Online shopping stories
Pattern has released new research showing that in the last twelve months, a record number of Australians made a purchase online, spending AUD $62.3 billion.
90% of online shoppers abandon carts due to high shipping costs, and 64% say lack of security was a deterrent. Australians spent $56bn online in the past year.
Amazon Prime Day is the annual two-day shopping event, kicking off this year from July 12-13 and is the global online shopping platform's biggest sales event.
SOTI finds extensive order visibility and speed are the most important factors for turning one-off customers into loyal, long-term buyers.
72% of Australian shoppers want complete online order visibility and 63% are loyal to retailers who deliver goods the fastest.
67% of China's cross-border online shoppers expecting to increase their online spending for western and Australian goods in the coming year.
FedEx expands its day-definite delivery services to Indonesia, New Zealand, the Philippines, and Vietnam, fueling cross-border eCommerce growth.
Consumers now demand greater freedom and flexibility as their browsing, shopping and purchase activities have shifted from in-store to primarily online.
Enterprise Marketplaces are proving to be an essential priority for retailers and brands looking to capitalise on expansive growth in consumer eCommerce.
A large electronic goods retailer is facing a major bot problem, with eight million visits in a week to scrape pricing and product info without permission.
FedEx Express announces alliance with eBay to provide access to FedEx eCommerce delivery services at competitive rates for APAC sellers.
Havas Media Group expands its Havas Market solution to Australia and India, offering businesses a full-service eCommerce platform as online sales surge.
New Zealand shoppers are expecting digital transformation, with 8 in 10 saying retailers need to invest in new technology, according to a new report.
First-party data strategies key to driving personalisation, customer satisfaction, and long-lasting relationships according to a new report.
Manhattan Associates launches late-stage cancellation service to prevent unwanted shipments and costly returns in online retail.
While online shopping has opened up a new world of convenience, it has meant retailers have increasingly become targets of cyber attacks and scammers.
Australia and New Zealand experience a surge in eCommerce sales, but face the challenge of rising online fraud.
New research has found customers are reassessing established brand loyalties as their priorities and behaviours shift.
The Commerce Commission has issued a formal warning to online gift-box retailer, Occasion Box, for making false and unsubstantiated claims.
Online shopping spending in New Zealand for Q1 2022 is up 31% YoY and a whopping 86% YoY, according to the NZ Post eCommerce Spotlight report.