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Opinion Stories - Page 74

Australian Stories

Opinion stories

How to choose the right AI contact centre platform in 2026
Unified Communications

How to choose the right AI contact centre platform in 2026

Choosing an AI-powered contact centre platform in 2026 is vital for businesses aiming to enhance customer experience and support future growth effectively.

By Audrey William from Crayon IQ and Michael Clark from CXTT Consulting • 4 min read • Wed, 1st Oct 2025
Australia's cyber security landscape is changing - here's what businesses think
Firewalls

Australia's cyber security landscape is changing - here's what businesses think

Australian businesses face a cyber security 'perfect storm' in 2025 as AI, stricter rules and smarter attacks reshape risk and defence strategies.

By Dan McLean • 4 min read • Wed, 1st Oct 2025
BLUETTI RVSolar 48V power system now available to streamline caravans & boat installs
Smart Home

BLUETTI RVSolar 48V power system now available to streamline caravans & boat installs

BLUETTI launches RVSolar 48V, a 30-minute setup power system for caravans and boats, priced from AUD $4,799 with smart control options available.

By Staff Writer • 4 min read • Tue, 30th Sep 2025
Agentic AI is coming faster than you think - are your systems ready?
Physical Security

Agentic AI is coming faster than you think - are your systems ready?

Agentic AI, which acts autonomously across applications, demands disciplined systems like NetSuite ERP to ensure accuracy and control as adoption accelerates.

By Annexa • 5 min read • Tue, 30th Sep 2025

Global Stories

Opinion stories

Google Workspace isn't built to handle shadow SaaS
Cloud Security

Google Workspace isn't built to handle shadow SaaS

Google Workspace's native tools struggle to manage unapproved SaaS apps, exposing firms to data risks amid rising shadow IT use.

By Dakshitaa Babu • 3 min read • Thu, 2nd Oct 2025
Block ransomware proliferation and easily restore files with AI in Google Drive
Storage

Block ransomware proliferation and easily restore files with AI in Google Drive

Google Drive for desktop now uses AI to detect ransomware, halt file syncing, and help users quickly restore files to prevent data loss and disruption.

By Kristina Behr and Luke Camery from Google Workspace • 5 min read • Wed, 1st Oct 2025
From rosters to retention: How smarter scheduling can tackle skills shortages in logistics and manufacturing
Supply Chain

From rosters to retention: How smarter scheduling can tackle skills shortages in logistics and manufacturing

Smarter digital rostering in manufacturing and logistics is easing skills shortages by boosting worker flexibility, morale and retention amid tight labour markets.

By Damien Durston • 5 min read • Wed, 1st Oct 2025
Cybersecurity in 2025: Focus where it matters
Cloud Security

Cybersecurity in 2025: Focus where it matters

In 2025, cybersecurity centres on layered data protection, privacy compliance, shadow IT control and responsible AI to safeguard trust and resilience in organisations.

By Prashant Mohan Naik • 4 min read • Wed, 1st Oct 2025
Continuous improvement in your supply chain has never been more important
Semiconductors

Continuous improvement in your supply chain has never been more important

Over half of supply chain leaders face daily disruptions; Australian businesses must prioritise continuous improvement to build resilience and drive growth.

By Pascal Coubard • 3 min read • Tue, 30th Sep 2025
Forget future-proof. Be future-ready: How AI is empowering procurement to thrive amid disruption
EduTech

Forget future-proof. Be future-ready: How AI is empowering procurement to thrive amid disruption

AI is transforming procurement, shifting focus from 'future-proofing' to being future-ready by boosting agility and resilience amid global disruptions.

By Hany Mosbeh (Don) • 4 min read • Tue, 30th Sep 2025
Taking your events team to the top of the podium with technology
Digital Transformation

Taking your events team to the top of the podium with technology

Silverstone transformed its events by adopting Amadeus' technology, boosting sales and fan experiences for F1 weekends drawing 480,000 attendees.

By Iain Saxton • 4 min read • Tue, 30th Sep 2025
The instant payments race is on, and Dwolla wants to be the orchestrator
Fintech

The instant payments race is on, and Dwolla wants to be the orchestrator

Dwolla aims to unify instant payments via a single API across FedNow and RTP, simplifying real-time transactions for enterprises amid rapid market growth.

By Richard Black • 4 min read • Tue, 30th Sep 2025
The future of smart buildings: How video and AI are shaping seamless user experiences
Smart Cities

The future of smart buildings: How video and AI are shaping seamless user experiences

Video and AI are transforming commercial buildings into smart, responsive spaces that enhance safety, efficiency, and tenant experience across Australia.

By Jordan Cullis • 4 min read • Mon, 29th Sep 2025
The Chief Repeat Officer: Why great leaders say the same thing 100 different ways
Customer Relationship Management

The Chief Repeat Officer: Why great leaders say the same thing 100 different ways

Great leaders master change by repeating clear, authentic messages in diverse ways, guiding teams through digital transformation with honesty and optimism.

By David Leach • 7 min read • Mon, 29th Sep 2025
The missing layer in cybersecurity: Business context
Ransomware

The missing layer in cybersecurity: Business context

Despite rising cybersecurity investment, many firms lack business context, leaving them vulnerable to costly operational disruption and financial losses from cyber incidents.

By Sam Salehi • 5 min read • Mon, 29th Sep 2025

Stories from Other Regions

Opinion stories

AI agents meet stablecoins…when money gets interesting!
Crypto

AI agents meet stablecoins…when money gets interesting!

Galaxy Digital's CEO predicts AI agents will soon be the biggest users of stablecoins, merging smart finance with instant digital payments in everyday life.

By Paul Quickenden • 5 min read • Wed, 1st Oct 2025
Cyber Security Awareness Month
Ransomware

Cyber Security Awareness Month

October's Cyber Security Awareness Month urges UK businesses to strengthen defences amid rising attacks impacting major brands and risking £300m losses.

By Martin Jakobsen • 4 min read • Wed, 1st Oct 2025