Scheduling stories

Australia's clogged inboxes are quietly draining productivity, but AI-powered “communications mining” may finally turn email into an asset.

UKG partners with HR Crowd to deliver SAP SuccessFactors-aligned workforce management for complex, highly regulated employers in ANZ.

CommBox launches Era AI Voice, promising to automate most routine call centre conversations while keeping tight enterprise controls.

Elyos AI raises USD $13m to grow its AI agents that answer calls, book jobs and automate admin for trades and field service firms.

Tasfreight rolls out OneAdvanced's cloud workforce platform to scrap paper-based rostering and streamline operations across Australia.

Calabrio unveils Workforce Intelligence, an AI-powered platform enhancing contact centre operations with real-time adaptability and improved agent performance.

Felix Group is set to acquire Nexvia for AUD $12m and raise AUD $16m to expand its construction software platform and boost growth in ANZ and beyond.

Nearly a quarter of Australians spend over 10 hours a week on admin tasks, with resistance to AI tools slowing efforts to boost productivity.

Accenture's research highlights the struggle of Australia's infrastructure sector, with 92% of projects missing schedules and 30% exceeding budgets due to rising costs.

AI is transforming hospitality with 85% of Australia's venues using it for data analytics, inventory management, and personalised marketing to boost revenue and efficiency.

VIAVI Solutions introduces VAMOS, an AI/ML-enhanced automation platform, to cut operational costs and speed up time-to-market for wireless and cloud service providers.

Vultr has teamed up with Run:ai to enhance global GPU efficiency, promising improved performance and resource utilisation for AI projects across its network.

A new Dayforce report reveals significant disconnects between executives' perceptions and the realities faced by frontline workers and middle managers in Australia and New Zealand.

The Managing Director of WorkJam, Andrew Myers, has discussed how the company is enhancing employee engagement and entering new markets.

AI-powered automation is revolutionising Australia's patient care, easing admin burdens, advancing research, and enabling efficient, personalised treatment.

Aspen Technology has launched V14.3 of its aspenONE portfolio, featuring Industrial AI and enhanced data integration to optimise operations and sustainability for asset-intensive industries.

IoT technologies are transforming retail efficiency, from dynamic cleaning schedules to real-time temperature control and crowd management, says Ruby Whipp of mpro5.

Intel's Hala Point, the world's largest neuromorphic system with 1.15 billion neurons, will elevate brain-scale computing research at Sandia National Labs and optimise telecoms via Ericsson Research.

Women's natural aptitude for multi-tasking and planning is giving them the edge in tech industries, fostering holistic business approaches.

DiDi Global teams up with NICE for AI-driven Workforce Management and Employee Engagement solutions to optimise operations and boost employee satisfaction.