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Online shopping Stories - Page 30

Australian Stories

Online shopping stories

Ecommerce isn't replacing bricks-and-mortar retail; it's empowering it
Marketing Technologies

Ecommerce isn't replacing bricks-and-mortar retail; it's empowering it

Ecommerce isn't killing physical stores; it's enhancing them. In 2023, Australians spent AUD $63.6 billion online, boosting bricks-and-mortar sales.

By Andrew Fraser • 4 min read • Tue, 28th May 2024
Consumer-centric delivery: The next frontier of retail success
Customer Experience

Consumer-centric delivery: The next frontier of retail success

As online shopping surges, the delivery experience is becoming key. Australian retailers must meet high customer expectations to ensure lasting loyalty.

By Rob Hango-Zada • 4 min read • Fri, 17th May 2024

Global Stories

Online shopping stories

How to optimize your brand's eCommerce site around key online shopping days
Data Analytics

How to optimize your brand's eCommerce site around key online shopping days

Optimise your eCommerce site for Black Friday, Cyber Monday, and Amazon Prime Day to capture shoppers and boost sales with data-driven strategies.

By Piotr Korzeniowski • 6 min read • Wed, 17th Jul 2024
Australians shift EOFY shopping focus to online deals & security
Marketing Technologies

Australians shift EOFY shopping focus to online deals & security

Research shows 38% of Australians plan to join EOFY sales, with 42% shopping online. The shift from tax-deductibles to electronics, and household items marks a new trend.

By Shannon Williams • 3 min read • Fri, 31st May 2024
Pattern study reveals trust gap in Australian online shopping
Fintech

Pattern study reveals trust gap in Australian online shopping

Australian shoppers trust Amazon far more than emerging rivals Temu and Shein, reveals a Pattern study. Only 7% vouch for Temu's product quality.

By Sean Mitchell • 3 min read • Tue, 28th May 2024
Miros unveils AI tech to revolutionise online shopping experience
Customer Experience

Miros unveils AI tech to revolutionise online shopping experience

Miros has launched innovative AI-driven features to transform online shopping, offering tagless and wordless search, leading to significant boosts in sales and user satisfaction.

By Sean Mitchell • 3 min read • Fri, 17th May 2024
ANZ customers demand personalised online shopping but fear AI influence
Marketing Technologies

ANZ customers demand personalised online shopping but fear AI influence

Shoppers in Australia and New Zealand seek more personalised online experiences, but remain wary of artificial intelligence's role in retail, as the new commercetools study finds.

By Catherine Knowles • 3 min read • Wed, 8th May 2024
New report shows need for online marketplace evolution
Artificial Intelligence

New report shows need for online marketplace evolution

Sellers' Expectations towards Marketplaces 2024 report offers insights into e-seller trends and expectations, highlighting the need for greater AI adoption.

By Shannon Williams • 3 min read • Thu, 4th Apr 2024
UK firms ekko & Primis pioneer sustainability in consumer journey
Customer Experience

UK firms ekko & Primis pioneer sustainability in consumer journey

UK fintech ekko partners with customer experience provider Primis to enhance post-purchase sustainability, harnessing technology to heighten consumers' awareness of their purchasing impact on the environment.

By Catherine Knowles • 3 min read • Tue, 19th Mar 2024

Stories from Other Regions

Online shopping stories

How can retailers protect profits and keep customers happy?
Artificial Intelligence

How can retailers protect profits and keep customers happy?

Amid rising policy abuse, retailers like PrettyLittleThing tighten return rules to protect profits, sparking debate on balancing customer satisfaction and revenue.

By Aviram Ganor • 5 min read • Wed, 24th Jul 2024
Coveo report: UK shoppers demand better digital experiences
Marketing Technologies

Coveo report: UK shoppers demand better digital experiences

UK shoppers demand superior digital experiences, says Coveo's CX Industry Report. Highlighting desires for AI-powered personalization, better search results, and data transparency.

By Shannon Williams • 3 min read • Tue, 16th Jul 2024
Unified Commerce Benchmark study highlights retail leaders in Singapore
Customer Experience

Unified Commerce Benchmark study highlights retail leaders in Singapore

Manhattan Associates' Unified Commerce Benchmark for Specialty Retail unveils key findings from Singapore's retail sector, spotlighting leaders like Nike, Adidas, and Dior.

By Imee Dequito • 4 min read • Thu, 20th Jun 2024
UK consumers expect online retail to match in-store CX
Customer Experience

UK consumers expect online retail to match in-store CX

Coveo's 2024 Relevance Report reveals 49% of U.K. shoppers face customer experience issues, with higher dissatisfaction among Gen Z and Millennials at 71%.

By Shannon Williams • 3 min read • Wed, 12th Jun 2024
Younger Brits lead the way in online fashion shopping
Online shopping

Younger Brits lead the way in online fashion shopping

AliExpress's Consumer Insight Report reveals that younger Brits lead online fashion buying, with 93% shopping online, and livestream retail booming.

By Shannon Williams • 3 min read • Fri, 24th May 2024
Buy Kiwi's plea to support local businesses boosts NZ economy
eCommerce

Buy Kiwi's plea to support local businesses boosts NZ economy

Amidst NZ's retail slump, local eCommerce platform, Buy Kiwi, champions home-grown companies, promoting local spending for national economic resilience.

By Shannon Williams • 3 min read • Fri, 10th May 2024
Frasers Group to massively revamp digital infrastructure for optimisation
Digital Transformation

Frasers Group to massively revamp digital infrastructure for optimisation

Frasers Group announces a substantial investment in a tech upgrade of its digital infrastructure for enhanced operational efficiency and the optimisation of the ecommerce experience.

By Sean Mitchell • 2 min read • Tue, 7th May 2024
AliExpress launches livestream shopping for the UK
Customer Experience

AliExpress launches livestream shopping for the UK

AliExpress launches interactive livestream shopping in the UK, introducing an engaging and personalised consumer experience.

By Shannon Williams • 3 min read • Tue, 26th Mar 2024