Online shopping stories
Consumer expectations and online shopping habits, particularly around delivery preferences, are changing significantly and increasing demand on suppliers.
Although, the research shows that there is still plenty for all online retailers to work on to meet rising customer expectations.
Online retail sales surged in New Zealand following PM Jacinda Ardern's announcement to move to alert level 3 next week, easing COVID-19 lockdown measures.
Online shopping will undergo a lasting transformation due to COVID-19, with shifts in delivery and returns redefining consumer expectations, says GlobalData.
Adobe launches its Digital Economy Index to monitor shifts in consumer behaviour caused by COVID-19, revealing a 3% rise in digital purchasing power.
Online retailers are losing millions as research shows one-third of online shoppers abandon their carts at checkout due to forgotten passwords.
Etsy completes migration to Google Cloud, freeing up engineering headcount by 15% and increasing IT experiment velocity by 115%.
Online Christmas shopping is closing in on offline purchases this Christmas, according to new research from Slice Digital.
Banks will bear the brunt of fraud during Black Friday and Cyber Monday, warns Sarah Whipp, head of go to market strategy at Callsign.
Black Friday is arguably the most anticipated retail sales period in the world, when brands offer consumers the largest discounts and promotional offers.
Despite high adoption of AI, retailers still need improvements in hyper-personalisation and customer intent understanding, reveals Lucidworks research.
Almost 50% of Australian Buy Now Pay Later users have cancelled or stopped using their credit cards, according to new research by Mozo.com.au.
TheMarket launches in NZ with 1,500+ brands, revolutionizing Kiwi online shopping with diverse global options.
Australia lags behind in online purchasing despite high digital device adoption, according to a survey by Boston Consulting Group.
This week Instagram announced a new feature called checkout, which allows users to buy products they find on Instagram.
A recent Canstar Blue online shopping consumer poll found that only 29% of 1659 respondents will be put off buying things from international websites.
Mastercard urges Kiwis to prioritise online security during Black Friday sales, releasing a guide to help shoppers avoid fraud as online shopping surges.
Social commerce in South East Asia is booming, with 96% of marketers in a new survey foreseeing its growing importance over the next five years.
New Zealanders can now indulge in flexible payments as Mighty Ape finally introduces Afterpay, allowing customers to spread the cost of purchases interest-free.
Samsung and Trade Me unveil a groundbreaking AI-powered shopping experience, allowing users to snap photos and find similar items instantly via Bixby Vision.