands sovereign cloud, AI resilience and threat detection tools, targeting midsize firms with streamlined data security packages.
Cyber attacks stay near record high as GenAI risks grow
Yesterday
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edutech
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firewalls
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data protection
Global cyber attacks hover near record highs as unchecked workplace GenAI use exposes sensitive data in one in 31 corporate prompts.
IVECO launches AI theft recovery for connected fleets
Yesterday
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cartech
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partner programmes
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supply chain
IVECO adds AI theft recovery to its connected services, offering 24/7 managed stolen vehicle assistance to boost commercial fleet security.
Smart CT clinches global IT support deals to scale up
2 days ago
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network infrastructure
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manufacturing
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cx
Smart CT lands three global IT support deals covering 65,000-plus devices as it accelerates expansion across Europe, Asia and Australia.
Radware's Alteon Protect brings cloud-scale ADC security
2 days ago
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firewalls
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ddos
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network infrastructure
Radware has unveiled Alteon Protect, a cloud-augmented add-on that brings real-time, low-latency ADC security to hybrid app and API estates.
NCS named Check Point's APAC Top Partner of the Year
3 days ago
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firewalls
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digital transformation
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network security
NCS has been named Check Point's APAC Top Partner of the Year, leading a slate of regional award winners unveiled in Bangkok for FY25.
Goldman Sachs Alternatives backs Schellman expansion
3 days ago
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data protection
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cloud security
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partner programmes
Goldman Sachs Alternatives to take stake in Schellman, backing global expansion in AI governance, cybersecurity compliance and digital trust.
Upgrade advantage: More value, less effort for partners, MSPs & MSSPs
3 days ago
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firewalls
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network infrastructure
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endpoint protection
SonicWall's latest firewalls promise MSPs and MSSPs unified management, AI-driven insights and richer margins with less manual effort.
Lancom names Aimee Lin chief technology officer for growth
3 days ago
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virtualisation
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hybrid cloud
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digital transformation
Lancom Technology has appointed Aimee Lin as its first Chief Technology Officer to steer cloud, AI and security strategy across three markets.
Three stages of CFO e-invoicing denial
Last week
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digital transformation
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partner programmes
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risk & compliance
As Europe's strict e-invoicing rules bite, UK CFOs risk costly denial unless they treat compliance as core digital infrastructure.
Alkira Connect partner programme targets AI-led growth
Last week
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firewalls
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network infrastructure
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hybrid cloud
Alkira launches Connect partner programme to drive AI-native network services growth, prioritising recurring services over one-off resale.
HPE complete care service: Refocused for your AI advantage
Last week
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hybrid cloud
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data analytics
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digital transformation
HPE revamps Complete Care Service into a unified, AI-powered support model to simplify hybrid IT, bridge silos and scale enterprise AI.
LevelBlue & Tenable expand exposure tools for partners
Last week
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devops
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digital transformation
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cloud security
LevelBlue debuts Exposure Management for Partners with Tenable, giving MSSPs and MSPs tiered, unified exposure and risk visibility tools.
Tycoon 2FA phishing service disrupted in EU crackdown
Last week
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ransomware
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manufacturing
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mfa
European authorities and tech firms have disrupted Tycoon 2FA, a major phishing service used to bypass MFA and hijack cloud accounts.
CIOs warn AI adoption is outpacing governance skills
Last week
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data analytics
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digital transformation
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cx
CIOs say AI adoption is racing ahead of governance, with skills gaps, risk fears and sustainability concerns stalling efforts to scale.
Why real cyber protection is a continuous discipline
Last week
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firewalls
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endpoint protection
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digital transformation
SonicWall urges MSPs and SMBs to stop chasing security features and instead demand managed, measurable protection and real outcomes.