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AI to transform business risk, trust & compliance by 2026
Unified Communications

AI to transform business risk, trust & compliance by 2026

AI will reshape risk, trust and compliance in 2026 as firms swap hype for embedded tools, tighter controls and higher regulatory scrutiny.

By Mark Tarre • 12 min read • Wed, 14th Jan 2026
HCLTech to build AI-led IT for Magnum Ice Cream firm
Data Analytics

HCLTech to build AI-led IT for Magnum Ice Cream firm

HCLTech will build AI-driven IT systems for Magnum Ice Cream as the dessert giant gears up to run independently from Unilever worldwide.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 13th Jan 2026
Sitoo gets Gartner recognition in Unified Commerce Platforms
Data Protection

Sitoo gets Gartner recognition in Unified Commerce Platforms

Sitoo has been named a Representative Vendor in Gartner's 2025 guide on AI-enabled unified commerce platforms for Tier 2 retailers.

By Sofiah Nichole Salivio • 4 min read • Mon, 12th Jan 2026
Blue Yonder unveils AI upgrades for retail supply chains
Data Analytics

Blue Yonder unveils AI upgrades for retail supply chains

Blue Yonder rolls out fresh AI tools to tighten retail planning, boost fulfilment accuracy and speed up warehouse and logistics decisions.

By Mark Tarre • 5 min read • Mon, 12th Jan 2026
Elite appoints Kirk Rogers to lead APAC sales push
Data Analytics

Elite appoints Kirk Rogers to lead APAC sales push

Elite appoints former law firm executive Kirk Rogers as Head of APAC Sales to drive its next phase of legal tech growth across the region.

By Sean Mitchell • 4 min read • Fri, 9th Jan 2026
Quiet quitting exposes the fragility of customer loyalty
Customer Relationship Management

Quiet quitting exposes the fragility of customer loyalty

Customers profess loyalty but quietly walk away over price, experience or ethics, exposing how fragile many brand relationships have become.

By Sean Mitchell • 4 min read • Fri, 9th Jan 2026
Finance chiefs brace for AI hyperautomation by 2026
Data Analytics

Finance chiefs brace for AI hyperautomation by 2026

Finance chiefs are set to move from AI pilots to strict ROI-driven hyperautomation and predictive fraud prevention by 2026, Gogar says.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 8th Jan 2026
Conviva adds AI pattern analytics to customer journeys
Unified Communications

Conviva adds AI pattern analytics to customer journeys

Conviva expands Digital Product Insights with AI-driven pattern analytics, unifying journeys across apps, websites and conversational agents.

By Sofiah Nichole Salivio • 5 min read • Thu, 8th Jan 2026
SOTI tips AI & automation to transform Aussie mobility
Robotics

SOTI tips AI & automation to transform Aussie mobility

SOTI predicts AI, automation and on-device intelligence will overhaul how Australian retailers, logistics and healthcare manage mobility by 2026.

By Mark Tarre • 5 min read • Thu, 8th Jan 2026
Non-profits plan AI push but lag on back-office reform
DevOps

Non-profits plan AI push but lag on back-office reform

Non-profits rush to embed AI in strategy, but new research shows manual workflows and fragmented systems threaten to blunt the benefits.

By Joseph Gabriel Lagonsin • 5 min read • Wed, 7th Jan 2026
J.P. Morgan adds Crunchbase AI to Fusion for private data
Data Analytics

J.P. Morgan adds Crunchbase AI to Fusion for private data

J.P. Morgan's Fusion platform has integrated Crunchbase AI, giving institutional investors live startup forecasts and early risk signals.

By Kaleah Salmon • 4 min read • Tue, 6th Jan 2026

Stories from Other Regions

Predictive analytics stories

AI-driven loyalty programs open $2 trillion opportunity in Southeast Asia
Data Analytics

AI-driven loyalty programs open $2 trillion opportunity in Southeast Asia

AI-powered loyalty schemes promise a USD $2 trillion revenue windfall in Southeast Asia as retailers race to master personalisation.

By Aaron Crowe • 6 min read • Mon, 12th Jan 2026
AI fraud surges as UK public sector lacks defences
Data Protection

AI fraud surges as UK public sector lacks defences

AI-powered fraud is rising across UK public services as most fraud teams admit they lack the tools, skills and systems to keep up.

By Kaleah Salmon • 4 min read • Mon, 12th Jan 2026
Zespri speeds NZD $70m claims with SAP automation push
Agricultural Technology

Zespri speeds NZD $70m claims with SAP automation push

Zespri taps SAP cloud to automate over NZD $70m in annual quality claims, slashing processing times and boosting consistency worldwide.

By Melania Watson • 4 min read • Mon, 12th Jan 2026
AI security cuts UK fleet vehicle thefts by 12 percent
Data Analytics

AI security cuts UK fleet vehicle thefts by 12 percent

Agentic AI tools from Targa Telematics cut UK fleet vehicle thefts by 12% in 2025, saving operators up to EUR €2 million a year.

By Sean Mitchell • 5 min read • Wed, 7th Jan 2026
Optix marks 25 years with European push & new tech
Data Analytics

Optix marks 25 years with European push & new tech

Optix marks 25 years with a European expansion, senior hires and new fatigue-detection tech as it targets faster global fleet-safety growth.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 7th Jan 2026
Opmed.ai unveils AI scheduling to transform rehab care
Data Analytics

Opmed.ai unveils AI scheduling to transform rehab care

Opmed.ai launches AI rehab scheduling, reporting 95% reimbursement approval, 90% shorter waits and 29% higher provider utilisation.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 6th Jan 2026