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Online shopping stories

Australians delay device upgrades for EOFY tech deals
Digital Transformation

Australians delay device upgrades for EOFY tech deals

Cost pressures are pushing more Australians to hold onto broken devices until end-of-financial-year discounts arrive, Optus research shows.

By Joseph Gabriel Lagonsin • 4 min read • Last week
The hidden operational risk behind eCommerce growth - and how to fix it
Software-as-a-Service

The hidden operational risk behind eCommerce growth - and how to fix it

More eCommerce sites are exposed to contractor and visitor compliance gaps as dark stores and fulfilment hubs multiply across Australia.

By Charle Cao • 5 min read • Last week
Gen Z Australians shift product searches to social
Digital Transformation

Gen Z Australians shift product searches to social

Social feeds and AI now drive discovery for most young Australians, leaving Google first choice for just 26% of Gen Z shoppers.

By Regine Laguilles • 4 min read • Last week

Global Stories

Online shopping stories

UK Father's Day spending set to hit GBP £1.32 billion
Artificial Intelligence

UK Father's Day spending set to hit GBP £1.32 billion

Last-minute purchases are set to lift UK Father's Day spending to GBP £1.32 billion, with retailers bracing for a surge in courier demand.

By Mark Tarre • 4 min read • 3 days ago
Visa launches Click to Pay for Revolut cardholders
Fintech

Visa launches Click to Pay for Revolut cardholders

Millions of UK and European shoppers can now skip manual card entry online, as Revolut rolls out Visa's Click to Pay at checkout.

By Karen Joy Bacudo • 4 min read • 4 days ago
Koddi finds commerce media execs boost AI shopping tools
Data Analytics

Koddi finds commerce media execs boost AI shopping tools

Brands are racing to secure AI shopping visibility as 84% of commerce media leaders back recommendation placements, despite consumer caution.

By Sean Mitchell • 4 min read • 5 days ago
Dr. Wolff taps THG Fulfil for UK and US D2C expansion
Digital Transformation

Dr. Wolff taps THG Fulfil for UK and US D2C expansion

The move gives the German group a single provider for payments, tax, warehousing and delivery as it expands direct sales in Britain and America.

By Sean Mitchell • 4 min read • 5 days ago
Huboo launches US operations with Dallas fulfilment base
Supply Chain

Huboo launches US operations with Dallas fulfilment base

The Dallas launch gives brands a US fulfilment base, helping them ship nationwide and expand into a market that drives overseas sales growth.

By Joseph Gabriel Lagonsin • 4 min read • Last week
AI shopping adoption outpaces trust, Checkout.com finds
Data Protection

AI shopping adoption outpaces trust, Checkout.com finds

Trust is lagging behind consumer appetite for AI-led shopping, leaving merchants racing to add controls before wider adoption takes hold.

By Karen Joy Bacudo • 4 min read • Last week
Australian retailers face delivery gap as costs rise
Data Analytics

Australian retailers face delivery gap as costs rise

Rising fees and longer free-shipping thresholds are widening the gap between what Australian shoppers want and what retailers promise at checkout.

By Joseph Gabriel Lagonsin • 5 min read • Last week

Stories from Other Regions

Online shopping stories

UK shoppers favour faster delivery in retail choices
Customer Experience

UK shoppers favour faster delivery in retail choices

Fast delivery is shaping where many UK shoppers buy, with 19% willing to switch retailers for significantly quicker fulfilment.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago
Diamond Logistics eCommerce volumes beat forecasts
Supply Chain

Diamond Logistics eCommerce volumes beat forecasts

The UK fulfilment group is seeing steady order flow despite weak consumer confidence, with volumes running 15% above its forecast.

By Sean Mitchell • 4 min read • 4 days ago
Only 12% of UK eCommerce brands ready for AI checkout
Digital Transformation

Only 12% of UK eCommerce brands ready for AI checkout

Retailers risk losing sales to AI agents as most of the UK's biggest eCommerce brands lack the technical setup for autonomous checkout.

By Sofiah Nichole Salivio • 3 min read • 6 days ago
Akamai launches AI agent traffic security framework
Digital Transformation

Akamai launches AI agent traffic security framework

Businesses will be able to distinguish trusted AI shoppers from malicious bots as automated requests surge across retail and publishing sites.

By Sofiah Nichole Salivio • 5 min read • 6 days ago
Half of consumers mistrust AI agents with card details
Data Protection

Half of consumers mistrust AI agents with card details

Trust at the point of payment is the key hurdle, with 50.1% of European consumers unwilling to share card details with AI agents.

By Sofiah Nichole Salivio • 4 min read • Last week
UK shoppers expect faster product drops, survey finds
Supply Chain

UK shoppers expect faster product drops, survey finds

Social media is pushing retailers to restock faster, as 65% of UK shoppers now expect technology to keep viral items available.

By Regine Laguilles • 4 min read • Last week
Ecommpay adds Apple Pay & Google Pay express checkout
Fintech

Ecommpay adds Apple Pay & Google Pay express checkout

Guest shoppers could face fewer checkout steps as merchants using Ecommpay can now surface Apple Pay and Google Pay earlier in the process.

By Sofiah Nichole Salivio • 4 min read • Last week