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Process automation Stories

Australian Stories

Process automation stories

Civica partners with Enterprise AI on council planning
Smart Cities

Civica partners with Enterprise AI on council planning

Councils facing housing approval backlogs could cut assessment time by 20% as the software is embedded into existing workflows.

By Sofiah Nichole Salivio • 4 min read • 5 days ago

Global Stories

Process automation stories

Vitesse warns of insurance finance infrastructure gaps
Digital Transformation

Vitesse warns of insurance finance infrastructure gaps

Disconnected payments and data systems are slowing claims settlement and trapping capital across insurance finance operations, the paper says.

By Karen Joy Bacudo • 4 min read • Yesterday
Targa Telematics launches AI vehicle delivery monitoring
Digital Transformation

Targa Telematics launches AI vehicle delivery monitoring

Leasing firms could cut delays and insurance risks as new software spots delivery errors and missing paperwork before contracts begin.

By Mark Tarre • 4 min read • Yesterday
Gartner says CFOs struggle to turn AI into business value
Data Analytics

Gartner says CFOs struggle to turn AI into business value

Many finance chiefs are seeing efficiency gains from AI, but slower rollouts and weak decision-making returns are worrying boards.

By Karen Joy Bacudo • 4 min read • Yesterday
Talkdesk launches proactive AI agents for retail, finance
Digital Transformation

Talkdesk launches proactive AI agents for retail, finance

Retailers and lenders could recover lost sales and automate compliance-heavy outreach as Talkdesk expands AI beyond inbound service tasks.

By Karen Joy Bacudo • 3 min read • 2 days ago
Fincons & Expert.ai expand AI tie-up for enterprises
Digital Transformation

Fincons & Expert.ai expand AI tie-up for enterprises

Large firms in regulated sectors are under pressure to make AI decisions traceable and controllable before scaling them across core workflows.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago
How AI can be the biggest accelerator for SMBs
Data Protection

How AI can be the biggest accelerator for SMBs

AI now helps smaller firms speed up routine work and decisions, but only when their PCs can handle the workloads securely and efficiently.

By Alexey Navolokin • 3 min read • 2 days ago
Avalara names Hugo Sarrazin as Chief Executive Officer
Digital Transformation

Avalara names Hugo Sarrazin as Chief Executive Officer

The tax software group is betting on AI-driven growth as founder Scott McFarlane shifts into an advisory role and a new Chief Executive Officer takes over.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago
CFOs risk falling behind without scalable AI strategy
Digital Transformation

CFOs risk falling behind without scalable AI strategy

Many finance chiefs are still treating AI as isolated pilots, leaving stronger returns for firms that build it into one operating system.

By Mark Tarre • 4 min read • 4 days ago
Hyland launches global partner network for AI growth
Software-as-a-Service

Hyland launches global partner network for AI growth

The overhaul is meant to give partners clearer rules, more transparency and bigger rewards as customers move from AI pilots to scaled deployments.

By Sofiah Nichole Salivio • 4 min read • 4 days ago
N-able adds HaloPSA link to automate backup tickets
Data Protection

N-able adds HaloPSA link to automate backup tickets

Managed service providers could cut duplicate alerts and speed backup recovery, as incidents now flow automatically into HaloPSA tickets.

By Sean Mitchell • 3 min read • 4 days ago
UiPath named Leader in Forrester document mining wave
Digital Transformation

UiPath named Leader in Forrester document mining wave

Forrester's praise could strengthen UiPath's pitch to firms seeking a single platform for document-heavy workflows, governance and AI agents.

By Sean Mitchell • 4 min read • 4 days ago
Dext: Transformative AI made easy for accountants and bookkeepers
Digital Transformation

Dext: Transformative AI made easy for accountants and bookkeepers

Accountants could cut errors and save time as Dext AI Assist brings prompt-based automation to bookkeeping workflows.

By Donovan Jackson • 4 min read • 4 days ago
Shield launches insights dashboard for compliance teams
Data Analytics

Shield launches insights dashboard for compliance teams

Compliance managers could cut alert review times by up to half as financial firms face surging false positives and heavier regulatory scrutiny.

By Sean Mitchell • 4 min read • 5 days ago

Stories from Other Regions

Process automation stories

Counterculture partner backs Aqilla for not-for-profits
Digital Transformation

Counterculture partner backs Aqilla for not-for-profits

Charities could cut manual finance work and improve board oversight as the cloud system helps staff spend more time on planning.

By Karen Joy Bacudo • 4 min read • 2 days ago
InteGreat wins integration deal with Codeless Platforms
Manufacturing

InteGreat wins integration deal with Codeless Platforms

The deal underscores how smaller manufacturers can link online storefronts to old back-office systems without costly replacement projects.

By Mark Tarre • 5 min read • 4 days ago
Zoho launches MCP server for for AI payment access
Data Protection

Zoho launches MCP server for for AI payment access

Businesses can now handle refunds, payment links and transaction checks in Zoho Payments through AI prompts, via an open protocol linking chat tools.

By Karen Joy Bacudo • 3 min read • 4 days ago