IT Brief Australia - Technology news for CIOs & IT decision-makers

ServiceNow stories - Page 3

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EY Oceania acquisition strengthens ServiceNow capabilities
Tue, 11th Oct 2022
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servicenow
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ey
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m&a
Ernst & Young has acquired Red Moki, boosting its transformation and ServiceNow capabilities in Australia and New Zealand.
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Lucid Software improving application portfolios with ServiceNow
Fri, 7th Oct 2022
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devops
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app development
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apm
Lucid Software is integrating with ServiceNow to allow users to generate Lucidchart diagrams from their ServiceNow APM data automatically.
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ServiceNow improves operational intelligence with new solutions
Wed, 28th Sep 2022
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app development
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devops
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apm
ServiceNow has unveiled new solutions in its Now Platform Tokyo release to enhance operational intelligence and trust.
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Fujitsu Aotearoa NZ offers Te Reo Māori translation on ServiceNow
Tue, 20th Sep 2022
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forrester research
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māori
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fujitsu
Fujitsu Aotearoa New Zealand has introduced the Te Reo Māori language on digital workflow platform ServiceNow.
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Boomi appoints Larry Quinlan as Independent, non-executive member of its Board of Directors
Fri, 9th Sep 2022
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servicenow
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cios
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deloitte
Boomi, a cloud-based integration platform, appoints former Deloitte CIO Larry Quinlan as independent, non-executive member of its Board of Directors.
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Genesys raises $580 million in funding at $21 billion valuation
Thu, 9th Dec 2021
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bi
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big data
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crm
Genesys has announced a $580 million round of funding to accelerate the company's leadership in the Experience as a Service market globally.
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Zoom unveils a load of new updates and features
Wed, 1st Dec 2021
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contact centre
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voip
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wfh
Zoom has unveiled a raft of new updates and features to its platform, including enhanced slide control, advanced polling, and attendance status.
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ServiceNow and Twilio introduce new messaging service
Fri, 22nd Oct 2021
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whatsapp
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sms
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servicenow
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution. .
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ServiceNow's new platform helps businesses facing hybrid work challenges
Tue, 21st Sep 2021
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contact centre
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voip
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wfh
ServiceNow has announced its Now Platform Rome release, delivering hundreds of innovations to help organisations adapt to the hybrid work era.
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Apptio extends ServiceNow integration, empowers smarter IT decision making
Thu, 26th Aug 2021
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digital transformation
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investment
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servicenow
Apptio unveils certified solution in ServiceNow Store to enhance IT decision making, providing real-time view of tech costs.
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Zscaler and ServiceNow integrations improve cloud data and threat control
Mon, 14th Jun 2021
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advanced persistent threat protection
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zscaler
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cios
Zscaler and ServiceNow have partnered to enhance zero trust architectures with improved data control and threat detection.
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Oracle integrates ServiceNow into its cloud infrastructure
Mon, 19th Apr 2021
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cloud services
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public cloud
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iaas
Oracle integrates ServiceNow into its cloud infrastructure to give enterprise customers a single dashboard for managing their cloud resources.
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ServiceNow and Qualtrics partner to deliver next-gen customer experiences
Thu, 8th Apr 2021
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crm
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cx
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martech
ServiceNow and Qualtrics have partnered to help companies deliver next-gen experiences, improving productivity and customer loyalty.
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IBM expands partnership with ServiceNow to help businesses take advantage of AI
Mon, 19th Oct 2020
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multi-cloud
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partner programmes
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ai
The partnership will help companies reduce operational risk and lower costs by applying AI to automate IT operations.
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BlackBerry partners with ServiceNow for incident response management
Mon, 12th Oct 2020
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smartphones
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partner programmes
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technology gifts
BlackBerry has partnered with ServiceNow to integrate the BlackBerry AtHoc service into the Now platform for crisis communications and IT management.
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DigiCert & ServiceNow team up to integrate certificate lifecycle management
Fri, 2nd Oct 2020
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cybersecurity
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servicenow
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digicert
DigiCert and ServiceNow are collaborating on a new way to bring certificate management within the ServiceNow platform.
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ServiceNow extends Microsoft partnership with new Teams functionality
Fri, 25th Sep 2020
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uc
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voip
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microsoft
ServiceNow has extended its partnership with Microsoft to enhance the integration with Teams and improve employee experiences.
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CrowdStrike integrates with ServiceNow program to bolster incident response
Fri, 18th Sep 2020
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partner programmes
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ai security
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ai
CrowdStrike has joined the ServiceNow Service Graph Connector Program, allowing users to integrate device data into their incident response process.
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Forrester analyses the top SaaS marketplace players
Tue, 4th Aug 2020
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cloud services
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bi
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microsoft
The ‘New Wave SaaS Marketplaces’ report analyses the top eight players and provides analyst insight on who is excelling, or trailing, in 10 criteria.
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Forescout and ServiceNow advance tech partnership to protect critical infrastructure
Mon, 27th Jul 2020
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iot
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iot security
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partner programmes
Forescout and ServiceNow team up to enhance operational technology capabilities and protect critical infrastructure from cyber threats.
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CareAR integrates AR support solution with ServiceNow
Tue, 30th Jun 2020
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crm
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martech
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vr
CareAR is an augmented reality visual support platform that helps enterprises add AR capabilities to their service experience.
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What’s new in the CRM CEC Magic Quadrant
Tue, 16th Jun 2020
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crm
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bi
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big data
Vendors added and upgraded, alongside the old reliables in the 2020 Gartner Magic Quadrant for CRM Customer Engagement Center.
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F5 appoints new APAC channel exec
Tue, 9th Jun 2020
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digital transformation
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devops
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app development
Edgar Dias appointed Asia Pacific VP at F5, set to enhance partner strategies.
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ServiceNow’s solutions for telecoms, finance and healthcare
Mon, 8th Jun 2020
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fintech
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digital transformation
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it in healthcare
New industry-specific solutions aim to provide digital solutions for organisations undergoing forced, rapid transformation.