IT Brief Australia - Technology news for CIOs & IT decision-makers

Salesforce stories - Page 7

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8x8 announces updates to its cloud communications platform
Fri, 7th May 2021
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cloud services
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Cloud communications platform provider 8x8 has announced upgrades to its contact centre, voice communications, chat and meetings.
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AvePoint brings Salesforce Cloud Backup to channel partners
Fri, 9th Apr 2021
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cloud services
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microsoft
AvePoint's Salesforce Cloud Backup is now available to channel partners, providing MSPs with backup and restore capabilities across multiple SaaS providers.
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Rimini Street signs marketplace agreement with New Zealand Govt
Tue, 9th Feb 2021
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Rimini Street becomes approved supplier on New Zealand Government Marketplace, offering support for Oracle, SAP, and Salesforce.
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Accenture and Salesforce expand partnership to help embed business sustainability
Fri, 29th Jan 2021
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Accenture and Salesforce are expanding their alliance to embed sustainability into businesses and meet UN Sustainable Development Goals.
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Shopify, Salesforce, Basecamp join lineup for NZ remote working conference
Thu, 21st Jan 2021
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wfh
The RemoteTogetherNZ festival in Queenstown is bringing together experts to promote remote and flexible work best practices.
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ANZ marketers have data and analytics challenges to overcome
Thu, 22nd Oct 2020
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big data
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martech
Marketers in Australia and New Zealand are facing a new growth mandate, with 93% prioritising marketing-led growth, according to Salesforce Datorama.
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VISEO and Cludo announce ambitious plans for Salesforce in Australia
Wed, 16th Sep 2020
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big data
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digital transformation
According to a statement, the acquisition enhances the ability of both companies to deploy larger-scale digital projects across Australia and the APAC region.
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CyberCX consolodates 15 business units into 1 with new integration
Tue, 1st Sep 2020
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Australian cybersecurity provider CyberCX has integrated its business on a single platform powered by FinancialForce, improving automation and efficiency.
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NZ cloud computing market to grow by 20% as businesses adapt to new normal - Salesforce
Thu, 20th Aug 2020
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cloud services
The New Zealand cloud computing market is expected to double in size by 2024, creating 37,500 jobs, according to research by Salesforce and IDC.
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Forrester analyses the top SaaS marketplace players
Tue, 4th Aug 2020
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cloud services
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microsoft
The ‘New Wave SaaS Marketplaces’ report analyses the top eight players and provides analyst insight on who is excelling, or trailing, in 10 criteria.
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Former Salesforce, Microsoft security exec to lead Zoom security team
Fri, 26th Jun 2020
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Zoom has announced the appointment of former Microsoft and Salesforce executive Jason Lee as its new chief information security officer.
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What’s new in the CRM CEC Magic Quadrant
Tue, 16th Jun 2020
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crm
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big data
Vendors added and upgraded, alongside the old reliables in the 2020 Gartner Magic Quadrant for CRM Customer Engagement Center.
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Snowflake and Salesforce release integrated tools in new phase of partnership
Wed, 3rd Jun 2020
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Snowflake and Salesforce unveil new integration tools, boosting data analysis and visualisation.
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Snowflake valuation skyrockets to $12.4 billion following strategic partnership with Salesforce
Tue, 11th Feb 2020
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Snowflake secures USD$479m growth fund, valuing it over USD$12.4bn, with Salesforce as a strategic ally.
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Code Zero acquisition to strengthen Cognizant-Salesforce relationship
Fri, 7th Feb 2020
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Cognizant acquires Code Zero Consulting, boosting its cloud and Salesforce expertise.
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LogMeIn announces marketplace and new integrations
Tue, 21st Jan 2020
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LogMeIn unveils GoTo Marketplace, enhancing UCC tools with key integrations like Salesforce & Clio.
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Qualtrics appoints new Australia and New Zealand exec
Mon, 25th Nov 2019
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Qualtrics appoints Brigid Archibald as Australia and New Zealand country manager to help deliver superior customer experiences.
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Millions wasted on poor knowledge management solutions
Mon, 14th Oct 2019
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big data
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contact centre
A survey by Ecosystm has revealed that businesses are spending over US$600,000 on average on solutions that are adding little to no value.
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Augusta launches digital transformation project with IBM and Salesforce
Tue, 2nd Jul 2019
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big data
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digital transformation
Kiwi company Augusta Funds Management has chosen IBM and Salesforce to further advance business operations and upgrade its investor experience.
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Amadeus announces travel application on Salesforce AppExchange
Tue, 25th Jun 2019
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contact centre
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Amadeus & Salesforce launch app to personalise airline customer experience.
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Gartner: CRM makes up 1/4 of global enterprise software spend
Wed, 19th Jun 2019
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microsoft
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crm
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Worldwide enterprise application software revenue totalled more than $193.6 billion in 2018, a 12.5% increase from 2017 revenue of $172.1 billion.
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Salesforce continues to stumble after critical outage
Mon, 20th May 2019
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Salesforce hit by major outage as bug exposes customer data, apologies issued.
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Salesforce accused of sex trafficking in lawsuit by 50 women
Thu, 28th Mar 2019
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cloud services
The 50 ‘Jane Does’ allege that Salesforce built customised services for the web forum Backpage while publicly boasting about fighting sex trafficking.
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Addressing legacy gridlock key to maximising AI
Tue, 25th Dec 2018
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We all know that the value of data analytics is huge, but only if you can get to it - overcoming the barriers that legacy systems present.