Productivity stories
UiPath and Deloitte unveil Agentic ERP to orchestrate AI agents, bots and people across fragmented finance and supply chain workflows.
ServiceNow names Porsche-owned consultancy MHP Automotive Partner of the Year, citing AI-powered workflows and measurable business results.
INFORM unveils YMSlite, a cloud yard tool giving smaller logistics sites real-time trailer visibility, faster setup and simpler dock control.
Fairview selects Workday to overhaul HR, finance and supply chain in a multi-year move to a single AI-enabled operations platform.
8x8 rolls out Engage globally, arming frontline and specialist teams with contact centre-grade tools to unify customer experience.
Finastra is embedding FraudAverse's AI-driven fraud checks into its Financial Messaging platform to secure real-time global and instant payments.
Decidr and ICON team up to bring AI-driven Procure-to-Pay automation to SAP users across Asia-Pacific, targeting high-volume finance tasks.
Alchelyst merges with Lyra Client Solutions to form a unified tech-enabled private markets servicing platform led by founder Joan Kehoe.
AI is reshaping ANZ jobs as firms hire and cut roles, while 67% of staff quietly turn to unapproved generative tools to get work done.
IAG New Zealand has moved its core Guidewire ClaimCentre system to Guidewire Cloud, aiming to boost claims resilience, scale and updates.
Sinch launches Voice Relay, linking text-based AI agents to live calls to streamline customer support on its expanded global voice network.
Service Leadership's 2026 IT pay report links eased wage inflation and new 'Digital Worker' automation metrics to profitability for providers.
BackOps secures USD $26m Series A to scale AI-driven logistics tools that automate exception handling and cut manual supply chain work.
Viafoura's Mark Zohar says AI and data will power loyal, paying news communities as publishers abandon dependence on big platforms.
'Good enough' voice tools quietly drain time, frustrate staff and erode service, as hidden frictions multiply across calls, teams and offices.
Sage expands AccountsPrep in Sage for Accountants as firms brace for MTD for Income Tax, targeting paper-based clients at GBP £3 per month.
Targa Telematics is digitising London bus driver changeovers with keyless 'ferry' vehicles across four Transport UK London Bus depots.
Edinburgh fintech Legado nears 500,000 users as financial firms pour into digital document controls under rising regulatory scrutiny.
BDO Canada launches AI Vision 2030 to embed agentic AI across its operations and client services, targeting long-standing productivity gaps.
Irish workers race ahead of their employers on generative AI, as staff adopt free tools faster than firms can set policies and pay for them.
