Digital Transformation / DX
Artificial Intelligence / AI
Internet of Things
Outsourcing stories - Page 2
FTS Group acquires Galaxy 42
Galaxy 42 is a national consulting business that specialises in providing services to implement, enhance, support and integrate the TechnologyOne application suite.
Fujitsu completes Tassie emergency services upgrade
It allows for real-time sharing of incident details, resource location, hazards, and warnings as well as status tracking between agencies.
Five key features organisations need in an accounts payable solution
Accounts payable automation streamlines the invoice processing workflows in an organisation, Upstream Solutions says.
Kemp survey shows businesses struggling with application issues
The State of Application Experience (AX) report shows that in more established environments, IT professionals are finding it increasingly difficult to add new applications.
Pegasystems adds Kubernetes support to Cloud Choice Guarantee offering
Now clients can deploy Pega with Kubernetes on AWS, Microsoft Azure, Google Cloud, Pivotal, and Red Hat while removing technical lock-in, according to the company.
How to make digital transformation a success - SnapLogic
From boosting customer engagement, to launching breakthrough products, to increasing revenue and growth, digital transformation can radically improve a business and its place in the market.
Gartner names Appian customers’ choice for enterprise low-code application platforms
To qualify for Customers’ Choice distinction, vendors must achieve an overall rating (out of 5 stars) equal to or higher than the mean rating for that market.
Gartner names InterSystems leader in operational database management systems
Its first specialised edition, InterSystems IRIS for Health, empowers healthcare organisations to rapidly develop the healthcare applications that manage medical data.
Infosys selected to update Aussie welfare entitlement system
The Phase 1 agreement is for Infosys to create a Proof o Design and is expected to complete mid-2020.
APAC DX threatened by lack of business alignment
67% of organisations are piloting, scaling, or deploying transformation programs, but disconnects in IT Culture (52%) and Delivery Speed (50%) stand in the way, Appian finds.
SUSE launches services to facilitate IT transformation journey
With this services portfolio, SUSE is providing services that give customers technical and product expertise.
Gartner recognises Pega in low-code application platforms report
“Low-code application platforms continue to grow in capability and maturity, addressing more enterprise use cases and providing rapid application delivery with fewer skills.”
Unisys launches CloudForte for ServiceNow
The solution aims to accelerate the deployment and implementation of cloud-based digital transformation services.
Rockwell Automation joins forces with Accenture, Microsoft, to simplify digital transformation
Rockwell Automation’s new Digital Partner Program streamlines industrial IoT implementations by connecting customers to digital expertise and solutions.
The devil is in the data: Mitigating cloud migration risks
Moving data is one of the most challenging parts of migration, and where the data is stored mid-migration can have a huge impact on the performance of the applications, New Relic says.
It’s all about partnership: Secrets of success in supporting and improving legacy applications
With the rise of SaaS, the funding to continue to maintain an in-house IT team has been reducing, leaving IT management with the constant pressure to provide more with less.
Interview: How Optimation helps organisations step up their innovation game
Many businesses don’t have the in-house expertise needed to sustain or update complex applications that keep up with the evolving expectations and needs of customers.
Case Study: Optimation helps Medical Council unlock the power of low-code
“We have seen a 50% reduction in the time taken to deliver functionality in low-code platforms, as opposed to doing it in a traditional way.”
Five ways to make customer experience transformation easier
Too often, organisations are excited about the potential for CX transformation and embark on projects without developing a strategic approach, Intergen finds.
Automation Anywhere advances IQ Bot to extend Intelligent Document Processing
“IQ Bot’s latest release further simplifies the automation journey by empowering business users to easily harness AI and machine learning to rapidly automate document-centric processes by themselves."
HCL - the Global IT company with a growing A/NZ presence
We look at the local role of the massive corporation in ANZ IT departments.
Outsourcing market hits record high, despite sluggish growth in A/NZ
The outsourcing market in Asia Pacific has hit a new record, with the managed services segment experiencing its best quarter in five years.
Interview: The inside word on Exabeam's State of the SOC report
"Sny disconnect between SOC leadership, and those on the ground managing day-to-day operations – no matter how small - should signal an alarm bell."
The importance of closer relationships with external IT support
CSG’s recent survey has shown that SMBs are outsourcing their IT support at an increasing rate, showing opportunity for providers of IT services.